Product and Support News

Migration action for TDR Integration into WatchGuard Cloud

Greetings, WatchGuard Partners!

We would like to inform you that before you can manage accounts and licenses for Threat Detection and Response (TDR), you are required to perform a one-time migration procedure. During this migration, you manually link an existing WatchGuard Cloud Tier-2 account to an existing TDR Managed child account. During these first few weeks of releasing TDR 6.0.0, we have had reports of usability issues in the migration process, which we have greatly improved with the 6.0.1 and 6.0.2 releases that are now available. When you first browse to the Migrate TDR page, you are presented with a wizard which will guide you through the migration process. While we suggest leveraging the wizard to complete the migration, you can also follow the steps in this article to consolidate your accounts. We highly recommend completing this migration as soon as possible in order to take advantage of all of the improvements planned to both WatchGuard Cloud and ThreatSync throughout 2021!

Thank you,

WatchGuard Product Team