Product and Support News

WatchGuard is switching Botnet Blocklist providers

Greetings valued WatchGuard Partners and Customers. For those that are not aware, or even those that just need a refresher, the firebox downloads a list of known malicious Command and Control IP addresses that it blocks. This is commonly referred to as the Botnet Blocklist and is Licensed as part of RED service in the Basic Security package. As part of our commitment to provide the best security to you, a new Botnet Block list is being deployed globally on July 13th. Should you or any of your customers encounter a false positive please add the offending IP address to the Blocked Sites Exceptions list and submit a technical support case.  Thank you to everyone for reading and enjoy the rest of your day.