Wi–Fi

Jan
09

Wi-Fi Cloud Launchpad Maintenance

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Hello WatchGuard Wi-Fi Cloud Users,

WatchGuard Wi-Fi Cloud Launchpad services will be updated starting on Friday, January 10, 2020 for required maintenance.

When: All regions: Friday, January 10, 2020 (12:00AM – 04:00AM PST)

Maintenance Window: 4 Hours

Duration: 2 Hours

User Impact:

Wi-Fi Cloud management services will be inaccessible during the maintenance activity and you will be unable to log in to the Wi-Fi Cloud Launchpad Dashboard.

There is no impact to customer Wi-Fi service. Access Points will still be functional and provide connectivity and security.

Captive portal splash pages will...

Nov
18

Wi-Fi Cloud 8.8.1 Production Release

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Hello WatchGuard Wi-Fi Cloud Users,

WatchGuard Wi-Fi Cloud will be updated to version 8.8.1 starting on Friday, November 22, 2019.

  • Enhanced role-based access control for RADIUS MAC authentication
  • Support for the new AP225W wall-plate access point (coming soon)
  • Uniform LED patterns for all 802.11ac Wave 1 and Wave 2 APs. For more information, see Troubleshoot AP LED Status

When:

  • AMER region: Friday, November 22, 2019 (12:00AM – 6:00AM PDT)
  • EMEA region: Friday, November 22, 2019 (12:00AM – 6:00AM GMT)
  • APAC region: Saturday, November 23, 2019 (12:00AM – 6:00AM HKT)

Maintenance Window:
6 Hours

Use...

Nov
04

AP327X – Made to Thrive in Extreme Conditions

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Today more than ever, people expect Wi-Fi access no matter where they are, even if they are outside, even camping. With the introduction of the AP327X, WatchGuard adds flexible antenna pattern coverage capabilities to secure Cloud-managed outdoor Wi-Fi! 

AP327X Features and Specifications:

  • IP67-rated exterior to withstand harsh weather conditions
  • 4 N-Type external antennas
  • Radios & Streams: 2x2 MU-MIMO, Wave 2
  • Max Data Rates: (5/2.4 GHz): 867 Mbps / 400 Mbps
  • Ports: Two Gigabit Ethernet
  • 802.3at POE+ powered

Use Cases:
Ideal for school campuses, warehouses, manufacturing yards, malls, public...

Oct
15

Wi-Fi Cloud 8.8 Hotfix Release

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Hello WatchGuard Wi-Fi Cloud Users,

WatchGuard Wi-Fi Cloud will be updated to version 8.8.0-192 and new AP firmware will be available starting on Friday, October 18, 2019.

Summary: 

  • APs can now correctly connect to Wi-Fi Cloud if they receive a DNS suffix from DHCP
  • AP125 and AP325 devices configured in a mesh network no longer reboot when high downlink traffic occurs
  • Offline APs that are placed on a floor map in Discover no longer remain on the user interface when you navigate to a different page
  • Role redirection issues no longer occur on APs configured with more than one SSID
  • Cloud...
Sep
12

Now Available: Fireware 12.5.1

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Fireware 12.5.1
WatchGuard Fireware 12.5.1 and the corresponding WSM software are now Generally Available (GA) for download from the WatchGuard software download center. This maintenance update provides changes to the ways WatchGuard access points are supported and managed, as well as resolution to issues that have been reported by customers.

For a complete listing of bug fixes and feature improvements, please refer to the release notes and the What's New in Fireware v12.5.1 PowerPoint slides.

Does this release pertain to me?
If you manage WatchGuard Access Points (APs) with the Gateway...

Sep
03

Wi-Fi Cloud Maintenance Update - WatchGuard Wi-Fi Cloud Analyze and Engage

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Hello WatchGuard Wi-Fi Cloud Users,

WatchGuard Wi-Fi Cloud Analyze and Engage will be updated starting on Friday, September 6, 2019.

When:

Analyze

  • APAC region: Friday, September 6, 2019 (12:00AM – 6:00AM HKT)
  • EMEA region: Friday, September 6, 2019 (12:00AM – 6:00AM GMT) 
  • AMER region: Friday, September 6, 2019 (12:00AM – 6:00AM PDT)

Engage

  • All regions: Friday, September 6, 2019 (12:00AM – 6:00AM PDT)

Maintenance Window: 6 Hours

Duration: 6 Hours

Impact: 

  • Analyze and Engage services will be unavailable during the maintenance activity.
  • Captive portal splash pages will be unavailable for up to 15...
Aug
26

NOW AVAILABLE! Wi-Fi Cloud 8.8

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We are happy to announce the availability of Wi-Fi Cloud 8.8. The latest version of Wi-Fi Cloud includes enhancements aimed at simplifying how you run your day-to-day business operations. 

Manage 8.8 Enhancements: 

  • Discover Application Enhancements — You can now perform these tasks in Discover:
    • Configure SSIDs and access point device and radio settings
    • Configure WIPS settings including access point and client classifications, Authorized Wi-Fi Policies, and Intrusion Prevention
    • Monitor WIPS activity and security alerts
    • Configure, schedule, and view Wi-Fi Cloud reports           
  • Hitless Device...
Aug
19

Wi-Fi Cloud Maintenance Update

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Hello WatchGuard Wi-Fi Cloud Users,

WatchGuard Wi-Fi Cloud Launchpad and GO application services will be updated starting on Wednesday, August 21, 2019 for required maintenance to support the upcoming Wi-Fi Cloud 8.8 release.

When:

  • AMER region: Wed, August 21, 2019 (12:00AM PDT / 7:00AM UTC)
  • APAC region: Wed, August 21, 2019 (12:00AM HKT / 4:00PM Monday UTC)
  • EMEA region: Wed, August 21, 2019 (12:00AM GMT / 12:00AM UTC)

Maintenance Window: 6 Hours

Duration: 4 Hours

User Impact:

  • Wi-Fi Cloud management services will be inaccessible during the maintenance activity and you will be unable to log in...
Aug
19

Wi-Fi Cloud 8.8 Production Release

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Hello WatchGuard Wi-Fi Cloud Users,

WatchGuard Wi-Fi Cloud will be upgraded to version 8.8 starting on Friday, August 23, 2019.

  • Discover Application Enhancements — You can now perform these tasks in Discover:
     
    • Configure SSIDs and AP device and radio settings.
    • Configure WIPS settings including access point and client classifications, Authorized WiFi Policies, and Intrusion Prevention.
    • Monitor WIPS activity and security alerts.
    • Configure, schedule, and view Wi-Fi Cloud reports.           
       
  • Hitless Device Firmware Update — Minimizes the downtime for wireless clients during access point...
Jul
19

Wi-Fi Cloud Server Maintenance

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Hello WatchGuard Wi-Fi Cloud Users,

WatchGuard Wi-Fi Cloud will be updated starting on Tuesday, July 23, 2019 to update the SSL certificates running on all cloud servers.

When: 

  • AMER region: Tuesday, July 23, 2019 (12:00AM PDT / 7:00AM UTC)
  • APAC region: Tuesday, July 23, 2019 (12:00AM HKT / 4:00PM Monday UTC)
  • EMEA region: Tuesday, July 23, 2019 (12:00AM GMT / 12:00AM UTC)

Maintenance Window: 6 hours

Duration: Several minutes for each server as the certificate is replaced and web services restarted.

Impact: 

  • Wi-Fi Cloud management services may be inaccessible during the maintenance activity. We...

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