Add a Device to WatchGuard Cloud

To enable WatchGuard Cloud on a Firebox, you add the Firebox to your WatchGuard Cloud account. For information about licensing, see About Firebox WatchGuard Cloud Licenses.

Before You Begin

Before you add a Firebox to WatchGuard Cloud, make sure that:

  • You have activated the Firebox in your WatchGuard Portal account
  • The Firebox has a current Total Security or Basic Security Suite subscription
  • The Firebox has the latest feature key synchronized
  • You have administrative access to the Firebox

Fireboxes activated by a Service Provider appear in the Service Provider inventory in WatchGuard Cloud. Before you can add a Firebox or FireCluster to WatchGuard Cloud you must allocate the device to the Subscriber account. For more information, see Firebox Allocation.

To enable WatchGuard Cloud on the Firebox you might need to copy and paste a Verification Code from your WatchGuard Cloud account to the Firebox configuration. The Verification Code is unique to each Firebox and expires after 30 days.

If your Firebox has a TPM (Trusted Platform Module) chip, and runs Fireware v12.5.3 or higher, the Firebox uses TPM to register with WatchGuard Cloud. You do not have to paste the verification code in the Firebox configuration.

Firebox T10, T30, T50, T70, M200, M300, M400, M500, M440, M4600, and M5600 models do not have a TPM chip.

To add a FireCluster, you must copy and paste the Verification Code, regardless of the Firebox model or the version of Fireware the Firebox was manufactured with. The Verification Code is required for the FireCluster to register with WatchGuard Cloud. For more information about how to add a FireCluster, see Add a FireCluster to WatchGuard Cloud.

Add a Device

To add a Firebox to WatchGuard Cloud:

  1. Log in to your WatchGuard Cloud Subscriber account.
  2. Select Manage > Devices or Configure > Devices.
  3. Click Add Device.
    A list of activated Fireboxes opens.

Screen shot of the Add Device list

To add a FireCluster to WatchGuard Cloud, select Add FireCluster. For more information, see Add a FireCluster to WatchGuard Cloud.

  1. Click the Name of the Firebox you want to add or click . Tip!
    A confirmation dialog box opens.
  2. Click Add Device.
    The Configure Device page opens.

When you add a Firebox manufactured with Fireware v12.3.1 or higher to WatchGuard Cloud, you can choose the option Setup with RapidDeploy. For more information, see RapidDeploy from WatchGuard Cloud.

Screen shot of the Configure Device step in the Add Device wizard

  1. To copy the Verification Code, click Copy Code.
  2. Open the Firebox configuration in Policy Manager or Fireware Web UI and paste the Verification Code to enable WatchGuard Cloud on the Firebox, if required. For more information, see Enable WatchGuard Cloud on the Firebox.
  3. Click Done.
    The Firebox is added to the list of devices in WatchGuard Cloud.

Enable WatchGuard Cloud on the Firebox

After you add your Firebox to WatchGuard Cloud, enable WatchGuard Cloud on the Firebox.

If your Firebox has a TPM (Trusted Platform Module) chip, and runs Fireware v12.5.3 or higher, the Firebox uses TPM to register with WatchGuard Cloud. You do not have to paste the verification code in the Firebox configuration.

Firebox T10, T30, T50, T70, M200, M300, M400, M500, M440, M4600, and M5600 models do not have a TPM chip.

For a Firebox or FireCluster to connect to WatchGuard Cloud, you must open the Firebox configuration in Policy Manager or Fireware Web UI and enable WatchGuard Cloud.

Verify the Connection Status

After you enable a device in WatchGuard Cloud, verify the connection status in WatchGuard Cloud or on the Firebox. For more information, see:

For information about how to troubleshoot registration and connection errors, see Troubleshoot Firebox Connections to WatchGuard Cloud.

See Also

About WatchGuard Cloud