Dear Wi-Fi Cloud User,

WatchGuard values the privacy of everyone's personal data. We take steps to ensure security and data privacy throughout our products and company infrastructure. Facebook recently announced new compliance requirements that went into effect on August 1, 2018 about the storage and use of opt-in demographic profile information (age and gender) collected from guest Wi-Fi users. 

What you need to know:

• Wi-Fi Cloud currently
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WatchGuard is announcing key information affecting the availability of WatchGuard AP120 access point hardware. 

WatchGuard AP120 wireless access point End-of-Life – April 1, 2022

Given the availability of the new WatchGuard AP125 access point with the latest 802.11ac Wave 2 technology, WatchGuard has decided to announce the End-of-Life (EOL) of the AP120 access point. We have not yet announced EOS (End of Sale) for the AP120 access point since some customers will continue to purchase...Read more

WatchGuard’s AP125 offers a significant performance improvement over the Wave 1 AP120 model, giving small-to-midsize and distributed enterprise networks enterprise-grade wireless network performance without the high cost of most Wave 2 APs. When APs are managed with WatchGuard’s Wi-Fi Cloud, companies get the industry’s most sophisticated, patented Wireless Intrusion Prevention System (WIPS) technology. It also provides a powerful location-based analytics engine, guest engagement tools with social...Read more

Hello WatchGuard Wi-Fi Cloud Users,

WatchGuard Wi-Fi Cloud Analyze and Engage services  will be updated starting on Friday, February 22, 2019.

Analyze Update

• APAC region: Friday, February 22, 2019 (4:00PM – 10:00PM UTC)
• EMEA region: Saturday, February 23, 2019 (12:00AM – 6:00AM UTC)
• AMER region: Saturday, February 23, 2019 (8:00AM – 2:00PM UTC)

Engage Update

• All regions: Saturday, February 23, 2019 (8:00AM – 2:00PM UTC)

Maintenance Window: 6...Read more

Hello WatchGuard Wi-Fi Cloud Users,

WatchGuard Wi-Fi Cloud services will be updated starting on Friday, December 14, 2018. These upgrades include:

• WatchGuard Wi-Fi Cloud and AP firmware version 8.6.0-644
• Launchpad update

When: 
APAC region, starts Friday, December 14, 2018 at 4:00PM UTC
EMEA region, starts Saturday, December 15, 2018 at 12:00AM UTC
AMER region, starts Saturday, December 15, 2018 at 8:00AM UTC

Launchpad Update
All regions, starts Saturday, December 15, 2018 at 8:00AM UTC

...Read more

We are pleased to announce the General Availability (GA) of a new application in the Wi-Fi Cloud: Discover. For existing Wi-Fi Cloud accounts, the Discover app has been added to the Dashboard and is available for use. Discover is included at no additional fee for both Secure Wi-Fi and Total Wi-Fi licenses.

Discover is an application within Wi-Fi Cloud that features an all new user interface with simplified, intuitive workflows, helping IT professionals confidently provide answers to...Read more

WatchGuard is announcing key information affecting the availability of WatchGuard AP320 access point hardware. 

WatchGuard AP320 access point End-of-Sale – October 1, 2018 

Given the availability of the new WatchGuard AP325 access point with the latest 802.11ac Wave 2 technology, WatchGuard has decided to announce the End-of-Sale (EOS) of the AP320 access point. WatchGuard will discontinue offering AP320 hardware for sale (EOS) on October 1, 2018. At that time, hardware SKUs will be...Read more

We are happy to announce the availability of Wi-Fi Cloud (Manage 8.6) and (Analyze 4.9.3). The latest version of Wi-Fi Cloud includes enhancements for prioritizing VoIP traffic when background scanning is enabled, and new features for automatic transmit power control and dynamic channel selection for improved high-density performance.  The captive portal platform has also been updated to limit the downtime for splash page users in future upgrades.

Manage 8.6 Enhancements:

• Secure EoGRE Tunnels with IPSec — AP325 and AP420 access points now support
...Read more

Hello WatchGuard Wi-Fi Cloud Users,

WatchGuard Wi-Fi Cloud services will be upgraded starting on Friday, July 20, 2018. These upgrades include:

• WatchGuard Wi-Fi Cloud and AP firmware 8.6.0-634
• Analyze service is upgraded to greatly reduce captive portal splash page downtimes for future upgrades

When: 
APAC region, starts Friday, July 20, 2018 at 4:00PM UTC
EMEA region, starts Saturday, July 21, 2018 at 12:00AM UTC
AMER region, starts Saturday, July 21, 2018 at 4:00AM UTC

Maintenance Window: ...Read more

Hello WatchGuard Wi-Fi Cloud Users,

We are planning maintenance on Thursday, 31 May from 04:00 AM UTC to Friday, 1 June 10:00 AM UTC to deploy improvements to Wi-Fi Cloud.

Wi-Fi Cloud management will be inaccessible during the maintenance activity and you will not be able to perform configuration changes. There is no impact to customer Wi-Fi service. Access Points will still be functional and provide connectivity and security. Splash pages will also be functional for guest access.

Regards,

WatchGuard Wi-Fi Cloud TeamRead more