Product and Support News

The AuthPoint Gateway is an on-premise, lightweight software that runs on Windows, that provides four main functionalities:

• User and group sync with Active Directory or any LDAP service
• User authentication with Active Directory or LDAP
• RADIUS server interface to firewalls and remote access gateways
• Active Directory Federation Services (ADFS) proxy to WatchGuard Cloud (WGC)

The new version of the AuthPoint gateway has redesigned engines and advanced connection management to improve performance and availability. It’s compatible with Java Development Kits (JDK) and Amazon Corretto (log...

Just a few months after integrating our Endpoint Security baseline solutions WatchGuard EPDR, WatchGuard EDR, and WatchGuard EPP into the WatchGuard platform, we are happy to announce the integration of Panda Endpoint Modules in WatchGuard Cloud!

We are happy to announce that a new version of the AuthPoint Agent for MacOS, supporting the new MacOS Monterey 12.0.1, is now available through WatchGuard Cloud.

Version 1.11.0.92 of the agent can be downloaded through the "Downloads" section of AuthPoint management. Make sure to upgrade your agent to this new version, before updating your MacOS to Monterey.

Thanks for your support and patience, we are working hard to make sure we can deliver new versions prior to the launch of new operating systems.

And if you haven't done so, please check out our AuthPoint Betas, currently with the...

Each month we publish numerous new articles and known issues to the WatchGuard Knowledge Base. Here is the new content published in October:

Articles

• Certificate warnings when you browse to websites that use Let's Encrypt certificates through HTTPS proxies with content inspection
• Firebox compatibility with Let's Encrypt web server certificates
• Installation of WatchGuard Endpoint Security on macOS Monterey devices requires user configuration
• macOS Monterey 12.x software compatibility
• Windows 11 software compatibility

Known Issues

• Cannot apply configuration template to fully...

WatchGuard is excited to announce the release of Wi-Fi 6 access points and centralized management of Wi-Fi in WatchGuard Cloud.
We have been busy building a new Wi-Fi management platform integrated directly into WatchGuard Cloud. With the introduction to the new simplified management platform, we will be introducing a new line of Wi-Fi 6 (802.11ax) access points. These access points, explicitly designed for management in WatchGuard Cloud, will bring excellent performance and more security to network environments of all shapes and sizes while enabling rich integration to AuthPoint, WatchGuard...

We are happy to announce that the WatchGuard Endpoint Security integration with Kaseya VSA is now available!

Early this year, we released the WatchGuard Endpoint Security API. A few months later was the integration with ConnectWise Automate. And now, we are happy to share the WatchGuard Endpoint Security integration with Kaseya VSA software.

Both partners and customers using ConnectWise Automation or Kaseya VSA will benefit from these integrations. Our partners will be able to offer better service delivery and reduce their costs. Our customers will be able to monitor and manage computers...

A few months after integrating WatchGuard EPDR, WatchGuard EDR and WatchGuard EPP into WatchGuard Cloud, we are happy to announce that the integration of Endpoint Security modules in WatchGuard Cloud is now in beta!  

This milestone means WatchGuard partners selling the Endpoint Security portfolio will be able to trial and sell our complete Endpoint Security offering.

Starting from today, our customers and partners are able to take advantage of the beta program and test our new WatchGuard Endpoint Security modules. With this beta, they can start, extend, upgrade, and cancel trials for...

Each month we publish numerous new articles and known issues to the WatchGuard Knowledge Base. Here is the new content published in August:

Articles

• Access Portal RDP Connection Recommendations
• AT&T USB800 modem connects and disconnects from Firebox

Known Issues

• Built-in mobile VPN client cannot connect if the RADIUS name exceeds 15 characters
• Cannot enter a custom LDAP Login Attribute in Fireware Web UI
• FSM Front Panel does not load for T80 FireCluster

Today we’re pleased to announce the new WatchGuard Technologies status page.

People across the globe trust WatchGuard’s products and services to keep their users, devices, and networks secure. We understand it can be frustrating when things aren’t working as expected and you don’t have any insights into the issue. That’s why we designed our new status page to provide simple, relevant, and timely information about scheduled maintenance events and unexpected service interruptions.

Navigating our new status page

We deliver WatchGuard’s services from different locations around the world...

WatchGuard is working on some important maintenance to our services.

On 17 September 2021, starting at 11:30pm UTC WatchGuard will be performing maintenance that may cause service interruptions, as well as some small changes to the product. The duration of this maintenance is expected to last from 17 September 2021 through end of day on 20 September 2021.

You will notice a few impacts while using WatchGuard services as we update and consolidate the underlying Identity Providers we use. Some changes will only persist during the maintenance period, and some will persist after the...