Product and Support News

Hello everyone and happy November!

We wanted to get a couple of updates out to you around DNSWatch and DNSWatchGO. Having launched on October 1, 2019, we have been hard at work to add new functionality and continue to drive these products based on the feedback we receive from you all. Here are several quick updates for you. Expect more detail to come in our marketing material in quarter four.

Domain Level Content Filtering

We are happy to announce that DNSWatch now allows for the enforcement of domain level content filtering on the Firebox. This allows users of DNSWatch and DNSWatchGO...

Fireware 12.5.1 Update 1

WatchGuard has posted Fireware 12.5.1 Update 1 at the Software Download Center. There is no corresponding update to WSM. This maintenance update provides resolution to issues that have been reported by customers. Based on feedback from our partners, we plan to make more bug fix update releases generally available instead of providing just customer speciific patches or hotfixes. Full details are provided in the Release Notes, which are updated since the 12.5.1 GA release.

Does this release pertain to me?

Fireware 12.5 Update 1 is available for all Firebox T...

WatchGuard Cloud Visibility Updates

We launched WatchGuard Cloud Visibility back in April of this year, and since then WatchGuard customers have enthusiastically adopted the new platform. Our product development team has continued to add new features and enhancements over the past few months. We capture the updates each week in our WatchGuard Cloud Release Notes. Understanding that everyone is busy and won’t find time to review these closely, we will also publish regular updates here on the product blog. Some of the major highlights since we first announced General Availability are listed...

Each month we publish numerous new articles and known issues to the WatchGuard Knowledge Base. Here is the new content published in October:

Articles

macOS Catalina 10.15 software compatibility

How to create a TDR Host Sensor triage file on macOS

Firebox Cloud throughput and VM sizing

DNSWatch and WebBlocker Content Filters on Fireboxes

Causes for certificate warnings when Firebox denies access to remote sites

Cookies in use by captive portal splash pages

Known Issues

SSO Agent fails to run on macOS Catalina 10.15

Firebox incorrectly applies Daylight Savings Time for...

Today more than ever, people expect Wi-Fi access no matter where they are, even if they are outside, even camping. With the introduction of the AP327X, WatchGuard adds flexible antenna pattern coverage capabilities to secure Cloud-managed outdoor Wi-Fi!

AP327X Features and Specifications:

IP67-rated exterior to withstand harsh weather conditions

4 N-Type external antennas

Radios & Streams: 2x2 MU-MIMO, Wave 2

Max Data Rates: (5/2.4 GHz): 867 Mbps / 400 Mbps

Ports: Two Gigabit Ethernet

802.3at POE+ powered

Use Cases:

Ideal for school campuses, warehouses, manufacturing yards...

WatchGuard’s Threat Detection and Response (TDR) has been protecting your assets for more than two years. We continue to improve stability and performance while improving our detection and remediation of threats before they can cause a problem in your network.

To take full advantage of the threat detection capabilities available in TDR, we recommend that you enable the Host Sensor Kernel Driver features on all desktop and mobile devices. After extensive testing, we have determined that you will experience faster and more thorough detection and remediation for both our traditional detection...

Hello WatchGuard Wi-Fi Cloud Users,

WatchGuard Wi-Fi Cloud will be updated to version 8.8.0-192 and new AP firmware will be available starting on Friday, October 18, 2019.

Summary:

APs can now correctly connect to Wi-Fi Cloud if they receive a DNS suffix from DHCP

AP125 and AP325 devices configured in a mesh network no longer reboot when high downlink traffic occurs

Offline APs that are placed on a floor map in Discover no longer remain on the user interface when you navigate to a different page

Role redirection issues no longer occur on APs configured with more than one SSID

...

AuthPoint capabilities continuously improve, and a host of new features were recently added that make our MFA solution even more flexible, easy to manage, and secure. The latest enhancements include:

AuthPoint Gateway HA - Gives customers full high availability (HA) of on-premises services such as RADIUS and AD authentication. With this feature, users can have one primary gateway and up to 5 other gateways in the location of their choice. If the first goes down, the next one will take over automatically ensuring high availability for authentication services.

Backup and Restore for Mobile...

New Firebox T35-R Is a Ruggedized Appliance Built for Harsh Conditions

It’s an exciting time for product launches at WatchGuard, with the release of DNSWatchGO and Passport last week! Today I am excited to announce the release of our release of our newest Unified Threat Management (UTM) appliance. Firebox T35-R is a compact security appliance that features an industrial enclosure that is both dust- and splash-proof, and capable of operating in extreme temperatures. The ruggedized construction of Firebox T35-R means you can deploy the appliance in harsh environments without needing to build a...