Product and Support News


Fireware 11.12.2 now available

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Fireware 11.12.2 and WSM 11.12.2 are now available. Along with ongoing maintenance updates, these releases include several significant improvements to product security and also some new networking features that enable deployment in more environments. The Release Notes online include details of bug fixes, and the What's New presentation gives a comprehensive overview of all new features. Here are the main highlights:

Brute force login controls prevent attackers from repeatedly guessing passwords for Firebox authentication or status/admin accounts. 

Gateway wireless controller security...


Threat Detection and Response Planned Service Update

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Hello TDR Users,

On Thursday, March 23rd, 2017, at 3:00 PM PST for EU and 5:00 PM PST for Americas, we will release a new version of Threat Detection and Response (TDR). This update will bring performance enhancements and system upgrades.

Users can expect between 15-30 minutes of downtime for this maintenance window. TDR will continue to collect events from your deployed Fireboxes and Host Sensors. Those events will be analyzed once the downtime concludes. Users may need to log back into the system.

Release notes for this upgrade will be posted shortly.


Best Regards,



Now Available: WatchGuard Firebox Cloud for AWS and FireboxV

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We are excited to announce the availability of WatchGuard Firebox Cloud and WatchGuard FireboxV. Firebox Cloud brings the protection of WatchGuard’s leading Firebox UTM appliances to public cloud environments. It enables organizations to extend their security perimeter to protect business-critical assets in Amazon Web Services (AWS). The AWS Shared Responsibility Model places responsibility for security IN the cloud (such as content and applications) in the hands of the AWS customer. Now those AWS customers can leverage the best-in-class security found in our UTM appliances to protect their...


Fireware 11.12.1 is now available

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WatchGuard is pleased to announce the release of Fireware 11.12.1, available now at the software download site. 

This release includes many important bug fixes, some minor enhancements, and support for new virtual models: 

  • FireboxV, a new set of virtual models with updated feature specs that are more consistent with current hardware models when compared to XTMv
  • Firebox Cloud, which will soon be available for deployment in Amazon Web Services (AWS), providing enhanced protection for workloads hosted in the cloud
  • A new packet filter policy to enable communication with Threat Detection and...

WatchGuard Wi-Fi Cloud update

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Hello Wi-Fi Cloud Users,

We are planning a brief maintenance window on Saturday, February 11, 2017 between 2:00 AM and 4:00 AM Eastern Time in order to update our Cloud environment as well as the Access Point firmware.  This update includes the following changes:

  • Alarm notifications are removed from the Go webapp
  • Within the Go webapp, the selectable area for the switch to turn Wi-Fi networks on and off has been enlarged
  • Added support to configure the default country code in Engage splash page plug-in settings
  • Country names displayed along with country codes in Engage splash page plug-in...

Threat Detection and Response Planned Service Update

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On Thursday, January 26th, 2017, at 3:00 PM PST (11:00 PM GMT), we will be releasing a new version of Threat Detection and Response (TDR). This new version will bring some new functionality around policies and exclusions management, AD Sync, and deeper Firebox integration, as well as some performance and stability improvements.

During this maintenance window, our users will experience a brief disruption period of 10 minutes or less. If you are logged in, you may see the user interface flicker due to the UI reload. If you are not logged in and attempt to do so, you may get an error due to UI...


Threat Detection and Response is Now Available!

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WatchGuard’s newest security service, Threat Detection and Response (TDR), is now Generally Available (GA)! TDR is WatchGuard’s first security service that correlates network and endpoint security events with threat intelligence to detect, prioritize and enable immediate action against threats. This is significant, because it is also the first service from ANY UTM vendor to provide these capabilities to the SMB market!

Threat Detection and Response is comprised of four different components:

  • ThreatSync – enables real-time threat detection and policy-based automated response through cloud-based...

Fireware 11.12 Brings Industry-Leading ConnectWise Integration

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With the recent release of Fireware v11.12, WatchGuard has introduced an industry-leading integration with ConnectWise, a professional services automation (PSA) platform for managed security service providers (MSSPs). WatchGuard MSSP Partners can now easily synchronize their customers' security asset information, auto generate service tickets with closed-loop ticketing of system, security, and subscription events, and deliver on-demand security service reports straight from ConnectWise.


Auto Synchronization of Asset Information — Know Your Customers’ Security

  • Reduce manual upkeep of security...

Fireware 11.12 is Now Available!

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Fireware 11.12 is now Generally Available (GA) at the WatchGuard software download site. This is a major new update to the Fireware operating system that includes many new features.

Geolocation - Adds a new element of defense to Reputation Enabled Defense, which today includes web reputation and botnet detection. With Geolocation, you can prevent malware communication and attacks from areas where you never have any need for legitimate business communication.

ConnectWise Integration - With Fireware v11.12, we deepen our integration capabilities with ConnectWise, a leading Professional Service...


Dimension 2.1.1 Update 1

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WatchGuard has posted a new update release for Dimension at the software download site. The release fixes some security vulnerabilities that were reported in WatchGuard Dimension. This is a maintenance update to patch security vulnerabilities. There are no new enhancements. The Release Notes include a comprehensive list of resolved issues, including:  

  • The version of OpenSSL used by Dimension has been updated.
  • This release includes fixes to address several reported command injection and cross scripting vulnerabilities.

WatchGuard appreciates the efforts of security researchers that test and...

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