We are pleased to announce the General Availability (GA) of a new application in the Wi-Fi Cloud: Discover. For existing Wi-Fi Cloud accounts, the Discover app has been added to the Dashboard and is available for use. Discover is included at no additional fee for both Secure Wi-Fi and Total Wi-Fi licenses.

Discover is an application within Wi-Fi Cloud that features an all new user interface with simplified, intuitive workflows, helping IT professionals confidently provide answers to...Read more

WatchGuard is announcing key information affecting the availability of WatchGuard AP320 access point hardware. 

WatchGuard AP320 access point End-of-Sale – October 1, 2018 

Given the availability of the new WatchGuard AP325 access point with the latest 802.11ac Wave 2 technology, WatchGuard has decided to announce the End-of-Sale (EOS) of the AP320 access point. WatchGuard will discontinue offering AP320 hardware for sale (EOS) on October 1, 2018. At that time, hardware SKUs will be...Read more

We are happy to announce the availability of Wi-Fi Cloud (Manage 8.6) and (Analyze 4.9.3). The latest version of Wi-Fi Cloud includes enhancements for prioritizing VoIP traffic when background scanning is enabled, and new features for automatic transmit power control and dynamic channel selection for improved high-density performance.  The captive portal platform has also been updated to limit the downtime for splash page users in future upgrades.

Manage 8.6 Enhancements:

• Secure EoGRE Tunnels with IPSec — AP325 and AP420 access points now support
...Read more

Hello WatchGuard Wi-Fi Cloud Users,

WatchGuard Wi-Fi Cloud services will be upgraded starting on Friday, July 20, 2018. These upgrades include:

• WatchGuard Wi-Fi Cloud and AP firmware 8.6.0-634
• Analyze service is upgraded to greatly reduce captive portal splash page downtimes for future upgrades

When: 
APAC region, starts Friday, July 20, 2018 at 4:00PM UTC
EMEA region, starts Saturday, July 21, 2018 at 12:00AM UTC
AMER region, starts Saturday, July 21, 2018 at 4:00AM UTC

Maintenance Window: ...Read more

Hello WatchGuard Wi-Fi Cloud Users,

We are planning maintenance on Thursday, 31 May from 04:00 AM UTC to Friday, 1 June 10:00 AM UTC to deploy improvements to Wi-Fi Cloud.

Wi-Fi Cloud management will be inaccessible during the maintenance activity and you will not be able to perform configuration changes. There is no impact to customer Wi-Fi service. Access Points will still be functional and provide connectivity and security. Splash pages will also be functional for guest access.

Regards,

WatchGuard Wi-Fi Cloud TeamRead more

AP firmware versions 1.2.9.15 for the AP100, AP102, and AP200, and 2.0.0.10 for the AP300 are now available to address security vulnerabilities. We highly recommend installing these AP firmware updates at your earliest convenience. For more detailed information on these vulnerabilities, see AP100/AP102/AP200 Chained Vulnerabilities.

In addition to addressing these vulnerabilities, the AP firmware updates also disable the local web UI on the AP100, AP120, AP200, and...Read more

Hello WatchGuard Wi-Fi Cloud Users,

We are planning a brief maintenance on Friday, 9 March between 03:00 AM to Saturday, 10 March 7:00 AM UTC to deploy new features and improvements to Wi-Fi Cloud.

During the maintenance window, the Wi-Fi Cloud GO service tile will be inaccessible. There is no impact to other customer Wi-Fi services (Manage, Analyze, and Engage). Access Points will still be functional and provide connectivity and security. Splash pages will also be functional for guest access.

Regards,

WatchGuard Wi-Fi Cloud TeamRead more

WatchGuard will discontinue offering for sale (EOS) WatchGuard 802.3af PoE Injector for access points on April 1, 2018.  At that time, hardware accessory SKU WG8568 will be discontinued and removed from active WatchGuard price lists. Should new orders come in after April 1, 2018, WatchGuard will not accept them if inventory is depleted. As a replacement, WatchGuard has introduced a 802.3at PoE+ Injector for all our access points and it is currently available for shipment.  The new 802.3at PoE+ injector is offered in four SKUs for varying power cord options:...Read more

We are happy to announce the availability of Wi-Fi Cloud 8.5. This latest version of the Wi-Fi Cloud simplifies configuration steps for IT administrators, enhances Wi-Fi service quality in environments with multiple access points (APs) using automatic power optimization, and adds a new cloud integration mode for the AP420 to better support large WIPS sensor overlay deployments. 

Automatic Transmit Power Control (TPC)

• WatchGuard access points managed by the Wi-Fi Cloud automatically adjust their transmit power levels for optimum levels to avoid
...Read more

Hello WatchGuard Wi-Fi Cloud Users,

We are planning a brief maintenance on Friday, 26 January between 03:00 AM to Saturday, 27 January 09:00 AM UTC to deploy new features and improvements to the Wi-Fi Cloud.

During the maintenance window, Wi-Fi Cloud management will be inaccessible during the maintenance activity and you will not be able to perform configuration changes. There is no impact to customer Wi-Fi service. Access Points will still be functional and provide connectivity and security. Splash pages will also be functional for guest access.

Regards,

...Read more