End of Life Policy
WatchGuard Technologies is strongly committed to providing industry-leading products and services. As the market continues evolving towards more complex levels of network security, WatchGuard will periodically announce End-of-Sale and End-of-Life lifecycle milestone information along with migration recommendations for our valued customers.
As described in WatchGuard's Official EOL Policy, all WatchGuard products and services will enter into an End-of-Sale (EOS) period prior to End-of-Life (EOL). Product EOS dates will be up to five years prior to product EOL and all EOL communications will start with an official EOL Intent Announcement at least 60 days prior to the product's EOS date.
Once an End-of-Sale date is announced, you may continue to order products from your authorized WatchGuard reseller partner while limited stock is available. Customers with an active Support subscription will receive continued technical and limited software support until the End-of-Life.
Product Lifecycle Milestones
WatchGuard has announced lifecycle milestones for the products listed below. Migration options are indicated and updated on a periodic basis.
| Lifecycle Milestone | Definition |
|---|---|
| End-of-Sale Date | Last date for WatchGuard distribution partners to purchase specific products directly from WatchGuard. |
| Migration Path | Recommended product or subscription replacements. |
| End-of-Life | Conclusion of development and support for defined End-of-Sale products and subscriptions. |
| Product | End of Sale (EOS) | End of Life (EOL) | Migration Path |
|---|---|---|---|
Use our online Sizing Tool for help finding the right product |
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| WatchGuard XTMv Small, Medium, Large, Datacenter |
31 Dec 2018 | 31 Dec 2023 | FireboxV |
| XTM 8 Series – 2nd Generation XTM 850, 860, 870, 870-F |
31 Dec 2018 | 31 Dec 2023 | Firebox M4600 |
| XTM 1500 and 2520 XTM 1520, 1525, and 2520 |
31 Dec 2018 | 31 Dec 2023 | Firebox M5600 |
| Firebox T – 1st Generation Firebox T10, T10-W, T30, T30-W, T50, T50-W | TBA | 31 Dec 2022 | Firebox T10, T10-W, T15, T15-W, T35, T35-W |
| Firebox M – 1st Generation Firebox M200, M300, M400, M500 |
TBA | 31 Dec 2022 | Firebox M270, M370, M470, M570 |
| Firebox T – 1st Generation - Japan Only Firebox T10, T10-W, T30, T30-W, T50, T50-W | 31 Jan 2019 | 31 Jan 2024 | Firebox T10, T10-W, T15, T15-W, T35, T35-W |
| Firebox M – 1st Generation - Japan Only Firebox M200, M300, M400, M500 |
31 Jan 2019 | 31 Jan 2024 | Firebox M270, M370, M470, M570 |
| WatchGuard AP320 | 01 Oct 2018 | 01 Oct 2021 | AP325, AP420 |
| WatchGuard AP100 | 31 Dec 2016 | 31 Dec 2019 | AP120, AP325 |
| WatchGuard AP102 | 31 Dec 2016 | 31 Dec 2019 | AP322 |
| WatchGuard AP300 | 31 Dec 2016 | 31 Dec 2019 | AP120, AP325, AP420 |
| WatchGuard XTM 2 Series XTM 25, 25-W, XTM 26, 26-W |
01 Jul 2016 | 01 Jul 2021 | Firebox T15, T15-W, T35, T35-W, T70 |
| WatchGuard XTM 33, 33-W | 01 Jul 2016 | 01 Jul 2021 | Firebox T35, T35-W, T55, T55-W, T70 |
| WatchGuard AP200 | 01 Jul 2016 | 01 Jul 2019 | AP120, AP325, AP420 |
| WatchGuard XTM 5 Series XTM 515, 525, 535, 545 |
31 Dec 2015 | 31 Dec 2020 | Firebox M270, M370, M440, M470, M570, M670 |
