Product and Support News

Aug

17

Now Available: Firebox M370, M470, M570, and M670

Brendan Patterson's picture

17 Aug 2017 By Brendan Patterson
Categories: Network Security, News and Promotions


Firebox M470

I’m excited to announce the availability today of four new mid-range Firebox appliances that provide industry leading performance, especially with all security capabilities enabled, along with greater flexibility in network port configurations.

Over past few years at WatchGuard we’ve consistently educated our customers about the need to inspect encrypted web traffic using all of the security services available on our appliances. Network defenses that don’t adequately process and inspect encrypted traffic leave employees, customers and partners vulnerable to cyber attacks. According – Read more...

Aug

03

Wi-Fi Cloud Maintenance

Ryan Orsi's picture

03 Aug 2017 By Ryan Orsi
Categories: Wi–Fi


Hello WatchGuard Wi-Fi Cloud Users,

On Friday, August 4 at 5PM PDT, we will deploy an update to WatchGuard Wi-Fi Cloud to improve performance and stability with the Manage service. 

​During the maintenance window (approximately 30 minutes), Wi-Fi Cloud services will be unavailable, including Manage, Go, Analyze, and Engage. Your access points will continue to work with no interruption, but guest users will be unable to access spash pages until Engage is available again at the end of the maintenance window. 

If you have any questions regarding the update, please visit  – Read more...

Jul

27

Wi-Fi Cloud Maintenance

Ryan Orsi's picture

27 Jul 2017 By Ryan Orsi
Categories: Wi–Fi


WatchGuard Wi-Fi Cloud

Hello WatchGuard Wi-Fi Cloud Users,

We are planning a brief maintenance on Sunday, July 30, 2017 between 1:00AM and 6:00AM Pacific Time to deploy improvements to the Wi-Fi Cloud.

During the maintenance window, the Wi-Fi Cloud services will be down for maintenance (approximately 2 hours) including Manage, Go, Engage, and Analyze modules. Your access points will continue to pass client traffic and will not be interrupted. 

Enhancements are:

  • Role-Based Control
    Use role profiles to enforce restrictions (VLAN assignments
    • – Read more...

Jul

17

Fireware 12.0 Open Beta Notice

Arthur Gordon's picture

17 Jul 2017 By Arthur Gordon
Categories: Network Security


UPDATE: A feature for GWC was mentioned as being deployed in 12.0 in a previous post, but this has been corrected to a later release date. Stay tuned for more product release updates through the product blog!

WatchGuard is excited to announce that a Beta release is available now for the 12.0 version of the Fireware Operating System.  This is a public Beta release that is open to all Firebox and XTM users.  Sign up to participate at our software download page and start submitting feedback via – Read more...

Jun

14

Now Available: MSSP Command

Himanshu Verma's picture

14 Jun 2017 By Himanshu Verma
Categories: News and Promotions


mssp command

WatchGuardONE partners who are enrolled as an MSSP Partner, can now access the new MSSP Command tool, which is available from the WatchGuard Partner Portal Tools navigation. This new tool has replaced the previous MSSP Dashboard to provide easier management and greater visibility into your Monthly Flexible Points business for MSSP devices.

Improved User Experience:

MSSP Command offers a completely revamped user interface that is easy to use and navigate, whether you are wanting to know more about your MSSP business through interactive charts and diagrams, – Read more...

Jun

08

Wi-Fi Cloud Maintenance

Ryan Orsi's picture

08 Jun 2017 By Ryan Orsi
Categories: Wi–Fi


Hello WatchGuard Wi-Fi Cloud Users,

We are planning a brief maintenance today (Thursday, June 8, 2017) between 8:00PM and 10:00PM Pacific Time to deploy improvements to the Go Template (Go_1) in order to support new WatchGuard access point models. 

During the maintenance window, your access points will continue to function normally and client traffic will not be interrupted. Your Go service within the Wi-Fi Cloud will be intermittently unavailable for 30 minutes during the maintenance window.

If you have any questions regarding the update, please visit – Read more...

Jun

07

Fireware 11.12.4 is now available

Brendan Patterson's picture

07 Jun 2017 By Brendan Patterson
Categories: Network Security


Fireware 11.12.4 is now available
We are pleased to announce the latest release of the WatchGuard core operating system and management software. Fireware 11.12.4 and WSM 11.12.4 are now available from the software download center. The Release Notes include a comprehensive list of resolved issues. This is primarily a release for bug fixes but there are a couple of key updates. 

  • APT Blocker customers can now specify that files only
    • – Read more...

May

18

WatchGuard Wi-Fi Cloud Update

Ryan Orsi's picture

18 May 2017 By Ryan Orsi
Categories: Wi–Fi


Hello WatchGuard Wi-Fi Cloud Users,

We are planning a brief system update on Sunday, May 21, 2017 between 1:00 AM and 3:00 AM Pacific Time to deploy stability improvements to WatchGuard Wi-Fi Cloud services via WatchGuard.com. 

During the maintenance window, your access points will continue to function normally and client traffic will not be interrupted.  Access to Analyze will be intermittently unavailable for 30 minutes during the maintenance window.

If you have any questions regarding the update, please visit watchguard.com/support

Regards,

WatchGuard – Read more...

May

09

Fireware 11.12.2 Update 1

Brendan Patterson's picture

09 May 2017 By Brendan Patterson
Categories: Network Security


Fireware 11.12.2 Update 1 is now available
This maintenance update includes some critical bug fixes and no new enhancements. The Release Notes include a comprehensive list of resolved issues. There is no corresponding Update 1 version of WSM 11.12.2 

This release resolves an issue that caused Branch Office VPNs and Mobile VPN with IPSec tunnels to restart after receiving malformed packets. We received several reports last week of this – Read more...

Apr

28

WatchGuard Wi-Fi Cloud update

Ryan Orsi's picture

28 Apr 2017 By Ryan Orsi
Categories: Wi–Fi


Hello WatchGuard Wi-Fi Cloud Users,

We are planning a brief maintenance window on Saturday, April 29, 2017 between 1:00 AM and 3:00 AM Pacific Time to update our Cloud environment as well as the Access Point firmware.  This update includes the following changes:

  • If an AP device is detected as operating from an unsupported region, the operating region for the AP device will be set to the USA (country code 841).
  • AP device software upgrades can now happen over port 443 in addition to port 80.

During the maintenance window, your access points will – Read more...

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About WatchGuard

WatchGuard has deployed nearly a million integrated, multi-function threat management appliances worldwide. Our signature red boxes are architected to be the industry's smartest, fastest, and meanest security devices with every scanning engine running at full throttle. Why buy WatchGuard? Find out here.

 

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