Wi–Fi

Summary

WatchGuard Wi-Fi Cloud Analyze and Engage will be updated starting on Friday, June 26, 2020.
 

When

Analyze

• EMEA region: Friday, June 26, 2020 (12:00AM – 6:00AM GMT)
• AMER region: Friday, June 26, 2020 (12:00AM – 6:00AM PDT)
• APAC region: Saturday, June 27, 2020 (12:00AM – 6:00AM HKT)

Engage

• All regions: Saturday, June 27, 2020 (12:00AM – 6:00AM PDT)

Maintenance Window
6 hours

Duration
4 hours

User Impact 

• Analyze and Engage services will be unavailable during the maintenance activity.
• Captive portal splash pages will be unavailable for up to 15 minutes...

Summary:

WatchGuard Wi-Fi Cloud will be upgraded to version 8.8.3 starting on Friday, June 5, 2020.

When:

• AMER region: Friday, June 5, 2020 (12:00AM – 6:00AM PDT)
• EMEA region: Friday, June 5, 2020 (12:00AM – 6:00AM GMT)
• APAC region: Saturday, June 6, 2020 (12:00AM – 6:00AM HKT)

Discover

• All regions: Friday, June 5, 2020 (12:00AM – 6:00AM PDT)

Maintenance Window: 

• 6 hours

Duration: 

• 4 hours

User Impact:

• Wi-Fi Cloud management services will be inaccessible during the maintenance activity.
• There is no impact to customer Wi-Fi service. Access Points (AP) will still...

Summary: 
WatchGuard Wi-Fi Cloud Analyze, Engage, and the Customer Provisioning Portal (CPP) will be updated starting on Friday, April 24, 2020.

When: 

Analyze
EMEA region: Friday, April  24, 2020 (12:00AM – 6:00AM GMT)
AMER region: Friday, April 24, 2020 (12:00AM – 6:00AM PDT)
APAC region: Saturday, April 25, 2020 (12:00AM – 6:00AM HKT)

Engage
All regions: Friday, April 24, 2020 (12:00AM – 6:00AM PDT)

CPP
All regions: Saturday, April 25, 2020 (1:00AM – 2:30AM PDT)

Maintenance Window: 
6 hours

Duration: 
4 hours for Analyze and Engage
1 hour for CPP

Impact: 

• An...

Today’s users demand fast and secure Wi-Fi connectivity no matter where they are. When you have a building full of demanding Wi-Fi users, you need a simple way to manage, monitor, and troubleshoot issues whenever they arise. When you manage the AP225W wall plate access point in the Wi-Fi Cloud, you have access to a complete set of Wi-Fi visibility, troubleshooting, and network health features. Discover the answers to happy Wi-Fi users and productive IT with the AP225W!

AP225W Features and Specifications:

• Secure, wall-flush installation with mounting bracket included
• Electrical pass...

Hello WatchGuard Wi-Fi Cloud Users,

WatchGuard Wi-Fi Cloud Launchpad services will be updated starting on Monday, February 3, 2020 for required maintenance.
 When:

Analyze
EMEA region: Monday, February 3, 2020 (12:00AM – 6:00AM GMT)
AMER region: Monday, February 3, 2020 (12:00AM – 6:00AM PST)
APAC region: Tuesday, February 4, 2020 (12:00AM – 6:00AM HKT)

Engage
All regions: Monday, February 3, 2020 (12:00AM – 6:00AM PST)
 

Maintenance Window: 6 hoursDuration: 4 hoursUser Impact:

• Analyze and Engage services will be unavailable during the maintenance activity.
• Captive...

Thank you everyone who spent the extra time out of their busy schedules to provide their feedback on our Basic Wi-Fi package changes that occurred in 2019.  Your effort, input, and passionate statements are very valuable and truly help the Wi-Fi team at WatchGuard weigh our decisions.  So please, keep it coming.  This post is to inform you of a recent change to Basic Wi-Fi packages directly influenced by your feedback.  

WatchGuard’s Access Point (AP) product line includes a high-quality family of AP hardware platforms and a choice of three different packages.  Each package uniquely...

Hello WatchGuard Wi-Fi Cloud Users,

WatchGuard Wi-Fi Cloud Launchpad services will be updated starting on Friday, January 10, 2020 for required maintenance.

When: All regions: Friday, January 10, 2020 (12:00AM – 04:00AM PST)

Maintenance Window: 4 HoursDuration: 2 HoursUser Impact:

Wi-Fi Cloud management services will be inaccessible during the maintenance activity and you will be unable to log in to the Wi-Fi Cloud Launchpad Dashboard.

There is no impact to customer Wi-Fi service. Access Points will still be functional and provide connectivity and security.

Captive portal...

Hello WatchGuard Wi-Fi Cloud Users,

WatchGuard Wi-Fi Cloud will be updated to version 8.8.1 starting on Friday, November 22, 2019.

• Enhanced role-based access control for RADIUS MAC authentication
• Support for the new AP225W wall-plate access point (coming soon)
• Uniform LED patterns for all 802.11ac Wave 1 and Wave 2 APs. For more information, see Troubleshoot AP LED Status

When:

• AMER region: Friday, November 22, 2019 (12:00AM – 6:00AM PDT)
• EMEA region: Friday, November 22, 2019 (12:00AM – 6:00AM GMT)
• APAC region: Saturday, November 23, 2019 (12:00AM – 6:00AM HKT)

Maintenance...

Today more than ever, people expect Wi-Fi access no matter where they are, even if they are outside, even camping. With the introduction of the AP327X, WatchGuard adds flexible antenna pattern coverage capabilities to secure Cloud-managed outdoor Wi-Fi! 

AP327X Features and Specifications:

• IP67-rated exterior to withstand harsh weather conditions
• 4 N-Type external antennas
• Radios & Streams: 2x2 MU-MIMO, Wave 2
• Max Data Rates: (5/2.4 GHz): 867 Mbps / 400 Mbps
• Ports: Two Gigabit Ethernet
• 802.3at POE+ powered

Use Cases:

Ideal for school campuses, warehouses, manufacturing yards...

Hello WatchGuard Wi-Fi Cloud Users,

WatchGuard Wi-Fi Cloud will be updated to version 8.8.0-192 and new AP firmware will be available starting on Friday, October 18, 2019.

Summary: 

• APs can now correctly connect to Wi-Fi Cloud if they receive a DNS suffix from DHCP
• AP125 and AP325 devices configured in a mesh network no longer reboot when high downlink traffic occurs
• Offline APs that are placed on a floor map in Discover no longer remain on the user interface when you navigate to a different page
• Role redirection issues no longer occur on APs configured with more than one SSID

...