Product and Support News

Knowledge Base Digest - June 2021

WatchGuard logo
Each month we publish numerous new articles and known issues to the WatchGuard Knowledge Base. Here is the new content published in June: Articles False positive security scans for jQuery vulnerabilities in Dimension 2.2 Find Dimension Operating System version How to manually reset TDR Host Sensor...

UPDATE: Legacy TDR UI no longer available as of 19 July 2021

WatchGuard logo

Greetings! We would like to provide an update on the Legacy TDR UI. We will be discontinuing the Legacy TDR UI on 19 July 2021. After this date, all existing direct links to the Legacy TDR UI will be removed from the watchguard.com portal and existing bookmarks directly referencing your regional TDR...

Save time with Endpoint Trials in WatchGuard Cloud!

WatchGuard logo

WatchGuard is pleased to announce that trials for WatchGuard Endpoint Security products can now be activated in WatchGuard Cloud! If you are a Service Provider or a Tier 1 Subscriber, trials are a fantastic way to evaluate WatchGuard EPP, WatchGuard EDR, or WatchGuard EPDR for yourself or your...

New AuthPoint Time Schedule Policy

WatchGuard logo

Earlier this year, we launched the AuthPoint Risk Framework, a powerful and flexible way to manage authentication policies. We are now happy to announce that we have launched the Time Schedule as a new type of policy. The Time Schedule policy enables you to specify the dates and times when...

Knowledge Base Digest - May 2021

WatchGuard logo

Each month we publish numerous new articles and known issues to the WatchGuard Knowledge Base. Here is the new content published in May: Articles Apple iOS clients show security warning when they connect to WPA/WPA2 mixed encryption networks AuthPoint does not sync users from Active Directory Best...

New Fireware update releases

WatchGuard logo

Key points: WatchGuard has posted new maintenance updates for Fireware 12.7 and earlier branches, 12.5.7 and 12.1.3. The new releases address some issues that have been fixed since the original 12.7 release. See details in the Release Notes. WatchGuard is moving away from providing customer specific...

Knowledge Base Digest - April 2021

WatchGuard logo

Each month we publish numerous new articles and known issues to the WatchGuard Knowledge Base. Here is the new content published in April: Articles Report a Potential Security Issue Firebox Remote Management Best Practices T40 and T40-W models might have an internal LED light that is visible through...

Updates to WatchGuard Technical Support Case Processing

WatchGuard logo

WatchGuard’s Support and Service team is continually looking for ways to improve how we provide support to our customers. We are pleased to announce several enhancements to our support case experience, starting on 11 May. Panda corporate products cases now routed into WatchGuard systems As part of...

Fireware and Authpoint: The power couple.

Fireware 12.7 is now generally available, with a new simple integration between Authpoint and the Firebox. This new integration of two key products in the WatchGuard portfolio makes it easier to set up strong multi-factor authentication for VPNs through the Firebox. Security and convenience make...

Looking For More?


Collage of web page console, WI-FI device, network devices and beaker symbol

WatchGuard Beta Program

As a WatchGuard partner or customer with an active account, you can join our software beta program to experience our products in the early stages, and give your feedback to influence the course of development.

Learn more >


Laptop user with exit graphic overlay

End of Life Policy

WatchGuard will periodically announce End-of-Sale and End-of-Life life cycle milestone information along with migration recommendations for our valued customers.

Learn more >


Checkbox on abstract circuit board

Product Certifications

WatchGuard security solutions are well-designed, easily deployed, and rigorously tested. We regularly submit our products for third-party evaluation to ensure we meet all industry standards.

Learn more >