Product and Support News

Each month we publish numerous new articles and known issues to the WatchGuard Knowledge Base. Here is the new content published in July: Articles How can I create and deploy custom IKEv2 and L2TP VPN profiles for Windows computers? Troubleshoot Issues with VoIP and Video Conferencing Quality...

We are excited to share the news that our MFA solution portfolio continues to expand and now partners can offer AuthPoint Hardware Tokens to interested customers! Hardware tokens can be used by businesses as an alternative to the mobile token to authenticate into protected resources.

Summary WatchGuard Wi-Fi Cloud will be upgraded to v8.9 starting on Friday, August 7, 2020. When EMEA region: Friday, August 7, 2020 (12:00AM – 6:00AM GMT) AMER region: Friday, August 7, 2020 (12:00AM – 6:00AM PDT) APAC region: Saturday, August 8, 2020 (12:00AM – 6:00AM HKT) Discover All regions...

As part of an effort to continuously improve the security of our services, we are making upgrades to the RD Web service. If you use AuthPoint agent for RD Web v1.1.0.58 or lower, you must upgrade the RD Web agent to v1.1.1.79 or higher by 26 September 2020. If you already use v1.1.1.79 or higher of...

As part of our commitment to provide the best security to you, a new Botnet Block list is being deployed globally on July 13th.

Each month we publish numerous new articles and known issues to the WatchGuard Knowledge Base. Here is the new content published in June: Articles What public domains does Dark Web Scan not scan? Regional SKUs for Firebox T40, T80 Out of Shared Memory Error with Dimension Reports How do I get help...

WatchGuard has posted Fireware 12.5.4 in the Software Download Center. In addition to various bug fixes, this update introduces a new engine for spamBlocker, and TDR host sensor enforcement to permit a VPN connection via the Firebox. Full details are provided in the Release Notes, which are...

We are pleased to announce the availability of WatchGuard Dimension 2.1.2 Update 4. This maintenance release is now available from the Software Download Center, together with Release Notes and update instructions. WatchGuard Dimension 2.1.2 Update 4 provides the following fixes: General A warning is...

Summary WatchGuard Wi-Fi Cloud Analyze and Engage will be updated starting on Friday, June 26, 2020. When Analyze EMEA region: Friday, June 26, 2020 (12:00AM – 6:00AM GMT) AMER region: Friday, June 26, 2020 (12:00AM – 6:00AM PDT) APAC region: Saturday, June 27, 2020 (12:00AM – 6:00AM HKT) Engage All...

We have declared Juneteenth – Friday, June 19, 2020 – as a day of reflection and learning. We are treating this day as a bank holiday; no meetings, no work. For those of you contacting our Sales and Support teams, a small group of employees have volunteered to be present, but please understand if...