Product and Support News

Knowledge Base Digest - October 2020

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Each month we publish numerous new articles and known issues to the WatchGuard Knowledge Base. Here is the new content published in October: Articles Where can I download Visio icons of WatchGuard devices? WatchGuard Cloud Service Cookie Notice Are WatchGuard products compliant with NDAA Section 889...

Wi-Fi Cloud Engage Update

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Summary WatchGuard Wi-Fi Cloud Engage will be updated starting on Saturday, October 31, 2020. When All regions: Saturday, October 31, 2020 (12:00AM – 4:00AM PDT) Maintenance Window 4 hours Duration 4 hours User Impact Engage will be unavailable during the maintenance activity. There is no impact to...

New Fireware releases

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WatchGuard published several Fireware releases over the last few weeks. Fireware 12.6.2 Update 3 is now available in the Software Downloads Center. This is an update release to v12.6.2, and includes both bug fixes and updates to some key components. This is the first v12.6.x release for the Firebox...

WatchGuard Cloud Introduces Enhancements for Managed Service Providers

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WatchGuard Cloud now features enhanced account management capabilities specifically designed to make the job of managing subscriber accounts and devices easier for managed service providers (MSPs). The updated Service Provider interface allows MSPs to view and manage all of their Subscriber and...

New in TDR 5.9.0: User-Based ThreatSync Services

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We are excited to announce that Threat Detection and Response has a new feature to try – user-based ThreatSync services. Have you ever stared at your ThreatSync dashboard and wondered who continues to download and run that malicious file? You might find the file in the home directory of the user...

Knowledge Base Digest - September 2020

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Each month we publish numerous new articles and known issues to the WatchGuard Knowledge Base. Here is the new content published in August: Articles Active Directory users who authenticate to a WatchGuard VPN with Firebox-DB credentials cannot access local network resources AD Helper unable to...

WatchGuard Releases a Full Endpoint Security Platform

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We are happy to announce the availability of the WatchGuard Endpoint Security portfolio of services. With this announcement, we are ending the Early Access Program that we have been running since June. Starting October 1st all our partners and their customers will be able to evaluate and purchase...

New AuthPoint Wizards: Making MFA as Simple as Possible

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We are happy to announce the release of Wizards on AuthPoint. The Wizards provide a simple, step by step guide, to be followed by administrators to configure the MFA on their environment. The following operations are available through Wizards: Get Started with AuthPoint – guides the administrator...

WatchGuard Cloud Introduces New Executive Summary Report

We are pleased to announce the release of the new Executive Summary Report feature in WatchGuard Cloud. The Executive Summary Report provides complete visibility into network traffic and security events, and helps boost efficiency, productivity, and profitability. The three-page summary report...

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WatchGuard Beta Program

As a WatchGuard partner or customer with an active account, you can join our software beta program to experience our products in the early stages, and give your feedback to influence the course of development.

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End of Life Policy

WatchGuard will periodically announce End-of-Sale and End-of-Life life cycle milestone information along with migration recommendations for our valued customers.

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Product Certifications

WatchGuard security solutions are well-designed, easily deployed, and rigorously tested. We regularly submit our products for third-party evaluation to ensure we meet all industry standards.

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