Product and Support News

Jun
07

Fireware 11.12.4 is now available

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Fireware 11.12.4 is now available
We are pleased to announce the latest release of the WatchGuard core operating system and management software. Fireware 11.12.4 and WSM 11.12.4 are now available from the software download center. The Release Notes include a comprehensive list of resolved issues. This is primarily a release for bug fixes but there are a couple of key updates. 

  • APT Blocker customers can now specify that files only ever get sent to the European datacenter, to allay any concerns about the privacy of data sent outside Europe. 
  • Continued improvements to the security and...
May
18

WatchGuard Wi-Fi Cloud Update

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Hello WatchGuard Wi-Fi Cloud Users,

We are planning a brief system update on Sunday, May 21, 2017 between 1:00 AM and 3:00 AM Pacific Time to deploy stability improvements to WatchGuard Wi-Fi Cloud services via WatchGuard.com. 

During the maintenance window, your access points will continue to function normally and client traffic will not be interrupted.  Access to Analyze will be intermittently unavailable for 30 minutes during the maintenance window.

If you have any questions regarding the update, please visit watchguard.com/support

Regards,

WatchGuard Wi-Fi Cloud Team

May
09

Fireware 11.12.2 Update 1

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Fireware 11.12.2 Update 1 is now available
This maintenance update includes some critical bug fixes and no new enhancements. The Release Notes include a comprehensive list of resolved issues. There is no corresponding Update 1 version of WSM 11.12.2 

This release resolves an issue that caused Branch Office VPNs and Mobile VPN with IPSec tunnels to restart after receiving malformed packets. We received several reports last week of this issue occurring after a research institute sent IKEv2 SA packets to a wide number of IP addresses on the public internet. More details are provided in this knowl...

Apr
28

WatchGuard Wi-Fi Cloud update

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Hello WatchGuard Wi-Fi Cloud Users,

We are planning a brief maintenance window on Saturday, April 29, 2017 between 1:00 AM and 3:00 AM Pacific Time to update our Cloud environment as well as the Access Point firmware.  This update includes the following changes:

  • If an AP device is detected as operating from an unsupported region, the operating region for the AP device will be set to the USA (country code 841).
  • AP device software upgrades can now happen over port 443 in addition to port 80.

During the maintenance window, your access points will continue to function normally and client traffic...

Apr
19

Now Available: Outdoor Ruggedized AP322 Access Point

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WatchGuard’s AP322 brings secure Wi-Fi to the outdoors!  Its rugged, IP67-rated enclosure protects the access point from the wind, rain and cold weather, while 6 integrated antennas operate with 3 spatial streams per radio (3x3 MIMO) to deliver broad, fast, and reliable Wi-Fi coverage – making the AP322 ideal for stadiums and sports fields, schools/universities, malls, parks, hotel pool areas and open air cafes, shipping docks, warehouses and other harsh or outdoor locations. 

Key Specifications

  • Up to 450 Mbps for 2.4 GHz 
  • Up to 1.3 Gbps for 5 GHz 
  • 802.11ac Wave1 support
  • 3x3 MIMO with three...
Apr
11

Fireware 11.12.2 now available

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Fireware 11.12.2 and WSM 11.12.2 are now available. Along with ongoing maintenance updates, these releases include several significant improvements to product security and also some new networking features that enable deployment in more environments. The Release Notes online include details of bug fixes, and the What's New presentation gives a comprehensive overview of all new features. Here are the main highlights:

Security:
Brute force login controls prevent attackers from repeatedly guessing passwords for Firebox authentication or status/admin accounts. 

Gateway wireless controller security...

Mar
21

Threat Detection and Response Planned Service Update

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Hello TDR Users,

On Thursday, March 23rd, 2017, at 3:00 PM PST for EU and 5:00 PM PST for Americas, we will release a new version of Threat Detection and Response (TDR). This update will bring performance enhancements and system upgrades.

Users can expect between 15-30 minutes of downtime for this maintenance window. TDR will continue to collect events from your deployed Fireboxes and Host Sensors. Those events will be analyzed once the downtime concludes. Users may need to log back into the system.

Release notes for this upgrade will be posted shortly.

 

Best Regards,

WatchGuard

Mar
16

Now Available: WatchGuard Firebox Cloud for AWS and FireboxV

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We are excited to announce the availability of WatchGuard Firebox Cloud and WatchGuard FireboxV. Firebox Cloud brings the protection of WatchGuard’s leading Firebox UTM appliances to public cloud environments. It enables organizations to extend their security perimeter to protect business-critical assets in Amazon Web Services (AWS). The AWS Shared Responsibility Model places responsibility for security IN the cloud (such as content and applications) in the hands of the AWS customer. Now those AWS customers can leverage the best-in-class security found in our UTM appliances to protect their...

Feb
22

Fireware 11.12.1 is now available

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WatchGuard is pleased to announce the release of Fireware 11.12.1, available now at the software download site. 

This release includes many important bug fixes, some minor enhancements, and support for new virtual models: 

  • FireboxV, a new set of virtual models with updated feature specs that are more consistent with current hardware models when compared to XTMv
  • Firebox Cloud, which will soon be available for deployment in Amazon Web Services (AWS), providing enhanced protection for workloads hosted in the cloud
  • A new packet filter policy to enable communication with Threat Detection and...
Feb
10

WatchGuard Wi-Fi Cloud update

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Hello Wi-Fi Cloud Users,

We are planning a brief maintenance window on Saturday, February 11, 2017 between 2:00 AM and 4:00 AM Eastern Time in order to update our Cloud environment as well as the Access Point firmware.  This update includes the following changes:

  • Alarm notifications are removed from the Go webapp
  • Within the Go webapp, the selectable area for the switch to turn Wi-Fi networks on and off has been enlarged
  • Added support to configure the default country code in Engage splash page plug-in settings
  • Country names displayed along with country codes in Engage splash page plug-in...

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