Wi–Fi

Today’s users demand fast and secure Wi-Fi connectivity no matter where they are. When you have a building full of demanding Wi-Fi users, you need a simple way to manage, monitor, and troubleshoot issues whenever they arise. When you manage the AP225W wall plate access point in the Wi-Fi Cloud, you have access to a complete set of Wi-Fi visibility, troubleshooting, and network health features. Discover the answers to happy Wi-Fi users and productive IT with the AP225W!

AP225W Features and Specifications:

• Secure, wall-flush installation with mounting bracket included
• Electrical pass...

Hello WatchGuard Wi-Fi Cloud Users,

WatchGuard Wi-Fi Cloud Launchpad services will be updated starting on Monday, February 3, 2020 for required maintenance.
 When:

Analyze
EMEA region: Monday, February 3, 2020 (12:00AM – 6:00AM GMT)
AMER region: Monday, February 3, 2020 (12:00AM – 6:00AM PST)
APAC region: Tuesday, February 4, 2020 (12:00AM – 6:00AM HKT)

Engage
All regions: Monday, February 3, 2020 (12:00AM – 6:00AM PST)
 

Maintenance Window: 6 hoursDuration: 4 hoursUser Impact:

• Analyze and Engage services will be unavailable during the maintenance activity.
• Captive...

Thank you everyone who spent the extra time out of their busy schedules to provide their feedback on our Basic Wi-Fi package changes that occurred in 2019.  Your effort, input, and passionate statements are very valuable and truly help the Wi-Fi team at WatchGuard weigh our decisions.  So please, keep it coming.  This post is to inform you of a recent change to Basic Wi-Fi packages directly influenced by your feedback.  

WatchGuard’s Access Point (AP) product line includes a high-quality family of AP hardware platforms and a choice of three different packages.  Each package uniquely...

Hello WatchGuard Wi-Fi Cloud Users,

WatchGuard Wi-Fi Cloud Launchpad services will be updated starting on Friday, January 10, 2020 for required maintenance.

When: All regions: Friday, January 10, 2020 (12:00AM – 04:00AM PST)

Maintenance Window: 4 HoursDuration: 2 HoursUser Impact:

Wi-Fi Cloud management services will be inaccessible during the maintenance activity and you will be unable to log in to the Wi-Fi Cloud Launchpad Dashboard.

There is no impact to customer Wi-Fi service. Access Points will still be functional and provide connectivity and security.

Captive portal...

Hello WatchGuard Wi-Fi Cloud Users,

WatchGuard Wi-Fi Cloud will be updated to version 8.8.1 starting on Friday, November 22, 2019.

• Enhanced role-based access control for RADIUS MAC authentication
• Support for the new AP225W wall-plate access point (coming soon)
• Uniform LED patterns for all 802.11ac Wave 1 and Wave 2 APs. For more information, see Troubleshoot AP LED Status

When:

• AMER region: Friday, November 22, 2019 (12:00AM – 6:00AM PDT)
• EMEA region: Friday, November 22, 2019 (12:00AM – 6:00AM GMT)
• APAC region: Saturday, November 23, 2019 (12:00AM – 6:00AM HKT)

Maintenance...

Today more than ever, people expect Wi-Fi access no matter where they are, even if they are outside, even camping. With the introduction of the AP327X, WatchGuard adds flexible antenna pattern coverage capabilities to secure Cloud-managed outdoor Wi-Fi! 

AP327X Features and Specifications:

• IP67-rated exterior to withstand harsh weather conditions
• 4 N-Type external antennas
• Radios & Streams: 2x2 MU-MIMO, Wave 2
• Max Data Rates: (5/2.4 GHz): 867 Mbps / 400 Mbps
• Ports: Two Gigabit Ethernet
• 802.3at POE+ powered

Use Cases:

Ideal for school campuses, warehouses, manufacturing yards...

Hello WatchGuard Wi-Fi Cloud Users,

WatchGuard Wi-Fi Cloud will be updated to version 8.8.0-192 and new AP firmware will be available starting on Friday, October 18, 2019.

Summary: 

• APs can now correctly connect to Wi-Fi Cloud if they receive a DNS suffix from DHCP
• AP125 and AP325 devices configured in a mesh network no longer reboot when high downlink traffic occurs
• Offline APs that are placed on a floor map in Discover no longer remain on the user interface when you navigate to a different page
• Role redirection issues no longer occur on APs configured with more than one SSID

...

Fireware 12.5.1

WatchGuard Fireware 12.5.1 and the corresponding WSM software are now Generally Available (GA) for download from the WatchGuard software download center. This maintenance update provides changes to the ways WatchGuard access points are supported and managed, as well as resolution to issues that have been reported by customers.

For a complete listing of bug fixes and feature improvements, please refer to the release notes and the What's New in Fireware v12.5.1 PowerPoint slides.

Does this release pertain to me?

If you manage WatchGuard Access Points (APs) with the...

Hello WatchGuard Wi-Fi Cloud Users,

WatchGuard Wi-Fi Cloud Analyze and Engage will be updated starting on Friday, September 6, 2019.

When:

Analyze

• APAC region: Friday, September 6, 2019 (12:00AM – 6:00AM HKT)
• EMEA region: Friday, September 6, 2019 (12:00AM – 6:00AM GMT) 
• AMER region: Friday, September 6, 2019 (12:00AM – 6:00AM PDT)

Engage

• All regions: Friday, September 6, 2019 (12:00AM – 6:00AM PDT)

Maintenance Window: 6 Hours

Duration: 6 Hours

Impact: 

• Analyze and Engage services will be unavailable during the maintenance activity.
• Captive portal splash pages...

We are happy to announce the availability of Wi-Fi Cloud 8.8. The latest version of Wi-Fi Cloud includes enhancements aimed at simplifying how you run your day-to-day business operations. 

Manage 8.8 Enhancements: 

• Discover Application Enhancements — You can now perform these tasks in Discover:
  
  • Configure SSIDs and access point device and radio settings
  • Configure WIPS settings including access point and client classifications, Authorized Wi-Fi Policies, and Intrusion Prevention
  • Monitor WIPS activity and security alerts
  • Configure, schedule, and view Wi-Fi Cloud reports       ...