Knowledge Base Digest - September 2024

Articles

• Use a PowerShell script to enable WatchGuard MDR access to Microsoft Defender for Endpoints
• AuthPoint Mobile App Does Not Work on iOS 26 Developer Beta Version
• Dimension certificate not valid when you configure Dimension Command

Known Issues

• Performance of Management Server might degrade when the task.ini file size is large
• Total Active Devices widget shows zero in ThreatSync+ NDR
• Users that log in with a Windows Hello PIN are prompted to authenticate twice
• Per-Client URL Audit Detail report shows 'No data available' when account is selected in Account Manager
• SSL VPN connections fail after the client requests the configuration from the Firebox
• Patch Management does not support Mobile VPN with SSL client updates for Windows devices
• Cannot import PFX certificate file in Fireware v12.11 and higher
• Endpoint Security causes Windows Server 2025 operating system to start slowly
• Endpoint Security immediate and scheduled scans blocked
• Endpoint Security does not update after you restart a computer with a 1603;30 error

Articles

• Transmit power settings and monitoring for WatchGuard access points
• Why don't I see the MDR reports in the Managed Services portal that I receive by email?
• Access point configuration after a change of account ownership or account merge

Known Issues

• When you edit an external VLAN interface, the New VLAN option removes all VLANs on the interface
• Error in WatchGuard Cloud when AuthPoint external identity passphrase includes < character
• Evil Twin access points not correctly detected by Airspace Monitoring
• Malicious IP Address incidents with risk score of 1 no longer generated in ThreatSync
• Web UI pages not displayed correctly when you manage a Firebox or FireCluster with Dimension Command
• ThreatSync incidents and blocked and trusted access points not available in WatchGuard Cloud after account merge
• Internal error in WatchGuard Cloud Log Manager and Log Search pages for a date search of more than 10 days
• Backup master in Inactive status after T Series FireCluster reboot
• Devices that use the Mobile VPN with SSL client are not compliant with Microsoft Entra ID

Known Issues

• Adding duplicate DHCP reservations in Web UI causes a loss of DHCP settings
• Endpoint Security error status 0xc0000428 on Windows 11 endpoints with Microsoft KB5052093 when they run dism.exe or sfc.exe
• WatchGuard Cloud managed access points detected as an Evil Twin false positive
• Cannot install FireCloud Connection Manager on same computer as Cytomic or Panda agent
• "There are no WatchGuard Agent licenses available" error after WatchGuard Agent and FireCloud Connection Manager installation
• RADIUS authentication might fail with Fireware v12.11.1 when the Firebox is in FIPS mode
• Undeployed changes notification always shows in templates with a Dimension server
• Add Device Wizard configuration for multiple replacement (RMA) access points is not applied
• Endpoint Security issues with temporary files created when users work simultaneously with Office applications
• Endpoint Security Web Access Control fails to block sites
• Access Portal RDP session disconnects after approximately one minute
• When you try to authenticate to Microsoft Outlook 2016 with AuthPoint, you see a blank page
• Geolocation no longer classifies IPv4 addresses after upgrade to Fireware v12.11
• Geolocation no longer classifies IPv4 addresses higher than 200.0.0.0
• Mobile VPN with SSL client does not remember SAML authentication user names
• Upgrade to Endpoint Security protection v8.00.24.0001 causes slow network performance
• CSR generation timeout with FSM on Firebox T-series models