WatchGuard Blog

Ticketmaster Incident: How to protect your company's Cloud

Cloud systems were created to maintain information on a comprehensive, accessible, and flexible platform. Although this system is still preferred by many companies, especially multinationals, to facilitate access to information between different teams within organizations, irresponsible use of the Cloud can create serious problems for corporate cybersecurity.

Ticketmaster is a recent case in point. The specialized ticketing company announced that it had been the victim of a cyberattack during which the ShinyHunters cybercriminal group gained access to the information of 560 million users. While details are still being investigated, the alarm was raised when unauthorized activity was detected in a provider's Cloud databases.

This is just one example of how inefficient use or maintenance of the Cloud can lead to security breaches that provide a gateway for malicious threat actors, compromising the security of thousands of pieces of data. So, companies need an effective protection system to take advantage of the Cloud's full potential and prevent sensitive information from being breached.

How to prevent security breaches in the Cloud?

While the Cloud is essential for many companies, and its implementation delivers a range of benefits to the organization and its teams, the platform can also be a serious vulnerability if it is not properly maintained, protected, and used. Here are some tips that can help elevate Cloud security:

  • Encourage good practices among users: 

    Promoting good cyber hygiene and best practices can considerably reduce Cloud vulnerabilities. Organizing training or encouraging proper password control and management, as well as being alert to potential phishing and other threats that target users, are just some of the solutions to prevent attacks, not only on the Cloud but also on the system as a whole. 

  • Keep software updated: 

    Outdated software is prone to cybersecurity gaps that can lead to a Cloud incident. Therefore, staying on top of the latest updates and features that keep your software up to date is a simple but very effective way to safeguard the cybersecurity of your Cloud tools. 

  • Implement a firewall in the Cloud: 

    Specific and specialized solutions are needed to increase protection in the Cloud. The best option is a firewall in the Cloud. Although primarily known for protecting physical network environments, firewalls can also protect servers in the Cloud, as is the case with Watchguard’s Firebox Cloud. This solution allows network administrators to extend the security perimeter to servers in the Cloud, furnishing full Cloud visibility. This enables faster decision-making, making security management easier.

In short, today’s companies that do not use the Cloud are few and far between. Those who do must be aware of the risk of not implementing a security protocol that addresses Cloud protection. With an effective cybersecurity system that covers this scenario, organizations can elevate sensitive data protection, thereby preventing a cyberattack that compromises not only the security of internal and customer data but also their reputation and the future of the business. 

If you would like to learn more about how to elevate Cloud protection, check out the following posts on our blog:

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