Wi–Fi

Jun
25

Wi-Fi Cloud Analyze and Engage Update

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Summary


WatchGuard Wi-Fi Cloud Analyze and Engage will be updated starting on Friday, June 26, 2020.
 


When


Analyze


  • EMEA region: Friday, June 26, 2020 (12:00AM – 6:00AM GMT)
  • AMER region: Friday, June 26, 2020 (12:00AM – 6:00AM PDT)
  • APAC region: Saturday, June 27, 2020 (12:00AM – 6:00AM HKT)

Engage


  • All regions: Saturday, June 27, 2020 (12:00AM – 6:00AM PDT)

Maintenance Window
6 hours


Duration
4 hours


User Impact 


  • Analyze and Engage services will be unavailable during the maintenance activity.
  • Captive portal splash pages will be unavailable for up to 15 minutes...
Jun
01

Wi-Fi Cloud 8.8.3 Production Release

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Summary:


WatchGuard Wi-Fi Cloud will be upgraded to version 8.8.3 starting on Friday, June 5, 2020.


When:


  • AMER region: Friday, June 5, 2020 (12:00AM – 6:00AM PDT)
  • EMEA region: Friday, June 5, 2020 (12:00AM – 6:00AM GMT)
  • APAC region: Saturday, June 6, 2020 (12:00AM – 6:00AM HKT)

Discover


  • All regions: Friday, June 5, 2020 (12:00AM – 6:00AM PDT)

Maintenance Window: 


  • 6 hours

Duration: 


  • 4 hours

User Impact:


  • Wi-Fi Cloud management services will be inaccessible during the maintenance activity.
  • There is no impact to customer Wi-Fi service. Access Points (AP) will still...
Apr
21

Wi-Fi Cloud Analyze, Engage, and CPP Update

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Summary: 
WatchGuard Wi-Fi Cloud Analyze, Engage, and the Customer Provisioning Portal (CPP) will be updated starting on Friday, April 24, 2020.


When: 


Analyze
EMEA region: Friday, April  24, 2020 (12:00AM – 6:00AM GMT)
AMER region: Friday, April 24, 2020 (12:00AM – 6:00AM PDT)
APAC region: Saturday, April 25, 2020 (12:00AM – 6:00AM HKT)


Engage
All regions: Friday, April 24, 2020 (12:00AM – 6:00AM PDT)


CPP
All regions: Saturday, April 25, 2020 (1:00AM – 2:30AM PDT)


Maintenance Window: 
6 hours


Duration: 
4 hours for Analyze and Engage
1 hour for CPP


Impact: 


  • An...
Mar
02

AP225W – For Demanding Wi-Fi Users, Discover Simple Troubleshooting and Management Options.

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Today’s users demand fast and secure Wi-Fi connectivity no matter where they are. When you have a building full of demanding Wi-Fi users, you need a simple way to manage, monitor, and troubleshoot issues whenever they arise. When you manage the AP225W wall plate access point in the Wi-Fi Cloud, you have access to a complete set of Wi-Fi visibility, troubleshooting, and network health features. Discover the answers to happy Wi-Fi users and productive IT with the AP225W!


AP225W Features and Specifications:


  • Secure, wall-flush installation with mounting bracket included
  • Electrical pass...
Jan
29

Wi-Fi Cloud Analyze and Engage Update

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Hello WatchGuard Wi-Fi Cloud Users,


WatchGuard Wi-Fi Cloud Launchpad services will be updated starting on Monday, February 3, 2020 for required maintenance.
 When:


Analyze
EMEA region: Monday, February 3, 2020 (12:00AM – 6:00AM GMT)
AMER region: Monday, February 3, 2020 (12:00AM – 6:00AM PST)
APAC region: Tuesday, February 4, 2020 (12:00AM – 6:00AM HKT)


Engage
All regions: Monday, February 3, 2020 (12:00AM – 6:00AM PST)
 


Maintenance Window: 6 hoursDuration: 4 hoursUser Impact:


  • Analyze and Engage services will be unavailable during the maintenance activity.
  • Captive...
Jan
29

We Read Your Feedback: Basic Wi-Fi Package Update

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Thank you everyone who spent the extra time out of their busy schedules to provide their feedback on our Basic Wi-Fi package changes that occurred in 2019.  Your effort, input, and passionate statements are very valuable and truly help the Wi-Fi team at WatchGuard weigh our decisions.  So please, keep it coming.  This post is to inform you of a recent change to Basic Wi-Fi packages directly influenced by your feedback.  


WatchGuard’s Access Point (AP) product line includes a high-quality family of AP hardware platforms and a choice of three different packages.  Each package uniquely...

Jan
09

Wi-Fi Cloud Launchpad Maintenance

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Hello WatchGuard Wi-Fi Cloud Users,


WatchGuard Wi-Fi Cloud Launchpad services will be updated starting on Friday, January 10, 2020 for required maintenance.


When: All regions: Friday, January 10, 2020 (12:00AM – 04:00AM PST)


Maintenance Window: 4 HoursDuration: 2 HoursUser Impact:


Wi-Fi Cloud management services will be inaccessible during the maintenance activity and you will be unable to log in to the Wi-Fi Cloud Launchpad Dashboard.


There is no impact to customer Wi-Fi service. Access Points will still be functional and provide connectivity and security.


Captive portal...

Nov
18

Wi-Fi Cloud 8.8.1 Production Release

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Hello WatchGuard Wi-Fi Cloud Users,


WatchGuard Wi-Fi Cloud will be updated to version 8.8.1 starting on Friday, November 22, 2019.


  • Enhanced role-based access control for RADIUS MAC authentication
  • Support for the new AP225W wall-plate access point (coming soon)
  • Uniform LED patterns for all 802.11ac Wave 1 and Wave 2 APs. For more information, see Troubleshoot AP LED Status

When:


  • AMER region: Friday, November 22, 2019 (12:00AM – 6:00AM PDT)
  • EMEA region: Friday, November 22, 2019 (12:00AM – 6:00AM GMT)
  • APAC region: Saturday, November 23, 2019 (12:00AM – 6:00AM HKT)

Maintenance...

Nov
04

AP327X – Made to Thrive in Extreme Conditions

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Today more than ever, people expect Wi-Fi access no matter where they are, even if they are outside, even camping. With the introduction of the AP327X, WatchGuard adds flexible antenna pattern coverage capabilities to secure Cloud-managed outdoor Wi-Fi! 


AP327X Features and Specifications:


  • IP67-rated exterior to withstand harsh weather conditions
  • 4 N-Type external antennas
  • Radios & Streams: 2x2 MU-MIMO, Wave 2
  • Max Data Rates: (5/2.4 GHz): 867 Mbps / 400 Mbps
  • Ports: Two Gigabit Ethernet
  • 802.3at POE+ powered

Use Cases:

Ideal for school campuses, warehouses, manufacturing yards...

Oct
15

Wi-Fi Cloud 8.8 Hotfix Release

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Hello WatchGuard Wi-Fi Cloud Users,


WatchGuard Wi-Fi Cloud will be updated to version 8.8.0-192 and new AP firmware will be available starting on Friday, October 18, 2019.


Summary: 


  • APs can now correctly connect to Wi-Fi Cloud if they receive a DNS suffix from DHCP
  • AP125 and AP325 devices configured in a mesh network no longer reboot when high downlink traffic occurs
  • Offline APs that are placed on a floor map in Discover no longer remain on the user interface when you navigate to a different page
  • Role redirection issues no longer occur on APs configured with more than one SSID
  • ...

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