Support Alerts
Knowledge Base Digest - May 2021
Each month we publish numerous new articles and known issues to the WatchGuard Knowledge Base. Here is the new content published in May: Articles Apple iOS clients show security warning when they connect to WPA/WPA2 mixed encryption networks AuthPoint does not sync users from Active Directory Best...
Knowledge Base Digest - April 2021
Each month we publish numerous new articles and known issues to the WatchGuard Knowledge Base. Here is the new content published in April: Articles Report a Potential Security Issue Firebox Remote Management Best Practices T40 and T40-W models might have an internal LED light that is visible through...
Updates to WatchGuard Technical Support Case Processing
WatchGuard’s Support and Service team is continually looking for ways to improve how we provide support to our customers. We are pleased to announce several enhancements to our support case experience, starting on 11 May. Panda corporate products cases now routed into WatchGuard systems As part of...
Knowledge Base Digest - March 2021
Each month we publish numerous new articles and known issues to the WatchGuard Knowledge Base. Here is the new content published in March.
Knowledge Base Digest - February 2021
Each month we publish numerous new articles and known issues to the WatchGuard Knowledge Base. Here is the new content published in February: Articles Comcast SecurityEdge may prevent DNSWatch from monitoring or controlling DNS requests Enable logging for subscription service dashboards Firebox and...
Migration action for TDR Integration into WatchGuard Cloud
Migration action for TDR Integration into WatchGuard Cloud
Knowledge Base Digest - December 2020
Knowledge Base Digest - November 2020
Each month we publish numerous new articles and known issues to the WatchGuard Knowledge Base. Here is the new content published in November: Articles Firebox Cloud supports accelerated networking in Azure Known Issues IKEv2 profile import fails on macOS Big Sur 11.0.1 DHCPv6 server restarts...
TDR Outage in EU
On 1 December 2020, the TDR EU AWS environment suffered from an intermittent outage which resulted in some Host Sensors being unable to contact ThreatSync. This seems to be linked to the deployment of new TDR infrastructure on the night of 30 November 2020. Despite Engineering's extensive efforts...