Welcome to the WatchGuard Security Portal where you can look up information about the latest applications, threats, and sites that are covered by your WatchGuard security appliances.
Find out more about the 1100+ application signatures included in Firebox or XTM devices.
Find detailed information about the vulnerabilities and threats covered by our IPS signatures.
From time to time, IPS signatures may mistakenly identify legitimate network traffic as suspicious and trigger an alert. When this occurs you can add the IPS signature ID to the exclusions list to bypass checking that specific signature. You can open a support case, or quickly report these issues here to WatchGuard so that we can address the issue and continue to improve our signature database.
Search the Forcepoint (formerly Websense) database to see how URLs are categorized. (Websense Cloud is the default option for Firebox and XTM devices running Fireware XTM 11.7 and later.)
Cloud database (WatchGuard login required.)
Search the Websense SurfControl database to see how URLs are categorized. (SurfControl is the only option available for Firebox and XTM devices running Fireware XTM 11.6.x or earlier.)
WebBlocker Best Practices
Confirm that your Firebox or XTM device is optimally configured for WebBlocker, including tips and tricks for troubleshooting.
Submitting Samples for spamBlocker
How to contact WatchGuard with samples of missed spam or legitimate emails that were falsely identified as spam.
Find detailed information about current DLP rules for Firebox or XTM devices.
How to report Gateway AntiVirus False Positives and False Negatives
Procedure to follow if you suspect a virus has been missed or incorrectly identified.
Gateway AntiVirus Signature Set sizes
Find out which models and software versions have the standard, extended, and enterprise AV signature sets.
Use the EICAR Test File to test Gateway AV
Simple technique to confirm that AV is configured correctly on your appliance.
Optimizing APT Blocker
Ensure that you are getting the most out of your APT Blocker service.
Has your domain been compromised? Check the behavior score for IP addresses and domains.
Using RED on your Firebox or XTM device?
Procedure to ensure that Reputation Enabled Defense is properly configured on your Firebox or XTM device.
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