Product and Support News

Jul

18

Wi-Fi Cloud 8.6 Maintenance Update

Ryan Orsi's picture

18 Jul 2018 By Ryan Orsi
Categories: Wi–Fi


Hello WatchGuard Wi-Fi Cloud Users,

WatchGuard Wi-Fi Cloud services will be upgraded starting on Friday, July 20, 2018. These upgrades include:

  • WatchGuard Wi-Fi Cloud and AP firmware 8.6.0-634
  • Analyze service is upgraded to greatly reduce captive portal splash page downtimes for future upgrades

When: 
APAC region, starts Friday, July 20, 2018 at 4:00PM UTC
EMEA region, starts Saturday, July 21, 2018 at 12:00AM UTC
AMER region, starts Saturday, July 21, 2018 at 4:00AM UTC

Maintenance Window:  – Read more...

Jun

22

TDR 5.4 is now available

Julian Matossian's picture

22 Jun 2018 By Julian Matossian
Categories: Network Security


TDR 5.4 introduces two new features to improve management and security basics.

First up, this release includes a new Account Reset feature that enables Admins to reset any or all elements of a TDR configuration to default settings and remove domains, devices, and indicators from your TDR account. This feature is helpful when wanting to start from a “factory default” state or even when wanting to have a clean environment when conducting POCs or providing product demos. From a GDPR compliance perspective, this feature enables Admins to ensure organizations who want to exercise their – Read more...

Jun

04

Threat Detection and Response AD Helper 5.3.x and older End of Life

Ricardo Arroyo's picture

04 Jun 2018 By Ricardo Arroyo
Categories: Network Security


In line with WatchGuard’s commitment to maintain the highest security standards for our customer data, Threat Detection and Response (TDR) will discontinue the use of TLS 1.0. Beginning on 20 June 2018, versions of the AD Helper lower than 5.4.0 will no longer communicate with TDR. To ensure your AD Helper continues to function as expected please upgrade to version 5.4.0 or higher prior to 20 June 2018.

The AD Helper keeps TDR synchronized with your local Active Directory. Hosts added or removed from your Active Directory Domain will be added or removed from TDR as periodic – Read more...

May

31

Wi-Fi Cloud Maintenance Update

Ryan Orsi's picture

31 May 2018 By Ryan Orsi
Categories: Wi–Fi


Hello WatchGuard Wi-Fi Cloud Users,

We are planning maintenance on Thursday, 31 May from 04:00 AM UTC to Friday, 1 June 10:00 AM UTC to deploy improvements to Wi-Fi Cloud.

Wi-Fi Cloud management will be inaccessible during the maintenance activity and you will not be able to perform configuration changes. There is no impact to customer Wi-Fi service. Access Points will still be functional and provide connectivity and security. Splash pages will also be functional for guest access.

Regards,

WatchGuard Wi-Fi Cloud Team Read more...

May

29

New maintenance release - Fireware 12.1.3 is now available

Brendan Patterson's picture

29 May 2018 By Brendan Patterson
Categories: Network Security


Fireware 12.1.3 General Availability
We are pleased to announce the General Availability (GA) of Fireware 12.1.3 and WSM 12.1.3. These maintenance releases don't include new features, but they provide resolution to many issues that have been reported by customers. WatchGuard partners and customers should review the Release Notes to see a full list of fixed issues prior to upgrading. 

New Features now in Beta in Fireware 12.2 – Read more...

May

09

TDR: Planned Service Interruption

Julian Matossian's picture

09 May 2018 By Julian Matossian
Categories: Network Security


When:

  • Europe: Friday, May 18, 2018 at 3:00AM GMT
  • Americas & APAC: Saturday, May 19, 2018 at 10:00PM EDT

 

Maintenance Window: 5 hours

Expected Impact/Duration: 2-3 hours
During these maintenance windows, the TDR user interface, configuration, detection, and response will be unavailable in their respective regions. If HRP was configured to Prevent prior to the planned service interruption, your Host Sensor will continue to protect against ransomware – Read more...

May

07

WatchGuard will be doing website maintenance

Kimberly Taylor's picture

07 May 2018 By Kimberly Taylor
Categories: Support Alerts


When: Sunday, May 20, 2018 at 12AM PDT / 7AM UTC
 
Maintenance Window: 1 hour
 
Expected Impact/Duration: During the maintenance window, users will not be able to log into to the WatchGuard.com website and will receive a maintenance notification page in lieu of the authentication page. 

Customers who are already logged into the website prior to the start of maintenance may receive an error page upon navigating to a new portal page.

Affected Services:

Apr

13

Fireware 12.1.1 is now available

Brendan Patterson's picture

13 Apr 2018 By Brendan Patterson
Categories: Network Security


Fireware 12.1.1. General Availability
We are pleased to announce the General Availability (GA) of Fireware 12.1.1 and WSM 12.1.1.  Key highlights include: 

WatchGuard partners and customers should review the  – Read more...

Apr

13

New Firmware Available for AP100/AP102/AP200/AP300 with Security Vulnerability Fixes

Ryan Orsi's picture

13 Apr 2018 By Ryan Orsi
Categories: Wi–Fi


AP firmware versions 1.2.9.15 for the AP100, AP102, and AP200, and 2.0.0.10 for the AP300 are now available to address security vulnerabilities. We highly recommend installing these AP firmware updates at your earliest convenience. For more detailed information on these vulnerabilities, see AP100/AP102/AP200 Chained Vulnerabilities.

In addition to addressing these vulnerabilities, the AP firmware updates also disable the local web UI on the AP100, AP120, AP200, and – Read more...

Apr

09

DNSWatch is Now Available

Todd O'Boyle's picture

09 Apr 2018 By Todd O'Boyle
Categories: Network Security


Phishing is one of the greatest threats facing small and midsize enterprise organizations today. WatchGuard DNSWatch service provides additional security to protect users at the DNS level, and adds a layer to RED and WebBlocker capabilities to block malicious connections on all ports and protocols – including those necessary during a phishing attack. 

Moreover, DNSWatch increases an organization’s resilience to phishing through end-user education. When an end-user clicks on an email or link that DNSWatch has identified as a phishing attempt, they are redirected to a game that – Read more...

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About WatchGuard

WatchGuard has deployed nearly a million integrated, multi-function threat management appliances worldwide. Our signature red boxes are architected to be the industry's smartest, fastest, and meanest security devices with every scanning engine running at full throttle. Why buy WatchGuard? Find out here.

 

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