Requirements for the Discovery of Computers and Remote Installation

Applies To: WatchGuard EPDR, WatchGuard EDR, WatchGuard EPP

WatchGuard Endpoint Security solutions incorporate tools to locate unprotected workstations and servers, and initiate a remote unattended installation from the web UI. Remote installation is only compatible with Windows platforms.

To use discovery and remote installation, make sure these requirements are met:

  • UDP port 21226 and 137 must be open in the firewall for the system process.
  • TCP port 445 must be open in the firewall for the system process.
  • NetBIOS over TCP/IP and DNS resolution must be enabled in the network.
  • Administrative shares required in destination computers (Admin$).
  • UAC remote restrictions must be disabled.
  • Domain administrator (DOMAIN\administrator) or local built-in administrator (MACHINENAME\Administrator) credentials are required.
  • Remote administration in the destination computer must be enabled. Go to Control Panel > System and Security > System > Remote settings and make sure the option to allow remote connections is enabled.
  • Turn on network discovery and file and printer sharing. Go to Control Panel > Network and Internet > Network and Sharing Center > Change advanced sharing settings and select Turn on network discovery and Turn on file and printer sharing.

Other considerations:

  • Only broadcast domain (subnet) machines will be discovered.
  • Discovery through various VLANs might generate erroneous information because of the presence of intermediate routers. We recommend you have a discovery computer for each VLAN that uses this feature.
  • Windows Home versions do not have administrative shares enabled by default.