Product and Support News

Sep

12

Now Available: Fireware 12.5.1

Stephen Helm's picture

12 Sep 2019 By Stephen Helm
Categories: Wi–Fi


Fireware 12.5.1
WatchGuard Fireware 12.5.1 and the corresponding WSM software are now Generally Available (GA) for download from the WatchGuard software download center. This maintenance update provides changes to the ways WatchGuard access points are supported and managed, as well as resolution to issues that have been reported by customers.

For a complete listing of bug fixes and feature improvements, please refer to the...Read more

Sep

03

Wi-Fi Cloud Maintenance Update

Ryan Orsi's picture

03 Sep 2019 By Ryan Orsi
Categories: Wi–Fi


Hello WatchGuard Wi-Fi Cloud Users,

WatchGuard Wi-Fi Cloud Analyze and Engage will be updated starting on Friday, September 6, 2019.

When:

Analyze

  • APAC region: Friday, September 6, 2019 (12:00AM – 6:00AM HKT)
  • EMEA region: Friday, September 6, 2019 (12:00AM – 6:00AM GMT) 
  • AMER region: Friday, September 6, 2019 (12:00AM – 6:00AM PDT)

Engage

  • All regions: Friday, September 6, 2019 (12:00AM – 6:00AM PDT)

Maintenance Window: 6 Hours

...Read more

Aug

26

NOW AVAILABLE! Wi-Fi Cloud 8.8

Ryan Orsi's picture

26 Aug 2019 By Ryan Orsi
Categories: Wi–Fi


We are happy to announce the availability of Wi-Fi Cloud 8.8. The latest version of Wi-Fi Cloud includes enhancements aimed at simplifying how you run your day-to-day business operations. 

Manage 8.8 Enhancements: 

  • Discover Application Enhancements — You can now perform these tasks in Discover:
    • Configure SSIDs and access point device and radio settings
    • Configure WIPS settings including access point and client classifications, Authorized Wi-Fi Policies, and Intrusion Prevention
    • Monitor WIPS activity and security
  • ...Read more

Aug

19

Wi-Fi Cloud Maintenance Update

Ryan Orsi's picture

19 Aug 2019 By Ryan Orsi
Categories: Wi–Fi


Hello WatchGuard Wi-Fi Cloud Users,

WatchGuard Wi-Fi Cloud Launchpad and GO application services will be updated starting on Wednesday, August 21, 2019 for required maintenance to support the upcoming Wi-Fi Cloud 8.8 release.

When:

  • AMER region: Wed, August 21, 2019 (12:00AM PDT / 7:00AM UTC)
  • APAC region: Wed, August 21, 2019 (12:00AM HKT / 4:00PM Monday UTC)
  • EMEA region: Wed, August 21, 2019 (12:00AM GMT / 12:00AM UTC)

Maintenance Window: 6 Hours

Duration: 4 Hours

...Read more

Aug

19

Wi-Fi Cloud 8.8 Production Release

Ryan Orsi's picture

19 Aug 2019 By Ryan Orsi
Categories: Wi–Fi


Hello WatchGuard Wi-Fi Cloud Users,

WatchGuard Wi-Fi Cloud will be upgraded to version 8.8 starting on Friday, August 23, 2019.

  • Discover Application Enhancements — You can now perform these tasks in Discover:
     
    • Configure SSIDs and AP device and radio settings.
    • Configure WIPS settings including access point and client classifications, Authorized WiFi Policies, and Intrusion Prevention.
    • Monitor WIPS activity and security alerts.
    • Configure, schedule, and view Wi-Fi Cloud reports.           
       
  • ...Read more

Jul

19

Wi-Fi Cloud Server Maintenance

Ryan Orsi's picture

19 Jul 2019 By Ryan Orsi
Categories: Wi–Fi


Hello WatchGuard Wi-Fi Cloud Users,

WatchGuard Wi-Fi Cloud will be updated starting on Tuesday, July 23, 2019 to update the SSL certificates running on all cloud servers.

When: 

  • AMER region: Tuesday, July 23, 2019 (12:00AM PDT / 7:00AM UTC)
  • APAC region: Tuesday, July 23, 2019 (12:00AM HKT / 4:00PM Monday UTC)
  • EMEA region: Tuesday, July 23, 2019 (12:00AM GMT / 12:00AM UTC)

Maintenance Window: 6 hours

Duration: Several minutes for each server as the certificate is replaced and...Read more

Jul

09

WatchGuard Wi-Fi Cloud Server Maintenance – US Region

Ryan Orsi's picture

09 Jul 2019 By Ryan Orsi
Categories: Wi–Fi


Hello WatchGuard Wi-Fi Cloud Users,

The WatchGuard Wi-Fi Cloud US regional management server mwm-wg11002.watchguard.cloudwifi.com will be restarted for maintenance activity. Only customers that use this server are affected.

When: US region only. Wednesday, July 10th, 2019 (2:00AM – 3:00AM PDT)

Maintenance Window: 1 hour

Duration: 1 hour

Impact: 

  • Wi-Fi Cloud management services will be inaccessible during the maintenance activity and you will not be able to
  • ...Read more

Jun

12

Wi-Fi Cloud Analyze 5.1 Update – EMEA

Ryan Orsi's picture

12 Jun 2019 By Ryan Orsi
Categories: Wi–Fi


Hello WatchGuard Wi-Fi Cloud Users,

The WatchGuard Wi-Fi Cloud Analyze application will be updated on EMEA regional server mgm-wg15001.watchguard.cloudwifi.com on Friday, June 14, 2019. Only customers that use this server are affected. This server did not complete the upgrade during the Analyze 5.1 update on May 31, 2019 and was rolled back to the previous version. 

When: EMEA region only. Friday, June 14, 2019 (12:00AM – 6:00AM GMT / UTC)

Maintenance Window: 6 hours

Duration: 2...Read more

May

30

Wi-Fi Cloud Analyze 5.1 Update

Ryan Orsi's picture

30 May 2019 By Ryan Orsi
Categories: Wi–Fi


Hello WatchGuard Wi-Fi Cloud Users,

The WatchGuard Wi-Fi Cloud Analyze application will be updated starting on Friday, May 31, 2019. Please see details below.

When:

  • EMEA region: Friday, May 31, 2019 (12:00AM – 6:00AM UTC)
  • AMER region: Friday, May 31, 2019 (7:00AM – 1:00PM UTC)
  • APAC region: Friday, May 31, 2019 (4:00PM – 10:00PM UTC)

 

Maintenance Window: 6 hours

Duration: 2 hours

Impact:

May

13

Impact of Facebook data privacy changes on WatchGuard Wi-Fi Cloud

Ryan Orsi's picture

13 May 2019 By Ryan Orsi
Categories: Wi–Fi


Dear Wi-Fi Cloud User,

WatchGuard values the privacy of everyone's personal data. We take steps to ensure security and data privacy throughout our products and company infrastructure. Facebook recently announced new compliance requirements that went into effect on August 1, 2018 about the storage and use of opt-in demographic profile information (age and gender) collected from guest Wi-Fi users. 

What you need to know:

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WatchGuard has deployed nearly a million integrated, multi-function threat management appliances worldwide. Our signature red boxes are architected to be the industry's smartest, fastest, and meanest security devices with every scanning engine running at full throttle. Why buy WatchGuard? Find out here.

 

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