Product and Support News

Each month we publish numerous new articles and known issues to the WatchGuard Knowledge Base. Here is the new content published in December:

Articles

• Access Point cannot connect to WatchGuard Cloud or does not appear in your WatchGuard Cloud account
• AuthPoint User Activity report does not show data for inactive users
• Cannot upgrade or downgrade AP120, AP320, AP322 in Wi-Fi Cloud v11.0
• How can I check if WatchGuard products and services have an outage?

Known Issues

• Access point becomes inaccessible after you enable Captive Portal
• Cannot configure an M690 FireCluster that uses...

In our last blog post of 2021, Corey shared 5 cybersecurity New Year's resolutions. Now is a great time to put one of those into practice: update to the latest version of Fireware!

WatchGuard has posted new maintenance updates for Fireware 12.7.2 and earlier branches, 12.5.9 and 12.1.3. WatchGuard is moving away from providing customer specific (CSP) builds, and we prefer to issue generally available update releases that are provided to all for download.These releases include fixes to resolve internally detected security issues that were found by our engineers. 

Do these releases affect...

The beginning of a new year marks a time of reflection and planning, and for making New Year’s Resolutions. Unfortunately, many resolutions are quickly forgotten once post-holiday life gets busy. At WatchGuard, we’d like to help you make and keep five important cybersecurity resolutions that you can complete today, and let you focus on the rest of your resolutions. Doesn’t it feel great to cross some resolutions off your list right away!

Five cybersecurity resolutions you can cross off your list today!

1. Close firewall management interfaces to the internet. It is very common to want to...

Earlier this year, we launched the AuthPoint Risk Framework, a powerful and flexible way to manage authentication policies, and on our continuous path towards Zero Trust, we have added policies for Network Location (policies based on the end user´s network) and Time Schedule (based on the day and time of the authentication attempt). We are now happy to announce that we have launched the first or our geo-based policies, the Geofence.

With the Geofence, administrators can create rules based on the user’s location to limit exposure and block attempts that come from unauthorized areas. For...

Late last week security researchers disclosed a critical, unauthenticated remote code execution (RCE) vulnerability in log4j2, a popular and widely used logging library for Java applications. CVE-2021-44228 scores the maximum 10.0 on the Common Vulnerability Scoring System (CVSS) due to a combination of how trivial the exploit is and the potential for significant damage.

Each month we publish numerous new articles and known issues to the WatchGuard Knowledge Base. Here is the new content published in November:

Articles

• About Wi-Fi in WatchGuard Cloud
• About Wi-Fi in WatchGuard Cloud access point licenses
• How do I find my partner account ID?
• How to add Datto access points to the Approved AP Vendors list in an Authorized WiFi Policy
• Logins to websites that use OAuth2/OpenID fail with "all proposed authentication schemes denied" error
• Manage additional users for a Wi-Fi Cloud account
• Maximum wireless clients supported for Wi-Fi in WatchGuard...

The AuthPoint Gateway is an on-premise, lightweight software that runs on Windows, that provides four main functionalities:

• User and group sync with Active Directory or any LDAP service
• User authentication with Active Directory or LDAP
• RADIUS server interface to firewalls and remote access gateways
• Active Directory Federation Services (ADFS) proxy to WatchGuard Cloud (WGC)

The new version of the AuthPoint gateway has redesigned engines and advanced connection management to improve performance and availability. It’s compatible with Java Development Kits (JDK) and Amazon Corretto (log...

Just a few months after integrating our Endpoint Security baseline solutions WatchGuard EPDR, WatchGuard EDR, and WatchGuard EPP into the WatchGuard platform, we are happy to announce the integration of Panda Endpoint Modules in WatchGuard Cloud!

We are happy to announce that a new version of the AuthPoint Agent for MacOS, supporting the new MacOS Monterey 12.0.1, is now available through WatchGuard Cloud.

Version 1.11.0.92 of the agent can be downloaded through the "Downloads" section of AuthPoint management. Make sure to upgrade your agent to this new version, before updating your MacOS to Monterey.

Thanks for your support and patience, we are working hard to make sure we can deliver new versions prior to the launch of new operating systems.

And if you haven't done so, please check out our AuthPoint Betas, currently with the...

Each month we publish numerous new articles and known issues to the WatchGuard Knowledge Base. Here is the new content published in October:

Articles

• Certificate warnings when you browse to websites that use Let's Encrypt certificates through HTTPS proxies with content inspection
• Firebox compatibility with Let's Encrypt web server certificates
• Installation of WatchGuard Endpoint Security on macOS Monterey devices requires user configuration
• macOS Monterey 12.x software compatibility
• Windows 11 software compatibility

Known Issues

• Cannot apply configuration template to fully...