Product and Support News - Support Alerts

Knowledge Base Digest - July 2022

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Each month we publish numerous new articles and known issues to the WatchGuard Knowledge Base. Here is the new content published in June and July (note that previously published June Knowledge Base digest was incomplete): Articles Why do I see a "failed to connect B channel" Firebox log message? How...

Knowledge Base Digest - June 2022

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Each month we publish numerous new articles and known issues to the WatchGuard Knowledge Base. Here is the new content published in June: Articles Configure a BOVPN virtual interface in Fireware v11.11.x that uses GRE for dynamic routing to a Cisco endpoint Geoblocking can block connections to...

Knowledge Base Digest - May 2022

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Each month we publish numerous new articles and known issues to the WatchGuard Knowledge Base. Here is the new content published in May: Articles Supervised iOS Devices: Back up and Restore without Losing Data Video or voice calls disconnected while on wireless network Known Issues AuthPoint Logon...

Knowledge Base Digest - April 2022

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Each month we publish numerous new articles and known issues to the WatchGuard Knowledge Base. Here is the new content published in April: Known Issues 10G SFP+ interfaces (eth8/eth9) on Firebox M590/M690 do not respond to traffic After upgrade to Fireware 12.8, IKEv2 BOVPNs that use VPN failover...

Knowledge Base Digest - March 2022

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Articles Cyclops Blink: Information for devices that run in FIPS mode Cyclops Blink: Firebox models supported by Fireware v12.7.2 U2, v12.5.9 U2, or v12.1.3 U8 Cyclops Blink FAQs This article is available in Deutsch, English, Español, Français, Italiano, 日本語, and Português. Cyclops Blink: Remediate...

Knowledge Base Digest - February 2022

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Each month we publish numerous new articles and known issues to the WatchGuard Knowledge Base. Here is the new content published in February and early March: Articles Wireless client MAC address randomization and reporting in Wi-Fi in WatchGuard Cloud Support automated phone system partner...

New Version of MSSP Command Now Available in Partner Portal

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We have redesigned the MSSP Command application to provide a more responsive experience. The new user interface focuses on better analytics and reporting features to simplify the usage of points as well as how the costs can be billed to customers. What’s New in the MSSP Command: The updated...

Knowledge Base Digest - January 2022

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Each month we publish numerous new articles and known issues to the WatchGuard Knowledge Base. Here is the new content published in January: Articles AuthPoint Gateway continuously loses connection to WatchGuard Cloud Change the Admin and Status passwords on a Firebox Connect to a Wi-Fi in...