Product and Support News

Sep
03

Wi-Fi Cloud Maintenance Update - WatchGuard Wi-Fi Cloud Analyze and Engage

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Hello WatchGuard Wi-Fi Cloud Users,

WatchGuard Wi-Fi Cloud Analyze and Engage will be updated starting on Friday, September 6, 2019.

When:

Analyze

  • APAC region: Friday, September 6, 2019 (12:00AM – 6:00AM HKT)
  • EMEA region: Friday, September 6, 2019 (12:00AM – 6:00AM GMT) 
  • AMER region: Friday, September 6, 2019 (12:00AM – 6:00AM PDT)

Engage

  • All regions: Friday, September 6, 2019 (12:00AM – 6:00AM PDT)

Maintenance Window: 6 Hours

Duration: 6 Hours

Impact: 

  • Analyze and Engage services will be unavailable during the maintenance activity.
  • Captive portal splash pages will be unavailable for up to 15 minutes during the upgrade. Guest Wi-Fi users who have already authenticated to captive portals can continue to access guest Wi-Fi, but new guest Wi-Fi users will be unable to authenticate to the captive portal during this short time frame.
  • Access Points will continue to function and provide connectivity and security.

Enhancements and Resolved Issues:

  • Security fixes to address TCP SACK vulnerabilities.
  • Updated API for LinkedIn plug-in.

If you have any questions regarding the update, please visit the Support Center. To learn more about Secure, Cloud-Managed Wi-Fi from WatchGuard, visit www.watchguard.com/wifi.

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