Product and Support News - Support Alerts

Knowledge Base Digest - December 2021

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Each month we publish numerous new articles and known issues to the WatchGuard Knowledge Base. Here is the new content published in December: Articles Access Point cannot connect to WatchGuard Cloud or does not appear in your WatchGuard Cloud account AuthPoint User Activity report does not show data...

Apache Log4J vulnerability

Late last week security researchers disclosed a critical, unauthenticated remote code execution (RCE) vulnerability in log4j2, a popular and widely used logging library for Java applications. CVE-2021-44228 scores the maximum 10.0 on the Common Vulnerability Scoring System (CVSS) due to a...

Knowledge Base Digest - November 2021

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Each month we publish numerous new articles and known issues to the WatchGuard Knowledge Base. Here is the new content published in November: Articles About Wi-Fi in WatchGuard Cloud About Wi-Fi in WatchGuard Cloud access point licenses How do I find my partner account ID? How to add Datto access...

Knowledge Base Digest - October 2021

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Each month we publish numerous new articles and known issues to the WatchGuard Knowledge Base. Here is the new content published in October: Articles Certificate warnings when you browse to websites that use Let's Encrypt certificates through HTTPS proxies with content inspection Firebox...

Knowledge Base Digest - September 2021

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Each month we publish numerous new articles and known issues to the WatchGuard Knowledge Base. Here is the new content published in August: Articles Access Portal RDP Connection Recommendations AT&T USB800 modem connects and disconnects from Firebox Known Issues Built-in mobile VPN client cannot...

Introducing Our New Status Page

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Today we’re pleased to announce the new WatchGuard Technologies status page . People across the globe trust WatchGuard’s products and services to keep their users, devices, and networks secure. We understand it can be frustrating when things aren’t working as expected and you don’t have any insights...

Upcoming WGID Maintenance

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WatchGuard is working on some important maintenance to our services. On 17 September 2021, starting at 11:30pm UTC WatchGuard will be performing maintenance that may cause service interruptions, as well as some small changes to the product. The duration of this maintenance is expected to last from...

Knowledge Base Digest - August 2021

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Each month we publish numerous new articles and known issues to the WatchGuard Knowledge Base. Here is the new content published in August: Articles AuthPoint quarantines users synced from Active Directory when the name of their Active Directory group is changed Discover shows an incorrect...

Knowledge Base Digest - July 2021

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Each month we publish numerous new articles and known issues to the WatchGuard Knowledge Base. Here is the new content published in July: Articles Users cannot log in to Outlook with AuthPoint MFA Configure HTTPS Content Inspection for Exchange Server with Outlook Web Access AuthPoint does not sync...

Knowledge Base Digest - June 2021

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Each month we publish numerous new articles and known issues to the WatchGuard Knowledge Base. Here is the new content published in June: Articles False positive security scans for jQuery vulnerabilities in Dimension 2.2 Find Dimension Operating System version How to manually reset TDR Host Sensor...