Your Team. Our Experts. One Powerful MDR Service.
WatchGuard MDR delivers precise, powerful protection without adding to your workload. Get full-stack coverage across WatchGuard endpoint, firewall, identity, and network products ‒ plus key third-party cloud services ‒ all managed through one unified platform. Our 24/7 SOC combines AI-driven automation with real human expertise, cutting through the noise to stop threats faster. No endless alerts, no wasted time – just real security outcomes that fit seamlessly into your business.
< 1 False Positive
per month
Average 6 Alerts
per month
6 Minutes
mean time to first response
10 Milliseconds
to auto-block threats
Filter Noise, Find Real Threats
Our 24/7 SOC doesn’t flood you with alerts – it filters out the noise so you only see what matters. AI automation and expert analysts work together to detect and stop threats before they escalate, often in under six minutes.
Respond Faster, Avoid Downtime
Automated actions stop threats in minutes, not hours. Our combination of AI, machine learning, and expert oversight means fewer manual tasks, less downtime, and more time for your business.
Extend Your Team with Our Experts
Our SOC and threat hunters act as an extension of your team. Partners get access to a Technical Account Manager (TAM) for threat insights, security reviews, and help understanding how attacks affect their customers.
Calculate Your MDR ROI
Quickly see how Managed Detection and Response can reduce costs and drive recurring revenue. Input your endpoint count, analyst costs, and target pricing to discover your potential savings and margin.
Enhance Your Managed Service Offerings
Contact us to take the next steps and put the power of WatchGuard MDR to work for you.
Provide Total Coverage: Endpoint, Network, Identity, Cloud
WatchGuard Total MDR delivers centralized detection and response across your entire WatchGuard environment, including EDR/EPDR/AEPDR, Firebox firewalls, AuthPoint identity security, and Network Detection and Response (NDR), all managed in a single platform. It also extends protection into third-party cloud platforms like Microsoft 365, Azure, AWS CloudTrail, and Google Workspace.
Focused Protection for Microsoft Defender Environments
WatchGuard Core MDR for Microsoft is our same MDR service but specifically for Microsoft Defender environments. It’s the ideal solution for organizations using Microsoft Defender that want expert-backed protection, high-fidelity alerts, and faster threat mitigation without a full-stack commitment or adding new tools.
See Everything, Act Fast
No more digging through complex tools. The WatchGuard MDR portal gives you unified visibility into all protected environments, from endpoint to cloud, making it easy to monitor, manage, and respond. Root cause analysis, grouped investigations, and monthly reports make it simple to show value and build trust with customers.
MDR Service Comparisons
Not every environment is the same. Some customers already use Microsoft Defender, while others want full-stack WatchGuard protection. WatchGuard MDR lets you match the right level of protection to each customer.
| Core MDR | Core MDR for MS | Total MDR | |
|---|---|---|---|
| 24/7 SOC Monitoring | ✓ | ✓ | ✓ |
| AI/ML-Based Threat Detection | ✓ | ✓ | ✓ |
| Automated Threat Response/Real-Time Alerting | ✓ | ✓ | ✓ |
| Root Cause Analysis | ✓ | ✓ | ✓ |
| Threat Hunters | ✓ | ✓ | ✓ |
| Incident Response | ✓ | ||
| Defense Portal | ✓ | ✓ | ✓ |
| Partner Access to Technical Account Manager | ✓ | ✓ | ✓ |
| Endpoint Protection Integration | WatchGuard EDR/EPDR/AEPDR | Microsoft Defender | WatchGuard EDR/EPDR/AEPDR |
| ThreatSync+ XDR | ✓ | ||
| Network Integration | WatchGuard Firebox, Firebox Cloud, ThreatSync+ NDR | ||
| Identity Integration | WatchGuard AuthPoint | ||
| Google Workspace | ✓ | ||
| Microsoft 365 | ✓ | ✓ | ✓ |
| AWS CloudTrail Coverage | ✓ |
See How MDR Works – From Alert to Action
Take a self-guided tour of our 24/7 Managed Detection and Response service and see how we detect, respond, and protect in real time.