Access Point Guest Analytics Report

Applies To: WatchGuard Cloud-managed Access Points (AP130, AP330, AP332CR, AP430CR, AP432)

The Guest Analytics report shows details about the guest users that connect to a guest Wi-Fi network, including any web form data from a captive portal.

A web form enables you to collect information about the user, such as a name, email address, phone number, or a custom field, before you allow access through a captive portal. For more information, go to Configure a Captive Portal.

To view the Guest Analytics report, your access points require a WatchGuard USP Wi-Fi Management license.

To view the Guest Analytics report, in WatchGuard Cloud:

  1. Select Monitor > Devices.
  2. Select a cloud-managed access point or a folder that contains your access points.
  3. From the Devices menu, select Access Points > Guest Analytics.

Screenshot of the Guest Analytics report in WatchGuard Cloud

  • To select the report date range, click .
  • From the SSID drop-down list, select a specific SSID to view, or select All SSIDs.
  • Click to download a CSV version of the report.

For information on how to schedule a report, go to Schedule WatchGuard Cloud Reports.

Guest Analytics Report

The Guest Analytics report includes this data:

  • Client — The host name of the wireless client. If the host name is not available, the MAC address of the wireless client is shown.
  • Time — The date and time the wireless client connected to a guest Wi-Fi network.
  • MAC Address — The MAC address of the wireless client.
  • IP Address — The IP address of the wireless client.
  • Field 1 — Web form information for field 1, such as the user's name, email address, phone number, date, or other custom field.
  • Field 2 — Web form information for field 2, such as the user's name, email address, phone number, date, or other custom field.
  • Field 3 — Web form information for field 3, such as the user's name, email address, phone number, date, or other custom field.

If a user does not enter data for an optional field, the report still shows the column for that field with no data.

Related Topics

Access Point Connection Issues Report

Access Point Network Usage Report

Access Point Performance Issues Report

Access Point Top Clients Report

Access Point Airspace Monitoring Report