Contact Support

Support Online

Online support is recommended for non-critical issues and lets you provide detailed updates on the status of your issue, as well as an option to upload troubleshooting documents to help resolve your case more quickly.


Support by Phone

Phone support is recommended for critical network failure situations, and for anyone who does not have access to the online support submittal page. Please have your WatchGuard appliance serial number readily available when you call for support.

About WatchGuard

WatchGuard has deployed nearly a million integrated, multi-function threat management appliances worldwide. Our signature red boxes are architected to be the industry's smartest, fastest, and meanest security devices with every scanning engine running at full throttle. Why buy WatchGuard? Find out here.



  • Global Headquarters
    505 Fifth Avenue South, Suite 500
    Seattle, WA 98104, United States
  • Phone
    1.800.734.9905 US & Canada