Product and Support News

Nov

15

Wi-Fi Cloud Maintenance

Ryan Orsi's picture

15 Nov 2017 By Ryan Orsi
Categories: Wi–Fi


Hello WatchGuard Wi-Fi Cloud Users,

We are planning a brief maintenance on Friday November 17, 2017 between 7:00PM and 8:00PM Pacific Time to deploy improvements to the Wi-Fi Cloud.

During the maintenance window, access to the Wi-Fi Cloud Dashboard will be down for maintenance (approximately 15 minutes). Your access points and splash pages will continue to pass client traffic and will not be interrupted. 

If you have any questions regarding the update, please visit www.watchguard.com/support

Regards,

...Read more

Nov

10

Access Point Support Subscriptions

Ryan Orsi's picture

10 Nov 2017 By Ryan Orsi
Categories: Wi–Fi


WatchGuard access points provide secure, reliable wireless connectivity to businesses around the world. At WatchGuard, we are passionate about mobility and security and are dedicated to keeping wireless environments updated with the latest software features to keep people safe and their businesses running smoothly. For example, at the time of our public announcement of the WPA/WPA2 key reinstallation (KRACK) vulnerability, corrective software was already available online. Additional details about...Read more

Nov

08

Wi-Fi Cloud Maintenance

Ryan Orsi's picture

08 Nov 2017 By Ryan Orsi
Categories: Wi–Fi


Hello WatchGuard Wi-Fi Cloud Users,

We are planning a brief maintenance on Friday November 10, 2017 between 7:00PM and 8:00PM Pacific Time to deploy improvements to the Wi-Fi Cloud.

During the maintenance window, access to the Wi-Fi Cloud Dashboard will be down for maintenance (approximately 15 minutes). Your access points and splash pages will continue to pass client traffic and will not be interrupted. 

If you have any questions regarding the update, please visit www.watchguard.com/support

Regards,

...Read more

Oct

31

Fireware 12.0.1 is now available

Brendan Patterson's picture

31 Oct 2017 By Brendan Patterson
Categories: News and Promotions, Network Security, Wi–Fi


Fireware 12.0.1 General Availability
We are pleased to announce the General Availability (GA) of Fireware 12.0.1 and WSM 12.0.1 today, along with updates for the Access Point firmware. These releases provide fixes for many reported issues and include some significant security updates. Key highlights: 

Oct

20

Wi-Fi Key Reinstallation Attack “KRACK” Update: Protecting Unpatched Devices

Chris Warfield's picture

20 Oct 2017 By Chris Warfield
Categories: Support Alerts, Wi–Fi


Summary
On October 16, 2017, security researchers announced several vulnerabilities in the WPA/WPA2 encryption protocol that affect countless Wi-Fi enabled devices worldwide. As a result of KRACK, Wi-Fi data streams, including passwords and personal data, can be intercepted, decrypted, and modified without a user’s knowledge. This security flaw means that, for vulnerable clients and access points, WPA- and WPA2-encrypted Wi-Fi traffic is potentially exposed until certain steps are taken to remediate the issue.

Presently, there are 10 known vulnerabilities...Read more

Oct

16

KRACK (Key Reinstallation Attack) for WPA and WPA2 Vulnerabilities Update

Chris Warfield's picture

16 Oct 2017 By Chris Warfield
Categories: Support Alerts, Wi–Fi


[Editor’s note: Article updated on 10/20/2017 with additional information about KRACK mitigation options from WatchGuard.]

On October 16, 2017, a statement from the International Consortium for Advancement of Cybersecurity on the Internet (ICASI) alerted the industry to a series of vulnerabilities for WPA and WPA2, named KRACK (Key Reinstallation Attack). These vulnerabilities affect a large number of wireless infrastructure devices and wireless clients, across many vendors. This...Read more

Aug

29

Now Available: AP420 Indoor High Density Access Point

Ryan Orsi's picture

29 Aug 2017 By Ryan Orsi
Categories: Wi–Fi


Wi-Fi Cloud Family

It gives me great pleasure to announce the availability of the AP420, our indoor 802.11ac Wave 2 4x4 access point. The AP420’s Multi-User MIMO (MU-MIMO) features mean it’s perfectly suited for the highest client density deployments. This access point easily serves crowded rooms full of smartphones, laptops and tablets to give users an excellent mobile connectivity experience. The AP420 also includes a 3rd radio for dedicated WIPS (Wireless Intrusion Prevention System) and RF optimization scanning. This 3rd radio will constantly defend your airspace against prolific man-in-the-middle (MitM...Read more

Aug

03

Wi-Fi Cloud Maintenance

Ryan Orsi's picture

03 Aug 2017 By Ryan Orsi
Categories: Wi–Fi


Hello WatchGuard Wi-Fi Cloud Users,

On Friday, August 4 at 5PM PDT, we will deploy an update to WatchGuard Wi-Fi Cloud to improve performance and stability with the Manage service. 

​During the maintenance window (approximately 30 minutes), Wi-Fi Cloud services will be unavailable, including Manage, Go, Analyze, and Engage. Your access points will continue to work with no interruption, but guest users will be unable to access spash pages until Engage is available again at the end of the maintenance window. 

If you have any questions regarding the update, please visit ...Read more

Jul

27

Wi-Fi Cloud Maintenance

Ryan Orsi's picture

27 Jul 2017 By Ryan Orsi
Categories: Wi–Fi


WatchGuard Wi-Fi Cloud

Hello WatchGuard Wi-Fi Cloud Users,

We are planning a brief maintenance on Sunday, July 30, 2017 between 1:00AM and 6:00AM Pacific Time to deploy improvements to the Wi-Fi Cloud.

During the maintenance window, the Wi-Fi Cloud services will be down for maintenance (approximately 2 hours) including Manage, Go, Engage, and Analyze modules. Your access points will continue to pass client traffic and will not be interrupted. 

Enhancements are:

  • Role-Based Control
    Use role profiles to enforce restrictions (VLAN assignments
  • ...Read more

Jun

08

Wi-Fi Cloud Maintenance

Ryan Orsi's picture

08 Jun 2017 By Ryan Orsi
Categories: Wi–Fi


Hello WatchGuard Wi-Fi Cloud Users,

We are planning a brief maintenance today (Thursday, June 8, 2017) between 8:00PM and 10:00PM Pacific Time to deploy improvements to the Go Template (Go_1) in order to support new WatchGuard access point models. 

During the maintenance window, your access points will continue to function normally and client traffic will not be interrupted. Your Go service within the Wi-Fi Cloud will be intermittently unavailable for 30 minutes during the maintenance window.

If you have any questions regarding the update, please visit...Read more

Pages

 

Browse by Category


 

EMAIL UPDATES

Sign up to get the latest product news, updates, and support alerts from WatchGuard.

Subscribe

 

Resources


Resource Center

End of Life Info

Product Certifications

Product & Support News

Secplicity

 

Keep in Touch


  Subscribe by Email

  Subscribe by RSS

   Facebook

  LinkedIn

  Twitter

  YouTube

About WatchGuard

WatchGuard has deployed nearly a million integrated, multi-function threat management appliances worldwide. Our signature red boxes are architected to be the industry's smartest, fastest, and meanest security devices with every scanning engine running at full throttle. Why buy WatchGuard? Find out here.

 

GET IN TOUCH

  • Global Headquarters
    505 Fifth Avenue South, Suite 500
    Seattle, WA 98104, United States
  • Phone
    1.800.734.9905 US & Canada