Network Security

Greetings, WatchGuard Partners!

We would like to inform you that before you can manage accounts and licenses for Threat Detection and Response (TDR), you are required to perform a one-time migration procedure. During this migration, you manually link an existing WatchGuard Cloud Tier-2 account to an existing TDR Managed child account. During these first few weeks of releasing TDR 6.0.0, we have had reports of usability issues in the migration process, which we have greatly improved with the 6.0.1 and 6.0.2 releases that are now available. When you first browse to the Migrate TDR page, you...

We are excited to announce the release of Firebox Policy Management in WatchGuard Cloud. Our goal with WatchGuard Cloud has always been to build a powerful, cloud-hosted security platform that directly supports the way MSPs do business, and our latest release takes WatchGuard Firebox management to a new level. Now WatchGuard Cloud consolidates the management of network security, multi-factor authentication, and threat intelligence to an easy-to-learn Cloud platform.

Designed for operational efficiency, policy creation and VPN deployment are a breeze with WatchGuard Cloud. Create policy...

Important spamBlocker Update
In June 2020, WatchGuard released a new version of Fireware that provided an updated spamBlocker engine which uses Cloudmark technology to replace the old Cyren engine. Response has been very positive and many customers and partners report significantly improved detection rates and fewer false positives after they upgraded to Fireware v12.5.4 or higher. We are now announcing that the old Cyren engine will be retired later this year. 

Does this notice apply to me? 
This notice only applies to customers that use spamBlocker. If you do not use the spamBlocker...

We have listened to you and unification has arrived! The Threat Detection and Response (TDR) UI is now integrated into WatchGuard Cloud with the release of TDR 6.0.0. We have moved and mapped all Operator, Account, and License management into WatchGuard Cloud, while providing the familiar TDR UI directly in WatchGuard Cloud. Here are some features to look for:

• Account Management - TDR will now use the accounts you create and manage from WatchGuard Cloud. You will no longer have to maintain two different account trees between WatchGuard Cloud and TDR.
• Inventory Management – You can assign...

We are excited to announce the availability of two new Firebox M Series appliances—M4800 and M5800, delivering top-of-the-line performance and serious security in a flexible, modular platform. With firewall throughput of up to 87 Gbps and UTM throughput up to 11.3 Gbps, the Firebox® M4800 and M5800 are our fastest Firebox appliances ever. This level of performance paired with powerful security, flexible high-port density, and affordability makes these the ideal solutions for distributed, hub-and-spoke type deployment scenarios.

Key Features:

• Throughput: With firewall throughput of up to...

BLUF: TDR Outage – 30 minutes
EU – 30 November 2020 at 5PM PST
NA – 1 December 2020 at 11PM PST   

We have listened to your feedback and we are excited to announce that with the release of TDR 6.0.0, WatchGuard will deploy a TDR UI integrated into WatchGuard Cloud. To prepare for this, WatchGuard must deploy new TDR infrastructure before the TDR 6.0.0 release that is scheduled for late December or early January.

During the outage, all Host Sensors will show as disconnected from ThreatSync and the TDR UI will be unavailable. Host Ransomware Prevention and its built-in ransomware hash...

WatchGuard published several Fireware releases over the last few weeks. Fireware 12.6.2 Update 3 is now available in the Software Downloads Center. This is an update release to v12.6.2, and includes both bug fixes and updates to some key components. This is the first v12.6.x release for the Firebox M series and it is maintenance update for the new Firebox T series (T20, T40, T80) appliances. The Release Notes include a comprehensive list of resolved issues and enhancements, and the What's New presentation provides a detailed description of new enhancements. 

Key elements of this release:

...

WatchGuard Cloud now features enhanced account management capabilities specifically designed to make the job of managing subscriber accounts and devices easier for managed service providers (MSPs).

The updated Service Provider interface allows MSPs to view and manage all of their Subscriber and Service Provider accounts from one page. This new interface saves time for Service Providers as they no longer have to pivot into the subscriber view of their managed accounts to make changes.

WatchGuard's new Service Provider interface is now aligned with the Subscriber interface and includes a...

We are excited to announce that Threat Detection and Response has a new feature to try – user-based ThreatSync services.

Have you ever stared at your ThreatSync dashboard and wondered who continues to download and run that malicious file? You might find the file in the home directory of the user, but we all know that is not always the case. Now, you can take out the guesswork with user-based ThreatSync services!

User-Based ThreatSync Services

In TDR 5.9.0, new user pages display user information attributed to each file or process detected by the Host Sensor.

This feature includes...

We are pleased to announce the release of the new Executive Summary Report feature in WatchGuard Cloud. The Executive Summary Report provides complete visibility into network traffic and security events, and helps boost efficiency, productivity, and profitability.

The three-page summary report provides the business intelligence that you need to support key goals:

• Ensure productive use of corporate assets and time throughout the organization.
• Audit compliance against acceptable usage policies for Internet usage.
• Monitor protection against spyware, malware, and viruses.

WatchGuard...