Partner Success Story - TribeTech

Implementing the Modern MSSP Approach with WatchGuard

Challenge

The founders of TribeTech have over 25 years’ experience in the industry so creating TribeTech in 2018 was a natural fit. They have seen the cyber security industry grow and evolve over time, particularly in the managed security service provider (MSSP) space. TribeTech focuses on taking the latest technology and bringing it to small and mid-sized businesses. Currently, TribeTech manages 10 businesses, providing them with network management and technical support 24/7.

When working with their customers, TribeTech found that their customers are looking for stable fees for their service every month. To the same degree, TribeTech is also expecting the same monthly stable fees from their security partner. “Our company approach is what I like to call the modern managed security service provider’s (MSSP) view of the world – where we can purchase products and services on a monthly basis and aren’t tied down to a license renewal. WatchGuard allows us to do exactly that. Plus, we have recurring revenue for security, which works well for us and our customers,” mentioned Scott Atkinson, CEO, TribeTech.

Solution

As part of their larger managed IT solution, TribeTech chose WatchGuard as it covered multiple security aspects of their service including advanced multi-layered security firewalls (Firebox appliances), secure Wi-Fi access and multi-factor authentication (AuthPoint). As an added bonus, advanced security services and appliances can easily be added or adjusted for their customers. Scott explains: “Just about everything we do uses Total Security Suite to ensure our customers are protected on multiple fronts.”

As an MSSP, the WatchGuardONE partner program allows TribeTech to purchase the equipment and services with points, without incurring large costs upfront. The WatchGuardONE program gives TribeTech the ability to be flexible with customers when needed in situations that require short term solutions or solutions that can scale easily without incurring large expenses.

Results

As part of their larger managed IT solution, TribeTech chose WatchGuard as it covered multiple security aspects of their service including advanced multi-layered security firewalls (Firebox appliances), secure Wi-Fi access and multi-factor authentication (AuthPoint). As an added bonus, advanced security services and appliances can easily be added or adjusted for their customers. Scott explains: “Just about everything we do uses Total Security Suite to ensure our customers are protected on multiple fronts.”

As an MSSP, the WatchGuardONE partner program allows TribeTech to purchase the equipment and services with points, without incurring large costs upfront. The WatchGuardONE program gives TribeTech the ability to be flexible with customers when needed in situations that require short term solutions or solutions that can scale easily without incurring large expenses.

Resources

 

WatchGuard makes it very simple for us to deploy security solutions for our customer. We don’t have to deal with managing multiple vendors or products. Everything is all integrated together and the Cloud makes it easy to manage.

Scott Atkinson, CEO, TribeTech

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About WatchGuard

WatchGuard has deployed nearly a million integrated, multi-function threat management appliances worldwide. Our signature red boxes are architected to be the industry's smartest, fastest, and meanest security devices with every scanning engine running at full throttle. Why buy WatchGuard? Find out here.

 

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