Product and Support News

Dimension 2.1.2 Update 3 now available

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We are pleased to announce the availability of WatchGuard Dimension 2.1.2 Update 3. This maintenance release is now available from the Software Download Center, together with release notes and update instructions. WatchGuard Dimension 2.1.2 Update 3 provides the following fixes: General Dimension...

Wi-Fi Cloud Launchpad Maintenance

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Hello WatchGuard Wi-Fi Cloud Users, WatchGuard Wi-Fi Cloud Launchpad services will be updated starting on Friday, January 10, 2020 for required maintenance. When: All regions: Friday, January 10, 2020 (12:00AM – 04:00AM PST) Maintenance Window: 4 Hours Duration: 2 Hours User Impact: Wi-Fi Cloud...

Knowledge Base Digest - December 2019

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Each month we publish numerous new articles and known issues to the WatchGuard Knowledge Base. Here is the new content published in December: Articles Firebox diagnostic log messages not visible in WatchGuard Cloud WatchGuard support must confirm that callers are authorized before providing support...

Now Available: Fireware 12.5.2 Update 1

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WatchGuard has posted Fireware 12.5.2 Update 1 in the Software Download Center. This update introduces several key bug fixes, as well as initial support for management of Firebox system tasks directly from WatchGuard Cloud. Full details are provided in the Release Notes, which are available here...

Knowledge Base Digest - November 2019

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Each month we publish numerous new articles and known issues to the WatchGuard Knowledge Base. Here is the new content published in November: Articles Migrate from Datablink Management Server to AuthPoint Resolved TDR False Positive for GoogleUpdateSetup.exe Known Issues Firebox Cloud does not...

Participate in the AuthPoint Authentication API Beta Test!

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We are excited to announce that the AuthPoint Authentication API is now available to beta test! The Authentication API is a new service that you can use to add the protection of AuthPoint multi-factor authentication (MFA) directly into your custom applications, using RESTful API calls. Would you...

General Availability of Threat Detection and Response 5.8 Features

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We are excited to announce that Threat Detection and Response (TDR) has some new capabilities! By popular demand, WatchGuard has made pre-configured Antivirus Exclusions a reality! Gone are the days of copying and pasting directory paths one by one into the Exclusions page. These predefined...

Wi-Fi Cloud 8.8.1 Production Release

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Hello WatchGuard Wi-Fi Cloud Users, WatchGuard Wi-Fi Cloud will be updated to version 8.8.1 starting on Friday, November 22, 2019. Enhanced role-based access control for RADIUS MAC authentication Support for the new AP225W wall-plate access point (coming soon) Uniform LED patterns for all 802.11ac...

DNSWatch and DNSWatchGO Feature Updates

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Hello everyone and happy November! We wanted to get a couple of updates out to you around DNSWatch and DNSWatchGO. Having launched on October 1, 2019, we have been hard at work to add new functionality and continue to drive these products based on the feedback we receive from you all. Here are...

Fireware Maintenance Update - 12.5.1 Update 1

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Fireware 12.5.1 Update 1 WatchGuard has posted Fireware 12.5.1 Update 1 at the Software Download Center. There is no corresponding update to WSM. This maintenance update provides resolution to issues that have been reported by customers. Based on feedback from our partners, we plan to make more bug...

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WatchGuard Beta Program

As a WatchGuard partner or customer with an active account, you can join our software beta program to experience our products in the early stages, and give your feedback to influence the course of development.

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End of Life Policy

WatchGuard will periodically announce End-of-Sale and End-of-Life life cycle milestone information along with migration recommendations for our valued customers.

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Product Certifications

WatchGuard security solutions are well-designed, easily deployed, and rigorously tested. We regularly submit our products for third-party evaluation to ensure we meet all industry standards.

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