| WatchGuard XTM 2050 | 31 Dec 2015 | 31 Dec 2020 | Firebox M4600, M5600 |
| WatchGuard XTM 330 | 07 Sep 2015 | 07 Sep 2020 | Firebox M270, M370 |
| WatchGuard XTM 1050 | 10 Jul 2015 | 10 Jul 2020 | Firebox M4600 |
| Broadband Extend USB | 10 Jul 2015 | 10 Jul 2020* | USB modem support in Fireware OS |
| WatchGuard XTM 8 Series – 1st Generation XTM 810, 820, 830, 830-F |
05 Feb 2015 | 05 Feb 2020 | Firebox M4600 |
| WatchGuard SSL SSL 100, SSL 560 |
30 Jun 2014 | 30 Jun 2017 | · SSL VPN is supported in all Firebox models · SSL application portal supported for select Firebox models |
| WatchGuard SSL - Japan Only SSL 100, SSL 560 |
24 May 2014 | 24 May 2019 | · SSL VPN is supported in all Firebox models · SSL application portal supported for select Firebox models |
| XTM 1520, XTM 1525 (Non-RP) Series (XTM 1520-RP, XTM 1525-RP still available) |
05 Sep 2013 | 05 Sep 2018 | Firebox M4600, M5600 |
| 3G Extend USB |
05 Sep 2013 | 05 Sep 2018* | USB modem support in Fireware OS |
| WatchGuard XTM 5 Series XTM 505, XTM 510, XTM 520, XTM 530 |
03 Dec 2012 | 03 Dec 2017 | Firebox M270, M370, M440, M470, M570 |
| WatchGuard XTM 2 Series XTM 21, XTM 21-W, XTM 22, XTM 22-W, XTM 23, XTM 23-W |
30 Jun 2012 | 30 Jun 2017 | Firebox T15, T15-W, T35, T35-W, T55, T55-W |
Older Products
| Firebox X Peak e-Series X5500e, X6500e, X8500e, X8500e-F |
31 Dec 2010 | 31 Dec 2015 | Firebox M4600 |
| Firebox X Core e-Series X550e, X750e, X1250e |
31 Dec 2010 | 31 Dec 2015 | Firebox M Series |
| Firebox X Edge e-Series X10e, X20e, X55e, X10e-W, X20e-W, X55e-W |
31 Dec 2010 | 31 Dec 2015 | Firebox T15, T15-W, T35, T35-W, T55, T55-W |
| Firebox X Peak X5000, X6000, X8000 |
25 Oct 2006 | 25 Oct 2009 | Firebox M4600 |
| Firebox X Core X500, X700, X1000, X2500 |
25 Oct 2006 | 25 Oct 2009 | Firebox M270, M370, M470, M440, M570 |
| Firebox X Edge X50, X15, X5, X50W, X15W, X5W |
25 Oct 2006 | 25 Oct 2009 | Firebox T15, T15-W, T35, T35-W, T55, T55-W |
| Firebox SSL Core VPN Gateway | 11 July 2007 | 11 July 2010 | SSL VPN is supported in all Firebox models |
| Firebox Vclass - Japan Only Non-V200 models |
10 Aug 2005 | 10 Aug 2008 | Firebox M4600 |
| Firebox Vclass - Outside Japan Non-V200 models |
10 Oct 2005 | 10 Oct 2008 | Firebox M4600, M5600 |
| Firebox Vclass V200 | 21 Apr 2005 | 21 Apr 2008 | Firebox M4600, M5600 |
| Firebox SOHO 6 This end-of-life schedule also applies to legacy SOHO models. |
25 Oct 2006 | 25 Oct 2009 | Firebox T15, T35, T55 |
| Firebox SOHO 6 Wireless | 21 Apr 2005 | 21 Apr 2008 | Firebox T15-W, T35-W, T55-W |
| Firebox S6 | 21 Apr 2005 | 21 Apr 2008 | Firebox T15, T35, T55 |
| Firebox III - Japan only FB 4500, 2500, 1000, 700, 500 |
20 Mar 2004 | 20 Mar 2007 | Firebox M Series |
| Firebox III - Outside Japan FB 4500, 2500, 1000, 700, 500 |
21 Apr 2005 | 21 Apr 2008 | Firebox M Series |
| Firebox II FB II, FB II+, FB II+ Fast VPN |
14 Apr 2003 | 14 Apr 2005 | Firebox M Series |
| ServerLock | 21 Apr 2005 | 21 Apr 2008 | |
| AppLock/Web | 21 Apr 2005 | 21 Apr 2008 |
* WatchGuard does not sell support contracts with the Broadband Extend or 3G accessories. Incidents involving these products are addressed by WatchGuard Customer Support when the device is connected to a WatchGuard appliance that is covered by an active support subscription.
