Product and Support News


Wi-Fi Cloud 8.6 Maintenance Update

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Hello WatchGuard Wi-Fi Cloud Users,

WatchGuard Wi-Fi Cloud services will be updated starting on Friday, December 14, 2018. These upgrades include:

  • WatchGuard Wi-Fi Cloud and AP firmware version 8.6.0-644
  • Launchpad update

APAC region, starts Friday, December 14, 2018 at 4:00PM UTC
EMEA region, starts Saturday, December 15, 2018 at 12:00AM UTC
AMER region, starts Saturday, December 15, 2018 at 8:00AM UTC

Launchpad Update
All regions, starts Saturday, December 15, 2018 at 8:00AM UTC

Maintenance Window: 6 hours
APAC region (4:00PM – 10:00PM UTC)
EMEA region (12:00AM – 6:00AM UTC)


WatchGuard Cloud Visibility now in public beta!

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We are very excited to announce that WatchGuard Cloud Visibility is now in open beta! You are invited to join the beta for a pre-release view of what the platform will look like. Your feedback is valuable and will help shape important features, designs, and functionality. This is a significant release for us, so we are eager to hear what you think.

Why WatchGuard Cloud Visibility? WatchGuard Cloud Visibility quickly distills your network data into actionable insights that you can access through its 100+ dashboards and reports, bringing the rich functionality of WatchGuard Dimension into the...


Fireware 12.3 General Availability

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We are pleased to announce the General Availability (GA) of Fireware 12.3 after a long Beta test period. WatchGuard now offers powerful SD-WAN capabilities right from the Firebox!  ​Fireware 12.3 introduces SD-WAN dynamic path selection, a key feature of SD-WAN products that allow midsize and distributed enterprises to improve network performance, simplify management, and ultimately reduce internet costs at the branch office.  Key hightlights of this release are:

  • New SD-WAN policy actions provide dynamic path selection, so admins can define the minimum acceptable performance levels for each...

Discover Application for Wi-Fi Cloud General Availability

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We are pleased to announce the General Availability (GA) of a new application in the Wi-Fi Cloud: Discover. For existing Wi-Fi Cloud accounts, the Discover app has been added to the Dashboard and is available for use. Discover is included at no additional fee for both Secure Wi-Fi and Total Wi-Fi licenses.

Discover is an application within Wi-Fi Cloud that features an all new user interface with simplified, intuitive workflows, helping IT professionals confidently provide answers to the most challenging Wi-Fi and wired network questions. Discover brings together the processing power and...


Fireware 12.2.1 is now available

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Fireware 12.2.1 General Availability
We are pleased to announce the General Availability (GA) of Fireware 12.2.1. Full details are covered in the What's New in 12.2.1 presentation, and there is also a recorded webinar of this content. Key highlights of the release include:

  • ​Backup and Restore features have been redesigned to provide a new UI with more options, making it more dependable on tabletop Fireboxes with lower available memory.
  • WAN interface monitoring for Jitter, Latency, and Packet Loss enables admin to easily identify problematic WAN connections.  
  • For partners with NFR appliances,...

Host Containment and Artificial Intelligence: New in TDR 5.5

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Host Containment

I am pleased to announce the availability of Threat Detection and Response 5.5. This release of TDR introduces a powerful new response capability, Host Containment, which enables operators to contain infected host machines. When a threat is identified, ThreatSync quickly moves to contain the host endpoint, preventing the spread of malware to other points in your network. The Host Containment feature also makes it possible to isolate machines when they are outside of your network, alleviating cases where an infected host returns “home” and unintentionally infects the network.



WebBlocker Server version 1.0 Available for Fireware 12.2

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WatchGuard is pleased to announce the release of a new standalone WebBlocker Server that replaces and upgrades the functionality previously provided in the legacy SurfControl service. The WebBlocker Server hosted on-premises now provides the same equivalent URL categories and database as the cloud hosted server which WatchGuard customers have been using since 2013.  

The WebBlocker Server is available for VMware (v. 5.x.+) and Hyper-V (for Microsoft Windows 2008 R2, 2012, or 2012 R2 64-bit) and can be downloaded by customers with a WebBlocker subscription now, August 28, 2018.



DNSWatch Australian Resolvers

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In order to better support our customers in Australia and New Zealand, we are pleased to announce the availability of a DNSWatch resolver in Sydney.

Based upon your feedback and data collected from production DNSWatch, we identified a need for a resolver to service ANZ. Neither DNS nor content latency were within our target, so we have deployed this resolver to improve performance of any network protected by DNSWatch.

No action is needed on your part. Any ANZ protected firebox will automatically use the Australian resolvers.

Thank you for submitting your feedback and having patience with us as...


DNSWatch Introduces Protection Against DNS Rebinding Attacks

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Despite being around for many years, “DNS Rebinding” attacks have been making headlines recently. Commodity devices (Chromecast, Roku, Sonos Speakers, and many other IoT devices) are potentially vulnerable, and while the popular ones have been patched, it’s hard to know if they all have.

This trend, combined with direct feedback from other customers, has led us to build new protections into DNSWatch to address these types of attacks.

You can enable the DNS binding protections in your DNSWatch settings. Once you enable the feature, it can take up to an hour to take effect due to DNS caching.



End-of-Sale and End-of-Life plans for AP320 access point

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WatchGuard is announcing key information affecting the availability of WatchGuard AP320 access point hardware. 

WatchGuard AP320 access point End-of-Sale – October 1, 2018 

Given the availability of the new WatchGuard AP325 access point with the latest 802.11ac Wave 2 technology, WatchGuard has decided to announce the End-of-Sale (EOS) of the AP320 access point. WatchGuard will discontinue offering AP320 hardware for sale (EOS) on October 1, 2018. At that time, hardware SKUs will be discontinued and removed from active WatchGuard price lists. Should new orders come in after October 1,...

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