Case Studies
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Founded in 1976, SIFF (Seattle International Film Festival) operates three year-round film screening facilities – in addition to an annual, multi-week film festival – throughout Seattle, Washington. With the industry adoption of new technology to streamline processes – such as mobile POS (Point of Sales) and wireless film transfer between locations – SIFF has made significant operational changes to keep pace with cinema’s evolution. However, much of this valuable new tech relies on access to a strong wireless network, which unfortunately SIFF’s previous infrastructure could not provide. Read more...
While its reputation is based on its fine food and customer experience, like any restaurant chain Homeslice Pizza relies on its IT systems to run smoothly, from making reservations to taking orders. So, when selecting a network and Wi-Fi security solution for its restaurant locations, Homeslice chose an integrated solution from WatchGuard, designed and installed by WatchGuard partner Eat IT Drink IT. Read more...
Akbar’s Restaurants felt efficiency and revenue could be greatly increased by introducing a tablet-based EPOS (Electronic Point of Sale) system, enabling staff to take orders electronically at each table and transmit them directly to the kitchen. This way, orders would arrive to the kitchen in seconds, and all items ordered would be automatically updated into the till payment system. No delay, no lost orders. Cliff Gurdin, who manages IT at Akbar's, takes up the story: “We felt that for the EPOS system to work, Akbar’s needed a really solid Wi-Fi mesh network in each of their sites. And from a central management perspective, we advised they should have a remote support and monitoring capability.” Read more...
Welcoming over two million visitors each year, Eastern Regional Libraries offers an array of library services across 17 sites, which comprise fourteen branch libraries, two community reading rooms and two mobile libraries. Over the last twenty years, the organization’s use of technology has evolved to include mobile applications, free Internet access, and beginners’ IT training among the services offered to patrons. “In the mid-90s, visits to the library were primarily around books,” reflected Joseph Cullen, Chief Executive Officer at Eastern Regional Libraries. “But now, many patrons come in just to use our technology – in fact, computer and Internet access are easily among our most-demanded services.” Read more...
Reconomy helps thousands of corporate clients – including Taylor Wimpey, Balfour Beatty, the National Trust and Travelodge – to cost-effectively manage their waste, maximize opportunities for recycling and re-use, and exceed their corporate social responsibility targets for waste management and sustainability. Growing at 30-40% a year, Reconomy is on course to leap from a £15 million turnover firm in 2010 to a £200 million operation by the end of this decade. Alongside this, the company’s computer network has grown to dozens of in house and hosted servers and an online portal, which together connect 400 staff members with hundreds of supply chain partners and customer companies – some 50 servers and 10,000 external users in all. Read more...
The Phoenix Residence, founded in St. Paul, Minnesota in 1974, is a non-profit organization comprised of 19 care facilities, all committed to providing quality living experiences for individuals with disabilities. For Alan Berner, VP of Community Services at the Phoenix Residence, supporting the evolving needs of his staff has been vital to their continued delivery of quality care. Read more...
B Logistics transformed from a state-owned company into a thriving private enterprise over the course of just a few years. Offering reliable rail transport and logistics solutions, and deploying over two hundred locomotives and seven thousand freight wagons throughout Europe, the company transports a wide range of cargo –from raw materials, chemicals, and semi-finished products to industrial and consumer goods. However, rapid expansion – combined with a new, centralized IT environment – put the company’s network infrastructure to the test. Read more...
Founded in 1937, Rybrook Holdings is one of the UK’s largest luxury car dealerships, with 24 showrooms across the UK and Spain that operate as independent dealerships with a single, shared IT function. For Group IT Manager Neil Prince, integrating these diverse retail outlets with diverse needs – and anywhere from four to over one hundred users each – was no small feat. Read more...
Aylin White is one of the UK’s leading recruiting companies, specializing in building contracting, sub-contracting, and consulting. Focused on delivering the highest quality results possible, Aylin White insists on meeting with each and every candidate they place, helping leave no doubts that they are putting the right person into the right job. For Simon Perdoni, director at Aylin White, enabling staff with all of the tools needed for success is critical, not least of all when it comes to the security of their network operations. Read more...
As a middle-market engineering firm, IKN GmbH has been thriving since 1982 in the international cement-plant construction sector, with core competences centering on brick firing and cooling processes. With more than 650 installations all over the world, IKN is a market leader when it comes to fitting new cement plants or implementing modernization and conversion projects at any point along the cement processing chain. The IKN repertoire also includes the appropriate maintenance services, which due to the wide geographical spread of their systems, can lead to challenges. Read more...
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