Product and Support News

WatchGuard is pleased to announce the release of a new standalone WebBlocker Server that replaces and upgrades the functionality previously provided in the legacy SurfControl service. The WebBlocker Server hosted on-premises now provides the same equivalent URL categories and database as the cloud hosted server which WatchGuard customers have been using since 2013.  

The WebBlocker Server is available for VMware (v. 5.x.+) and Hyper-V (for Microsoft Windows 2008 R2, 2012, or 2012 R2 64-bit) and can be downloaded by customers with a WebBlocker subscription now, August 28, 2018.

WatchGuard...

In order to better support our customers in Australia and New Zealand, we are pleased to announce the availability of a DNSWatch resolver in Sydney.

Based upon your feedback and data collected from production DNSWatch, we identified a need for a resolver to service ANZ. Neither DNS nor content latency were within our target, so we have deployed this resolver to improve performance of any network protected by DNSWatch.

No action is needed on your part. Any ANZ protected firebox will automatically use the Australian resolvers.

Thank you for submitting your feedback and having patience with us as...

Despite being around for many years, “DNS Rebinding” attacks have been making headlines recently. Commodity devices (Chromecast, Roku, Sonos Speakers, and many other IoT devices) are potentially vulnerable, and while the popular ones have been patched, it’s hard to know if they all have.

This trend, combined with direct feedback from other customers, has led us to build new protections into DNSWatch to address these types of attacks.

You can enable the DNS binding protections in your DNSWatch settings. Once you enable the feature, it can take up to an hour to take effect due to DNS caching.

Wh...

WatchGuard is announcing key information affecting the availability of WatchGuard AP320 access point hardware. 

WatchGuard AP320 access point End-of-Sale – October 1, 2018 

Given the availability of the new WatchGuard AP325 access point with the latest 802.11ac Wave 2 technology, WatchGuard has decided to announce the End-of-Sale (EOS) of the AP320 access point. WatchGuard will discontinue offering AP320 hardware for sale (EOS) on October 1, 2018. At that time, hardware SKUs will be discontinued and removed from active WatchGuard price lists. Should new orders come in after October 1,...

We are pleased to announce the availability of WatchGuard Dimension 2.1.1 Update 3.  This release is now available from the Software Downloads Center, along with release notes and update instructions.  WatchGuard Dimension 2.1.1 Update 3 resolves several performance and functionality issues, such as:

• IPS Total Intrusions are double-counted in Subscription Service Dashboard
• Totals and Averages are now displayed on Health Summary Reports
• Angled brackets in email address break PDF report generation
• Executive Report Top Clients PDF Report showing incorrect graph value
• Changing the date in the...

Fireware 12.2 is now available
Arthur posted earlier this week about the exciting new AI technology that is now available in the Fireware 12.2 release with the new IntelligentAV service. But let’s not forget that this release includes many other new features. Many of the Beta testers had very positive feedback about the new ability to configure Geo-Blocking by Policy. Users can now set granular policies to restrict certain traffic types to or from specific countries. Other key highlights in Fireware version 12.2 include:

• Firebox Cloud Management Upgrades: WatchGuard System Manager for...

Fileless malware and zero-day exploits are some of the most devastating threats facing small and midsize enterprise organizations today. WatchGuard IntelligentAV service provides an additional signature-less, antivirus engine to defend users against such threats and further augment the award-winning WatchGuard cybersecurity portfolio.

IntelligentAV brings more than just supervised machine learning pre-processing, or data-mining to WatchGuard’s expanding security stack, this is the first addition of machine learning directly to a network security platform. As opposed to other solutions that see...

Summary: We will be performing maintenance on our website which will prevent authentication to www.watchguard.com

When: Friday, 3 August, 3:00 AM to 8:00 AM UTC

Maintenance Window: 5 hours

Expected Impact Duration: 1 – 5 hours during which time a maintenance window page will be presented to users attempting to login to all WatchGuard websites.

Contact Information: For Sales or Support questions, you can find phone numbers for your region online. If you contact WatchGuard Technical Support, please have your registered appliance Serial Number or Partner ID available.

Sincerely,

Your WatchGuard...

New Firebox M270 is the fastest entry level rack mount appliance
It's a busy time with new product launches at WatchGuard! Alex posted last week about the new Authpoint multi-factor authentication (MFA) product, and today I'm excited to announce the release of our newest Unified Threat Management (UTM) appliance. The M270 replaces the M200 as WatchGuard’s smallest rack-mounted Firebox, and it runs all of the security services offered in WatchGuard’s Total Security Suite. This includes the new IntelligentAV AI-based antivirus service which is now available in the new Fireware® version 12.2, as...

Passwords are not as effective as they used to be, with employees simplifying or mishandling them and hackers demonstrating more ways to steal them. AuthPoint multi-factor authentication (MFA) makes password strength irrelevant, providing additional proof of identity when accessing applications and services such as:

• Remote Access and VPN
• Cloud Applications
• Windows Login

How? The AuthPoint mobile app on your smartphone will show you who is trying to authenticate, what application, and from where, so you can easily approve or deny with a single tap on the screen.
Even when your phone is not...