Product and Support News

Jun
25

Wi-Fi Cloud Analyze and Engage Update

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Summary

WatchGuard Wi-Fi Cloud Analyze and Engage will be updated starting on Friday, June 26, 2020.
 

When

Analyze

  • EMEA region: Friday, June 26, 2020 (12:00AM – 6:00AM GMT)
  • AMER region: Friday, June 26, 2020 (12:00AM – 6:00AM PDT)
  • APAC region: Saturday, June 27, 2020 (12:00AM – 6:00AM HKT)

Engage

  • All regions: Saturday, June 27, 2020 (12:00AM – 6:00AM PDT)

Maintenance Window
6 hours

Duration
4 hours

User Impact 

  • Analyze and Engage services will be unavailable during the maintenance activity.
  • Captive portal splash pages will be unavailable for up to 15 minutes during the Analyze upgrade. Guest Wi-Fi users who have already authenticated to captive portals can continue to access guest Wi-Fi, but new guest Wi-Fi users will be unable to authenticate to the captive portal during this short time frame.
  • Access Points will continue to function and provide Wi-Fi connectivity and security.

Enhancements and Resolved Issues

  • Floor Map Analytics details now open correctly in Analyze.
  • Engage server maintenance.

If you have any questions regarding the update, please visit the Support Center. To learn more about Secure, Cloud-Managed Wi-Fi from WatchGuard, visit www.watchguard.com/wifi.

 

 

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