Knowledge Base Digest - September 2024 01 October 2024 By Sandra Takeuchi Share on LinkedIn Share on Facebook Share on X Share on Reddit Featured Image Articles Forgot Token mode does not work on Mac without an Internet connection End of Availability for the AuthPoint Password Manager Allow WatchGuard Support to connect to your WatchGuard products macOS Sequoia 15.x software compatibility Known Issues Outdated Log4j library is found on PCs that run WatchGuard System Manager (WSM) Issues affecting remote actions for mobile devices with WatchGuard Mobile Security app Mobile VPN with IKEv2 connections fail on iOS 18 Filed under: Support Alerts Blog Home
Featured Image Article Knowledge Base Digest - May 2026 Article Knowledge Base Digest - May 2026 Known Issues FQDN policies do not work after a Firebox reboot Unable to create a new external interface VLAN configuration from the local Web UI of a cloud-managed Firebox Cannot remove groups with long names from AuthPoint group syncs Cannot remove groups with long names from Zero Trust policies Firebox truncates RADIUS State attribute with embedded null characters Cannot change the order of Mobile VPN authentication servers for a cloud-managed Firebox Patch Management or Vulnerability Assessment show Error 29 on macOS and Linux and Error -2147020579 on Windows Content Inspection with self-signed or untrusted CA certificates generates warning that cannot be bypassed Firebox Cloud: Cannot delete SD-WAN action Cannot Reorder ThreatSync Automation Policies Helpdesk operators cannot access devices when assigned to specific account groups Firebox T25-W network service crashes when wireless mode set to 802.11ax on 5 GHz radio WatchGuard Cloud Scheduled Report History shows "Report Failed" then "Completed" Read Article
Featured Image Article Knowledge Base Digest - April 2026 Article Knowledge Base Digest - April 2026 Articles Are Dimension and WebBlocker Server affected by the Linux kernel vulnerabilities (CVE-2026-23268 and CVE-2026-23269)? ThreatSync remediation response actions do not block wireless client connections to some types of malicious access points Block or disable weak CBC ciphers for Firebox web server Connections to Policy Manager or System Manager Fail with FireCloud About WMM/QoS support on WatchGuard access points managed in WatchGuard Cloud Access point channel changes due to DFS, ACS, or DCS do not immediately show the new channel Known Issues Zero-touch deployment fails for new cloud-managed Fireboxes Firebox generates large number of wireguard-wrap log messages Sending Firebox fault reports to WatchGuard returns an error Incident occurrence count may appear lower than actual occurrence count Bridge interface subnet changes require restart to update Mobile VPN with SSL configuration DNSWatch Dashboards in WatchGuard Cloud fail to load Configure wireless interfaces when Firebox configured in bridge mode When the Mobile VPN with SSL client log level is Debug, the VPN tunnel is unusable RESTful API authentication fails when the API password includes a colon Incorrect Zero-Trust Application Service protection error shows when network protections are disabled BOVPN import fails when configuration file contains a virtual interface VPN with a subnet mask as the remote virtual IP Cannot save Authentication Servers settings when SAML IdP Name contains spaces Global Domain Feed results do not accurately show in DNSWatch in WatchGuard Cloud domain search results Apple iOS devices show "No usable data found" error when scanning QR code for SSID that uses OWE security Fireware Web UI responds slowly when you manage users on Fireboxes with many Firebox-DB users FireCluster upgrade failures due to full system storage partition Read Article
Featured Image Article Knowledge Base Digest - March 2026 Article Knowledge Base Digest - March 2026 Articles FireCloud causes some websites to display the wrong language, even with the XFF header included Warning for macOS Tahoe 26.4 and Rosetta 2 compatibility WatchGuard Endpoint Security On-Demand Scan Scenarios Access point 2.4 GHz radio might not use 40 MHz channel width New Data Retention Periods for Endpoint Security Solutions How to configure a cloud-managed Firebox to emulate bridge mode in WatchGuard Cloud SSO Client does not support Windows devices with ARM processors VLAN ID restrictions on Firebox T115-W, T125, T125-W, T145, and T145-W in Fireware v2026.1.2 and v2026.2 Windows Domain Services, DNS, and FireCloud Limitations WatchGuard SAML signing certificate expiration might cause SSO login failures Known Issues T Series and Mx90 Fireboxes cannot update Gateway AntiVirus signatures from 202600224.1845 The count of users and groups on the FireCloud Authentication page is incorrect Firewalld crash causes Firebox to become unresponsive after reboot AuthPoint Logon App shows the wrong authentication options when not connected to the Internet When you configure Application Control to block Apple iMessages, other Apple services, such as Jamf Pro device management, might be blocked AP330 on firmware v3.1 might unexpectedly reboot when performing threat-remediation actions while under a high client load Link Monitor with TCP port 0 can cause cluster failover or device unresponsiveness Dimension Test Connection error if password contains a space when you use an external database Hotspot guest users are lost after Firebox reboot or FireCluster failover I cannot add FireCloud exceptions with network IP addresses Cannot create or update AuthPoint SAML resources when you upload an image 500 OK error when you try to download a Mobile VPN with IKEv2 client profile from WatchGuard Cloud Scheduled reports do not send and cannot be downloaded in WatchGuard Cloud In the WatchGuard Cloud Live Status page, SD-WAN events show in UTC not local time Spam ID missing from traffic logs in WatchGuard Cloud AuthPoint authentication errors with ADFS or RADIUS Cloud-managed Firebox does not deploy BOVPN if no recent configuration changes Link speed options missing for module interfaces on Mx90 Fireboxes Read Article