Hello WatchGuard Wi-Fi Cloud Users,

The WatchGuard Wi-Fi Cloud US regional management server mwm-wg11002.watchguard.cloudwifi.com will be restarted for maintenance activity. Only customers that use this server are affected.

When: US region only. Wednesday, July 10th, 2019 (2:00AM – 3:00AM PDT)

Maintenance Window: 1 hour

Duration: 1 hour

Impact: 

• Wi-Fi Cloud management services will be inaccessible during the maintenance activity and you will not be able to
...Read more

Hello WatchGuard Wi-Fi Cloud Users,

The WatchGuard Wi-Fi Cloud Analyze application will be updated on EMEA regional server mgm-wg15001.watchguard.cloudwifi.com on Friday, June 14, 2019. Only customers that use this server are affected. This server did not complete the upgrade during the Analyze 5.1 update on May 31, 2019 and was rolled back to the previous version. 

When: EMEA region only. Friday, June 14, 2019 (12:00AM – 6:00AM GMT / UTC)

Maintenance Window: 6 hours

Duration: 2...Read more

Hello WatchGuard Wi-Fi Cloud Users,

The WatchGuard Wi-Fi Cloud Analyze application will be updated starting on Friday, May 31, 2019. Please see details below.

When:

• EMEA region: Friday, May 31, 2019 (12:00AM – 6:00AM UTC)
• AMER region: Friday, May 31, 2019 (7:00AM – 1:00PM UTC)
• APAC region: Friday, May 31, 2019 (4:00PM – 10:00PM UTC)

Maintenance Window: 6 hours

Duration: 2 hours

Impact:

• Analyze
...Read more

Dear Wi-Fi Cloud User,

WatchGuard values the privacy of everyone's personal data. We take steps to ensure security and data privacy throughout our products and company infrastructure. Facebook recently announced new compliance requirements that went into effect on August 1, 2018 about the storage and use of opt-in demographic profile information (age and gender) collected from guest Wi-Fi users. 

What you need to know:

• Wi-Fi Cloud currently
...Read more

WatchGuard is announcing key information affecting the availability of WatchGuard AP120 access point hardware. 

WatchGuard AP120 wireless access point End-of-Life – April 1, 2022

Given the availability of the new WatchGuard AP125 access point with the latest 802.11ac Wave 2 technology, WatchGuard has decided to announce the End-of-Life (EOL) of the AP120 access point. We have not yet announced EOS (End of Sale) for the AP120 access point since some customers will continue to purchase...Read more

WatchGuard’s AP125 offers a significant performance improvement over the Wave 1 AP120 model, giving small-to-midsize and distributed enterprise networks enterprise-grade wireless network performance without the high cost of most Wave 2 APs. When APs are managed with WatchGuard’s Wi-Fi Cloud, companies get the industry’s most sophisticated, patented Wireless Intrusion Prevention System (WIPS) technology. It also provides a powerful location-based analytics engine, guest engagement tools with social...Read more

Hello WatchGuard Wi-Fi Cloud Users,

WatchGuard Wi-Fi Cloud Analyze and Engage services  will be updated starting on Friday, February 22, 2019.

Analyze Update

• APAC region: Friday, February 22, 2019 (4:00PM – 10:00PM UTC)
• EMEA region: Saturday, February 23, 2019 (12:00AM – 6:00AM UTC)
• AMER region: Saturday, February 23, 2019 (8:00AM – 2:00PM UTC)

Engage Update

• All regions: Saturday, February 23, 2019 (8:00AM – 2:00PM UTC)

Maintenance Window: 6...Read more

Hello WatchGuard Wi-Fi Cloud Users,

WatchGuard Wi-Fi Cloud services will be updated starting on Friday, December 14, 2018. These upgrades include:

• WatchGuard Wi-Fi Cloud and AP firmware version 8.6.0-644
• Launchpad update

When: 
APAC region, starts Friday, December 14, 2018 at 4:00PM UTC
EMEA region, starts Saturday, December 15, 2018 at 12:00AM UTC
AMER region, starts Saturday, December 15, 2018 at 8:00AM UTC

Launchpad Update
All regions, starts Saturday, December 15, 2018 at 8:00AM UTC

...Read more

We are pleased to announce the General Availability (GA) of a new application in the Wi-Fi Cloud: Discover. For existing Wi-Fi Cloud accounts, the Discover app has been added to the Dashboard and is available for use. Discover is included at no additional fee for both Secure Wi-Fi and Total Wi-Fi licenses.

Discover is an application within Wi-Fi Cloud that features an all new user interface with simplified, intuitive workflows, helping IT professionals confidently provide answers to...Read more

WatchGuard is announcing key information affecting the availability of WatchGuard AP320 access point hardware. 

WatchGuard AP320 access point End-of-Sale – October 1, 2018 

Given the availability of the new WatchGuard AP325 access point with the latest 802.11ac Wave 2 technology, WatchGuard has decided to announce the End-of-Sale (EOS) of the AP320 access point. WatchGuard will discontinue offering AP320 hardware for sale (EOS) on October 1, 2018. At that time, hardware SKUs will be...Read more