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Product and Support News

Jun

14 Now Available: MSSP Command

14 Jun 2017 By Himanshu Verma
Categories: News and Promos

WatchGuardONE partners who are enrolled as an MSSP Partner, can now access the new MSSP Command tool, which is available from the WatchGuard Partner Portal Tools navigation. This new tool has replaced the previous MSSP Dashboard to provide easier management and greater visibility into your Monthly Flexible Points business for MSSP devices.

Improved User Experience:

MSSP Command offers a completely revamped user interface that is easy to use and navigate, whether you are wanting to know more about your MSSP business through interactive charts and diagrams, – Read more...

Jun

08 Wi-Fi Cloud Maintenance

08 Jun 2017 By Ryan Orsi
Categories: Wireless Access

Hello WatchGuard Wi-Fi Cloud Users,

We are planning a brief maintenance today (Thursday, June 8, 2017) between 8:00PM and 10:00PM Pacific Time to deploy improvements to the Go Template (Go_1) in order to support new WatchGuard access point models.

During the maintenance window, your access points will continue to function normally and client traffic will not be interrupted. Your Go service within the Wi-Fi Cloud will be intermittently unavailable for 30 minutes during the maintenance window.

If you have any questions regarding the update, please visit – Read more...

Jun

07 Fireware 11.12.4 is now available

07 Jun 2017 By Brendan Patterson
Categories: Fireware OS, Dimension and WSM

Fireware 11.12.4 is now available
We are pleased to announce the latest release of the WatchGuard core operating system and management software. Fireware 11.12.4 and WSM 11.12.4 are now available from the software download center. The Release Notes include a comprehensive list of resolved issues. This is primarily a release for bug fixes but there are a couple of key updates.

APT Blocker customers can now specify that files only

May

18 WatchGuard Wi-Fi Cloud Update

18 May 2017 By Ryan Orsi
Categories: Wireless Access

Hello WatchGuard Wi-Fi Cloud Users,

We are planning a brief system update on Sunday, May 21, 2017 between 1:00 AM and 3:00 AM Pacific Time to deploy stability improvements to WatchGuard Wi-Fi Cloud services via WatchGuard.com.

During the maintenance window, your access points will continue to function normally and client traffic will not be interrupted. Access to Analyze will be intermittently unavailable for 30 minutes during the maintenance window.

If you have any questions regarding the update, please visit watchguard.com/support

Regards,

WatchGuard – Read more...

May

09 Fireware 11.12.2 Update 1

09 May 2017 By Brendan Patterson
Categories: Firebox Hardware, Virtual and Cloud Firewalls, Fireware OS

Fireware 11.12.2 Update 1 is now available
This maintenance update includes some critical bug fixes and no new enhancements. The Release Notes include a comprehensive list of resolved issues. There is no corresponding Update 1 version of WSM 11.12.2

This release resolves an issue that caused Branch Office VPNs and Mobile VPN with IPSec tunnels to restart after receiving malformed packets. We received several reports last week of this – Read more...

Apr

28 WatchGuard Wi-Fi Cloud update

28 Apr 2017 By Ryan Orsi
Categories: Wireless Access

Hello WatchGuard Wi-Fi Cloud Users,

We are planning a brief maintenance window on Saturday, April 29, 2017 between 1:00 AM and 3:00 AM Pacific Time to update our Cloud environment as well as the Access Point firmware. This update includes the following changes:

If an AP device is detected as operating from an unsupported region, the operating region for the AP device will be set to the USA (country code 841).
AP device software upgrades can now happen over port 443 in addition to port 80.

During the maintenance window, your access points will – Read more...

Apr

19 Now Available: Outdoor Ruggedized AP322 Access Point

19 Apr 2017 By Ryan Orsi
Categories: Wireless Access, News and Promos

WatchGuard’s AP322 brings secure Wi-Fi to the outdoors! Its rugged, IP67-rated enclosure protects the access point from the wind, rain and cold weather, while 6 integrated antennas operate with 3 spatial streams per radio (3x3 MIMO) to deliver broad, fast, and reliable Wi-Fi coverage – making the AP322 ideal for stadiums and sports fields, schools/universities, malls, parks, hotel pool areas and open air cafes, shipping docks, warehouses and other harsh or outdoor locations.

Key Specifications

Up to 450 Mbps for 2.4 GHz
Up to 1.3 Gbps for 5

Apr

11 Fireware 11.12.2 now available

11 Apr 2017 By Brendan Patterson
Categories: Firebox Hardware, Virtual and Cloud Firewalls, Fireware OS, Dimension and WSM

Fireware 11.12.2 and WSM 11.12.2 are now available. Along with ongoing maintenance updates, these releases include several significant improvements to product security and also some new networking features that enable deployment in more environments. The Release Notes online include details of bug fixes, and the What's New presentation gives a comprehensive overview – Read more...

Mar

21 Threat Detection and Response Planned Service Update

21 Mar 2017 By Julian Matossian
Categories: News and Promos

Hello TDR Users,

On Thursday, March 23rd, 2017, at 3:00 PM PST for EU and 5:00 PM PST for Americas, we will release a new version of Threat Detection and Response (TDR). This update will bring performance enhancements and system upgrades.

Users can expect between 15-30 minutes of downtime for this maintenance window. TDR will continue to collect events from your deployed Fireboxes and Host Sensors. Those events will be analyzed once the downtime concludes. Users may need to log back into the system.

Release notes for this upgrade will be posted shortly.

– Read more...

Mar

16 Now Available: WatchGuard Firebox Cloud for AWS and FireboxV

16 Mar 2017 By Jason Vendramin
Categories: Virtual and Cloud Firewalls, News and Promos

We are excited to announce the availability of WatchGuard Firebox Cloud and WatchGuard FireboxV. Firebox Cloud brings the protection of WatchGuard’s leading Firebox UTM appliances to public cloud environments. It enables organizations to extend their security perimeter to protect business-critical assets in Amazon Web Services (AWS). The AWS Shared Responsibility Model places responsibility for security IN the cloud (such as content and applications) in the hands of the AWS – Read more...

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