Case Study - Morganfield's

Barbecue Restaurant Upgrades Wireless Security Using WatchGuard's Secure Wi-Fi Solutions

Challenge

Morganfield’s, a restaurant chain specializing in comfort food and American-style barbecue, prides itself on combining two of life’s greatest passions: “music and great soul food.” Morganfield’s is best known for its signature dish, “Sticky Bones” – prime pork ribs slow-cooked and smoked in coal and hickory wood then basted with a tomato-based homemade sauce. In each of its 10 locations across Malaysia, Morganfield’s creates a lively and comfortable restaurant environment that encapsulates the original toe-tapping excitement of the 50s.

As Morganfield’s customer base began to grow along with their franchises, they knew they wanted to provide secure Wi-Fi connections for their customers and employees alike. Morganfield’s previously relied on the routers provided by the local Internet service providers, which were not powerful enough to handle the day-to-day demands of customers and restaurant operations. Additionally, when their business decided to move into digital menus, security was another critical consideration in their WLAN deployment in the restaurants. Morganfield’s evaluated a few Wi-Fi solution vendors and, in the end, chose WatchGuard due to their solutions’ capabilities, speed, reliability and security. Jeffrey Goh, founder and CEO at Morganfield’s, explains, “We set out to revolutionize our customers’ dining journey by introducing digital tools that offer flexible ordering options and experiences. So naturally, we turned to WatchGuard for its industry-leading Wi-Fi performance and security solutions.”

Solution

With WatchGuard’s credibility in the food and beverage industry, Morganfield’s found WatchGuard’s unique Wi-Fi security features beneficial to their business. Jeffrey enabled WatchGuard’s Cloud-managed APs, which offer a reliable solution that can support and secure Morganfield’s digital dining experiences. More specifically, Morganfield’s opted to install AP125 access points with Wi-Fi Cloud enabled at their locations with the help of their partner, Gold Vois.

“At Morganfield’s we value quality; from the ingredients that make up our menu, to the level of service we provide day in and day out. It was only natural to incorporate this philosophy into our secure Wi-Fi service we have for both our customers and employees. WatchGuard’s Wi-Fi Access Points and Wi-Fi Cloud solution help us achieve that goal,” noted Jeffrey.

Results

With their new WatchGuard Access Points, Morganfield’s is protected against Wi-Fi attacks and has a solution that can scale with their business. Additionally, their Wi-Fi solution helps improve staff productivity and guest experiences with industry-leading performance. On top of that, Morganfield’s now joins a growing group of organizations that can provide Trusted Wireless Environments to their employees and guests, keeping them safe from the six known Wi-Fi threat categories. “We chose WatchGuard as our business partner to not only provide fast Wi-Fi connectivity for our clients, but to secure our Wi-Fi network 24/7 so that we never have to worry about hackers compromising our point of sales (POS) systems and customer data,” concludes Jeffrey.

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