Product and Support News

Knowledge Base Digest - January 2020

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Each month we publish numerous new articles and known issues to the WatchGuard Knowledge Base. Here is the new content published in January: Articles macOS High Sierra requires kernel extension for Mobile VPN with IPSec client Troubleshoot Signature Delivery Known Issues Mobile VPN with SSL on macOS...

Wi-Fi Cloud Analyze and Engage Update

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Hello WatchGuard Wi-Fi Cloud Users, WatchGuard Wi-Fi Cloud Launchpad services will be updated starting on Monday, February 3, 2020 for required maintenance. When: Analyze EMEA region: Monday, February 3, 2020 (12:00AM – 6:00AM GMT) AMER region: Monday, February 3, 2020 (12:00AM – 6:00AM PST) APAC...

We Read Your Feedback: Basic Wi-Fi Package Update

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Thank you everyone who spent the extra time out of their busy schedules to provide their feedback on our Basic Wi-Fi package changes that occurred in 2019. Your effort, input, and passionate statements are very valuable and truly help the Wi-Fi team at WatchGuard weigh our decisions. So please, keep...

AuthPoint Beta program is more active than ever!

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New features and functionalities are being revealed with our AuthPoint Beta Program. Check out some of those: AuthPoint Authentication APIs Beta ended and is now publicly available, and for no additional cost in your AuthPoint license! See how easy it is to integrate AuthPoint’s MFA technology with...

Dimension 2.1.2 Update 3 now available

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We are pleased to announce the availability of WatchGuard Dimension 2.1.2 Update 3. This maintenance release is now available from the Software Download Center, together with release notes and update instructions. WatchGuard Dimension 2.1.2 Update 3 provides the following fixes: General Dimension...

Wi-Fi Cloud Launchpad Maintenance

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Hello WatchGuard Wi-Fi Cloud Users, WatchGuard Wi-Fi Cloud Launchpad services will be updated starting on Friday, January 10, 2020 for required maintenance. When: All regions: Friday, January 10, 2020 (12:00AM – 04:00AM PST) Maintenance Window: 4 Hours Duration: 2 Hours User Impact: Wi-Fi Cloud...

Knowledge Base Digest - December 2019

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Each month we publish numerous new articles and known issues to the WatchGuard Knowledge Base. Here is the new content published in December: Articles Firebox diagnostic log messages not visible in WatchGuard Cloud WatchGuard support must confirm that callers are authorized before providing support...

Now Available: Fireware 12.5.2 Update 1

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WatchGuard has posted Fireware 12.5.2 Update 1 in the Software Download Center. This update introduces several key bug fixes, as well as initial support for management of Firebox system tasks directly from WatchGuard Cloud. Full details are provided in the Release Notes, which are available here...

Knowledge Base Digest - November 2019

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Each month we publish numerous new articles and known issues to the WatchGuard Knowledge Base. Here is the new content published in November: Articles Migrate from Datablink Management Server to AuthPoint Resolved TDR False Positive for GoogleUpdateSetup.exe Known Issues Firebox Cloud does not...

Participate in the AuthPoint Authentication API Beta Test!

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We are excited to announce that the AuthPoint Authentication API is now available to beta test! The Authentication API is a new service that you can use to add the protection of AuthPoint multi-factor authentication (MFA) directly into your custom applications, using RESTful API calls. Would you...

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WatchGuard Beta Program

As a WatchGuard partner or customer with an active account, you can join our software beta program to experience our products in the early stages, and give your feedback to influence the course of development.

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End of Life Policy

WatchGuard will periodically announce End-of-Sale and End-of-Life life cycle milestone information along with migration recommendations for our valued customers.

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Product Certifications

WatchGuard security solutions are well-designed, easily deployed, and rigorously tested. We regularly submit our products for third-party evaluation to ensure we meet all industry standards.

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