Product and Support News

Wi-Fi Cloud Maintenance

Hello WatchGuard Wi-Fi Cloud Users,

We are planning a brief maintenance on Sunday, July 30, 2017 between 1:00AM and 6:00AM Pacific Time to deploy improvements to the Wi-Fi Cloud.

During the maintenance window, the Wi-Fi Cloud services will be down for maintenance (approximately 2 hours) including Manage, Go, Engage, and Analyze modules. Your access points will continue to pass client traffic and will not be interrupted. 

Enhancements are:

  • Role-Based Control
    Use role profiles to enforce restrictions (VLAN assignments, Bandwidth controls, Firewall rules, redirection URLs) on users/clients.
  • Google Integration and Device Authentication
    Integrate with Google for user authentication, device authorization, and role profile assignment.
  • RADIUS MAC Authentication
    Use RADIUS for client authorization and role profile assignment.
  • Unified Client Steering
    Enhancements to band steering, roaming support, and load balancing to optimize client load and band utilization across APs.
  • Application Firewall
    Create rules to allow or block specific applications on an SSID.
  • MAC Address Blacklist / Whitelist
    Create a list of whitelist/blacklist MAC addresses for an SSID.
  • Enhanced Auto Channel Selection
    Minimize interference from other APs and from non-Wi-Fi sources to optimize your wireless radio environment.
  • Improved Smart Device detection
    Improved detection of smart devices and operating systems of clients.
  • Automatic VLAN Monitoring
    Automatically monitor VLANs added by an SSID or your own user-configured VLANs.
  • Broadcast / Multicast Control
    Block broadcast/multicast packets on your wireless network and create exemptions for specific applications (Video, Bonjour, etc.)
  • IGMP Snooping
    Optimize multicast video streaming traffic.
  • Engage / Analyze Enhancements
    Marketing opt-in and opt-out options for portal plug-in settings. Track Twitter Follows and Facebook Likes from your portal.

If you have any questions regarding the update, please visit


WatchGuard Wi-Fi Cloud Team

Filed under: Wi-Fi