See How It Works
WatchGuard Cloud + HaloPSA
See how WatchGuard Cloud streamlines MSP operations with automated ticketing, asset synchronization, and centralized management through HaloPSA.
The WatchGuard Cloud and HaloPSA integration unifies security operations and service delivery by automating ticket creation, syncing device and license data into HaloPSA configurations, and mapping customer accounts across platforms. It reduces manual data entry, eliminates duplicate tickets, and ensures that alerts, asset details, and license entitlements flow directly into HaloPSA so service teams can respond faster, bill accurately, and maintain audit-ready records.
What you’ll see in this demo:
- How WatchGuard Cloud maps customer accounts and syncs Firebox, Wi-Fi, and endpoint data into HaloPSA configurations
- Closed-loop ticketing that creates, updates, and resolves HaloPSA tickets from WatchGuard security events and notifications
- Synchronizing license entitlements and usage across AuthPoint, Endpoint Security, ThreatSync, and managed services for accurate billing
- Deduplicating alerts to reduce ticket noise and keep service queues clean
- Multi-tenant management with role-based access controls designed for MSP environments