Empowering You, the Partner
Access the self-service tools and resources in WatchGuard’s Partner Portal to gain insight into your business, download plug-and-play marketing campaigns, engage with other solution providers, manage renewals, enroll in live and on-demand trainings, and automate business processes across your sales and marketing initiatives. We truly provide a one-stop-shop in managing your relationship with WatchGuard.
Tools to Enhance Your Business
Business Tracker – In near real time, see your WatchGuard sales targets, sales achievements, rebates and co-op funds accrual, and view each transaction quarter-over-quarter and year-over-year.
Leads Management – Accept, manage, and convert leads to opportunities using a simple, interactive interface.
Deal Registration – Better-manage opportunities with price protection and additional sales assistance.
Marketing Funds Management – Gain complete visibility into the status of your funds, quickly request marketing projects, and submit claims.
Renewals Watch – Quickly and easily offer the license renewals your customers need to meet your customers’ evolving security needs.
Profile Builder – Help your prospects find you with a customized Partner Finder profile, including images, descriptions, areas of expertise, contact information, and more.
MSSP Command – Pause-and-play services monthly per device, view available funds and expected spend for next month, and administer alerts and notifications to ensure you and your team stay ahead of your clients’ subscription needs.
Unlimited Trials and Demos for Products and Add-On Modules
Keep your potential customers or existing ones engaged with our entire endpoint security portfolio. Assign new, full-feature trials at any time from the Partner Center (provided free of charge) and monitor their performance at client sites. This real-time insight allows you to easily engage with new customers and promote cross-sell opportunities to your existing customers, all at no cost.
Tools to Enhance Your Marketing
Marketing Campaign Kits - These creative marketing campaigns are solution-focused on industry trends, market verticals, and fun campaigns that contain a variety of resources that are easy to co-brand. The kits typically include web advertisements, eBooks, infographics and posters, email templates, web copy, and more.
Marketing Automation Tools - Our Marketing Automation Platform includes Content Syndication, Social Media Syndication, and the Collateral Brander to simplify your marketing efforts with WatchGuard.
The Resource Center – Quickly search and filter through all our available sales and marketing resources. You instantly have access to thousands of brochures, datasheets, whitepapers, images, videos, and much more.
The Learning Center
Access personalized educational paths in sales readiness, channel enablement, and technical trainings through a web-based learning environment that can be accessed at any time and from anywhere. Watch and learn.
Robust Ecosystem of Integrations
WatchGuard partners with industry-leading technology companies to develop product integrations for easier deployments, stronger security, and streamlined management of your customers’ devices and services.
Explore Integrations >
Bundled Offerings - Attach and upsell your solution offerings with Technology Partner product integrations, including multi-factor authentication, SIEM platforms, Cloud applications, and much more.
Common MSP Tools - Out-of-the-box remote monitoring management and professional services automation integrations enable you to effectively manage and monitor your customers’ devices and services using common managed service provider tools.
Get the support you need, when you need it
Access the technical knowledge base, submit and track support cases, activate products, download software and firmware updates, and engage with other technical-minded professionals on our user forums to share experiences and learn from each other.
| Benefits | Silver | Gold | Platinum |
|---|---|---|---|
| Targeted Response Time | Four hours for anyone on the Silver account | One hour for anyone on the Gold account | Live Call for phone cases and 1-hour for web cases. All cases are given highest priority in queue. |
| Hours of Availability | 24 x 7 | 24 x 7 | 24 x 7 |
| Phone | Partner Line | Partner Line | Premium Line Priority Queuing |
| Case Count | Unlimited | Unlimited | Unlimited |
Free tours, on us.
Let a WatchGuard Representative show you around our Partner Portal.
