Automatic TDR Host Sensor Upgrade to Endpoint Security Process Temporarily Suspended

This new endpoint security version includes a series of capabilities to better protect customer systems and streamline partners' management processes and operations. It's tailored to meet the evolving needs of all clients, ensuring WatchGuard users stay ahead in the dynamic world of cybersecurity. Let's take a closer look at all the new functionalities included in this version:

• Selective Patch Installation: Choose which devices receive patches, customizing security per user needs.
• Patch Testing Groups: Test patches on selected groups before broader deployment, ensuring system compatibility.
• Enhanced Patch Installation Insights: Deeper visibility into the patch installation status and history.
• Web Access Control Against Generative AI: Block URLs related to generative AI. New filter categories: Generative AI – Text & Code, Generative AI – Multimedia, Generative AI – Conversation and Other AI ML Applications.
• Endpoint Security Agent Installation: FireCloud and NDR deployments now include our endpoint security agent installation.
• Improved Visibility and Control: Easily distinguish users with the Patch Management module and quickly identify patch installation errors.

We keep working on adding new features to provide a more comprehensive approach to our customers. Please reach out to the WatchGuard team if you have any questions or want to get started on delivering simplified security solutions.

- The WatchGuard Team -

On November 28, 2023, we advised you to upgrade all TDR Host Sensor installations to EDR Core or another WatchGuard Endpoint Security solution. We at WatchGuard understand the importance of continuous security improvement, and with that in mind, we introduced EDR Core as the successor to TDR Host Sensors. We're excited to announce that the transition to EDR Core is complete, paving the way for the official shutdown of the TDR infrastructure.

What Does This Mean for You?

We understand that transitioning from the familiar to something new can be daunting. However, we've worked diligently to ensure a smooth and seamless migration for all our customers, providing extensive resources to facilitate the transition to EDR Core. 

With the TDR infrastructure shutting down, there is one last task. Within March, you should remove any automated installers you might have, such as helper agents, as part of remote management tools, or as operating system images. 

For Further Information

We appreciate your continued trust in WatchGuard. If you have any questions or concerns about the TDR shutdown or EDR Core, please don't hesitate to contact your WatchGuard sales representative.

We’re pleased to announce the new release of Panda Cloud Systems Management (PCSM), our Remote Monitoring and Management tool. This version comes with significant updates, making it more than just a tool—this release will enhance the user experience, providing more comprehensive and efficient remote monitoring and management capabilities. 

Let's take a closer look at all the new functionalities included in this version:

• Simple-to-use and customizable user interface created from scratch:
  • New, more modern, and more attractive look and feel.
  • More intuitive user experience with customizable dashboards and widgets.
  • Responsive user interface to fit small and large screens.
  • Faster, real-time solution to provide service in the fastest, most efficient way possible.
• Network Discovery brings instant understanding to any network with a network node. Device onboarding is also significantly easier.
• Quick job UI with integrated ComStore makes it much easier to quickly impose best practices on an endpoint.
• Webhooks that integrate the alert system with external tools and customize alert content to receive notifications directly on Microsoft Teams, Slack, Power Automate, or Zapier, among other systems.
• Dashboards now feature powerful widgets, filters, and easy sharing with other users.
• Uninstall unnecessary software from your device's program list.
• Recent and related alerts on devices and alert pages provide important context.
• The related devices card displays the network connection between devices, providing intuitive navigation.
• Unscheduled maintenance mode prevents unwanted alerts from being raised for one, or more, devices for a specified amount of time

We keep working on adding new features to provide a more comprehensive approach to our customers. Please reach out to the WatchGuard team if you have any questions or want to get started on delivering simplified security solutions.

- The WatchGuard Team -