Aether 15.3 & WatchGuard Cloud - New Endpoint Security Release

On November 28, 2023, we advised you to upgrade all TDR Host Sensor installations to EDR Core or another WatchGuard Endpoint Security solution. We at WatchGuard understand the importance of continuous security improvement, and with that in mind, we introduced EDR Core as the successor to TDR Host Sensors. We're excited to announce that the transition to EDR Core is complete, paving the way for the official shutdown of the TDR infrastructure.

What Does This Mean for You?

We understand that transitioning from the familiar to something new can be daunting. However, we've worked diligently to ensure a smooth and seamless migration for all our customers, providing extensive resources to facilitate the transition to EDR Core. 

With the TDR infrastructure shutting down, there is one last task. Within March, you should remove any automated installers you might have, such as helper agents, as part of remote management tools, or as operating system images. 

For Further Information

We appreciate your continued trust in WatchGuard. If you have any questions or concerns about the TDR shutdown or EDR Core, please don't hesitate to contact your WatchGuard sales representative.

We’re pleased to announce the new release of Panda Cloud Systems Management (PCSM), our Remote Monitoring and Management tool. This version comes with significant updates, making it more than just a tool—this release will enhance the user experience, providing more comprehensive and efficient remote monitoring and management capabilities. 

Let's take a closer look at all the new functionalities included in this version:

• Simple-to-use and customizable user interface created from scratch:
  • New, more modern, and more attractive look and feel.
  • More intuitive user experience with customizable dashboards and widgets.
  • Responsive user interface to fit small and large screens.
  • Faster, real-time solution to provide service in the fastest, most efficient way possible.
• Network Discovery brings instant understanding to any network with a network node. Device onboarding is also significantly easier.
• Quick job UI with integrated ComStore makes it much easier to quickly impose best practices on an endpoint.
• Webhooks that integrate the alert system with external tools and customize alert content to receive notifications directly on Microsoft Teams, Slack, Power Automate, or Zapier, among other systems.
• Dashboards now feature powerful widgets, filters, and easy sharing with other users.
• Uninstall unnecessary software from your device's program list.
• Recent and related alerts on devices and alert pages provide important context.
• The related devices card displays the network connection between devices, providing intuitive navigation.
• Unscheduled maintenance mode prevents unwanted alerts from being raised for one, or more, devices for a specified amount of time

We keep working on adding new features to provide a more comprehensive approach to our customers. Please reach out to the WatchGuard team if you have any questions or want to get started on delivering simplified security solutions.

- The WatchGuard Team -

WatchGuard MDR is a 24/7 cybersecurity service managed by an elite team of cybersecurity professionals from WatchGuard SOC and powered by AI. It is purpose-built to make MDR vastly more accessible to managed service providers (MSPs).

The service offers endpoint security monitoring, threat hunting, attack detection, investigation, and optional containment by isolating endpoints, with guided recommendations for remediation and reducing the attack surface. 

Key Features and Benefits

• 24/7 Endpoint Activity Monitoring and Data Collection – to provide real-time and retrospective monitoring using event data captured by WatchGuard EPDR or Advanced EPDR in WatchGuard’s modern SOC.
• 24/7 Proactive Hunting and Detection – to reduce time to detect and mitigate threats using AI, machine learning, and other advanced techniques to identify indicators of attack, while WatchGuard’s MDR threat hunters search for threats lurking in endpoints.
• 24/7 Investigation and Validation – to minimize the impact of potential threats by relying on WatchGuard experts to quickly investigate and accurately validate incidents to determine their nature and severity.
• Immediate Incident Notification – to provide prompt notification with key insights such as affected machines and tactics used when a validated incident occurs so MSPs can take immediate action.
• Options for Mitigation and Guidelines for Remediation - to provide MSPs with the flexibility to choose the best strategy for their business. They can rely on their team with guidance from WatchGuard experts on how to contain the threat, or they can outsource the initial containment through endpoint isolation with customer-specific playbooks developed by WatchGuard MDR experts.
• Weekly Security Health Status Report and Monthly Activity Reporting – to build trust with customers by providing regular reports on their security status, which service providers can customize to engage customers with their MDR service better and provide valuable feedback throughout the process. 

How do I get access to WatchGuard MDR?

if you have any questions or want to get started on delivering the WatchGuard MDR service to your customers, please reach out to your Account Manager at WatchGuard.

- The WatchGuard Team -