Product and Support News

Nov
01

Wi-Fi joins WatchGuard Cloud with Wi-Fi 6 Access Points

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WatchGuard is excited to announce the release of Wi-Fi 6 access points and centralized management of Wi-Fi in WatchGuard Cloud.
We have been busy building a new Wi-Fi management platform integrated directly into WatchGuard Cloud. With the introduction to the new simplified management platform, we will be introducing a new line of Wi-Fi 6 (802.11ax) access points. These access points, explicitly designed for management in WatchGuard Cloud, will bring excellent performance and more security to network environments of all shapes and sizes while enabling rich integration to AuthPoint, WatchGuard...

Oct
21

WatchGuard Endpoint Security and Kaseya VSA Integration

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We are happy to announce that the WatchGuard Endpoint Security integration with Kaseya VSA is now available!


Early this year, we released the WatchGuard Endpoint Security API. A few months later was the integration with ConnectWise Automate. And now, we are happy to share the WatchGuard Endpoint Security integration with Kaseya VSA software.


Both partners and customers using ConnectWise Automation or Kaseya VSA will benefit from these integrations. Our partners will be able to offer better service delivery and reduce their costs. Our customers will be able to monitor and manage computers...

Oct
07

WatchGuard Endpoint Security Modules Beta

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A few months after integrating WatchGuard EPDR, WatchGuard EDR and WatchGuard EPP into WatchGuard Cloud, we are happy to announce that the integration of Endpoint Security modules in WatchGuard Cloud is now in beta!  


This milestone means WatchGuard partners selling the Endpoint Security portfolio will be able to trial and sell our complete Endpoint Security offering.


Starting from today, our customers and partners are able to take advantage of the beta program and test our new WatchGuard Endpoint Security modules. With this beta, they can start, extend, upgrade, and cancel trials for...

Sep
29

Introducing Our New Status Page

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Today we’re pleased to announce the new WatchGuard Technologies status page.


People across the globe trust WatchGuard’s products and services to keep their users, devices, and networks secure. We understand it can be frustrating when things aren’t working as expected and you don’t have any insights into the issue. That’s why we designed our new status page to provide simple, relevant, and timely information about scheduled maintenance events and unexpected service interruptions.


Navigating our new status page


We deliver WatchGuard’s services from different locations around the world...

Sep
14

Upcoming WGID Maintenance

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WatchGuard is working on some important maintenance to our services.

On 17 September 2021, starting at 11:30pm UTC WatchGuard will be performing maintenance that may cause service interruptions, as well as some small changes to the product. The duration of this maintenance is expected to last from 17 September 2021 through end of day on 20 September 2021.

You will notice a few impacts while using WatchGuard services as we update and consolidate the underlying Identity Providers we use. Some changes will only persist during the maintenance period, and some will persist after the...

Aug
19

AuthPoint Inherited Users

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As a Service Provider, you might manage dozens of customer accounts and need access to your customers' systems and environments, such as a VPN or a server. With the user inheritance feature, you can request that customer accounts inherit an AuthPoint user from your account. These inherited users can then authenticate to access the customer’s resources. User inheritance provides a number of advantages:


  • More flexibility to manage your accounts
  • Your team can access customer accounts with their existing tokens
  • Centralized control of users that access customer accounts
  • Reduced license...
Aug
12

LTE Module Now Available for WatchGuard Firebox T80

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With a growing demand for connectivity to Cloud-based applications and services, the need for multiple connection options is higher than ever. Network environments are getting more diverse with a vast array of options to choose from. WatchGuard’s expandable network modules offer room to grow for the future. If the need for more network ports into the Firebox grows, you don’t have to do a costly rip-and-replace. Network administrators can simply add a new module to the existing appliance to increase port density.


WatchGuard continues to expand connection options for our Firebox appliances...

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