| Product | End of Sale | End of Life | Migration Path |
|---|---|---|---|
| WatchGuard XCS XCS 1180, 880, 770R, 580, 280, XCSv, MacAfee AV, SecureMail Email Encryption, SecureMail Branding, Brightmail |
31 Dec 2015 | 31 Dec 2018 | Multiple solutions available including migration to a Firebox UTM. Please contact your WatchGuard sales representative for a consultation. |
| WatchGuard XCS XCS 370, XCS 570 |
05 Feb 2015 | 31 Dec 2018 |
Older Products
| WatchGuard QMS 1000 | 05 Mar 2014 | 05 Mar 2018 | |
| WatchGuard XCS 1170 | 05 Sep 2013 | 05 Sep 2018 | |
| WatchGuard QMS 500 | 05 Sep 2013 | 05 Sep 2018 | |
| WatchGuard XCS 170 | 06 Apr 2013 | 06 Apr 2018 | |
| WatchGuard XCS 970 | 07 Mar 2013 | 07 Mar 2018 | |
| WatchGuard XCS 770 | 30 Nov 2011 | 30 Nov 2016 | |
| WatchGuard XCS Email Encryption (Powered by CRES) |
04 Dec 2010 | 30 Mar 2013 | |
| WatchGuard BSP Email Encryption (Powered by CRES) |
04 Dec 2010 | 30 Mar 2013 | |
| BorderWare Security Platform SP-200 |
01 Nov 2008 | 01 Jun 2010 | |
| BorderWare Security Platform SP-360 |
01 Feb 2010 | 01 Feb 2013 | |
| BorderWare Security Platform SP-400 |
01 Jul 2008 | 01 Jun 2009 | |
| BorderWare Security Platform SP-460 |
19 Jan 2009 | 19 Jan 2011 | |
| BorderWare Security Platform SP-560 |
01 Feb 2010 | 01 Feb 2013 | |
| BorderWare Security Platform SP-800 |
01 Jul 2008 | 01 Jun 2009 | |
| BorderWare Security Platform SP-860 |
01 Feb 2010 | 01 Feb 2013 | |
| BorderWare Security Platform SP-1000 |
01 Jul 2008 | 01 Jun 2009 | |
| BorderWare Security Platform SP-1060 |
01 Feb 2010 | 01 Feb 2013 | |
| MXtreme MX-200 |
01 Jun 2007 | 01 Sep 2008 | |
| MXtreme MX-400 |
01 Jun 2007 | 01 Sep 2008 | |
| MXtreme MX-800 |
01 Jun 2007 | 01 Sep 2008 | |
| MXtreme MX-1000 |
01 Jun 2007 | 01 Sep 2008 | |
| BorderWare SteelGate Firewall Server |
31 Dec 2011 | 31 Dec 2012 | |
| BorderWare SteelGate 200 |
31 Dec 2011 | 31 Dec 2012 | |
| BorderWare SteelGate 400/460 |
31 Dec 2011 | 31 Dec 2012 | |
| BorderWare SteelGate 560 |
31 Dec 2011 | 31 Dec 2012 | |
| BorderWare SteelGate 800/860 |
31 Dec 2011 | 31 Dec 2012 |
Signature Services
WatchGuard is committed to providing signature updates for a software release for 12 months after the release of a newer version of software. Migration paths are listed below for appliances that are not yet EOL where a signature update is no longer provided.
| Signature and Software Version | End of Life | Migration Path |
|---|---|---|
| Gateway AntiVirus – non-EOS XTM appliances, Firebox M/T Series Version 11.5.x - 11.12.x |
15 Apr 2018 | Upgrade to Fireware 12.0 or higher |
| WebBlocker Server w/ Surfcontrol |
30 Nov 2018 | Upgrade to WebBlocker Server Available for Firebox M/T Series, FireboxV |
End-of-Life Policy Guidelines
- WatchGuard will provide End-of-Sale announcements directly to partners per agreements.
- The End-of-Life date will generally occur up to five (5) years after the End-of-Sale date. WatchGuard may announce End of Life for legacy appliances that have been replaced by a newer generation before officially announcing End-of-Sale.
- Prior to the End-of-Life date, WatchGuard may provide at its unilateral discretion, maintenance releases, patches, and/or hot fixes.
- Although 1-year contract renewal SKUs for Support and security services will remain available in the final year, services will not extend beyond the End-of-Life (EOL) date. Co-terminated service periods will not be available in the final year prior to the EOL.
- Renewable security subscriptions will generally be available for purchase from reseller partners until one (1) year prior to the End-of-Life date. However, WatchGuard reserves the right to change security subscriptions (replacing a subscription service with a different, equivalent, service) at any time during the End-of-Sale to End-of-Life period.
- New subscription services may not always be compatible with WatchGuard products in their End-of-Life period or past End of Life.
- The Return Materials Authorization (RMA) process will continue until the End-of-Life date if the product is covered by a Hardware Warranty.
For a full list of EOL process milestones and communication commitments please refer to WatchGuard's Official EOL Policy document. For questions or feedback regarding the WatchGuard End-of-Life Policy and product migration, please contact us.
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