Knowledge Base Digest - October 2025
03 November 2025
Featured Image
Articles
- Error "import failed 400 invalid platfom" occurs when you move a configuration to a new Firebox model
- How does the Endpoint Security layered detection model provide protection against malware?
- Mobile VPN with SSL Client v12.11.4 mini browser page remains open, even after a successful SAML authentication to Microsoft Entra ID.
- Operators with custom roles cannot access the UI for AuthPoint, FireCloud, or cloud-managed Firebox policies
- ThreatSync+ Limitation Phase FAQ
Known Issues
- Endpoint Security issue when AutoPlay on removable storage devices is manually disabled from the Windows Registry
- BOVPN tunnel cannot be established when authentication method set to None in Phase 2 proposal
- Fault reports are not generated after a system crash
- When split tunnel VPN is configured, Mobile VPN with SSL Client v12.11.4 users cannot get access to Internet
- AuthPoint gives error code 201.015.010 for the logon app when users authenticate offline or with Forgot Token mode
- Dark mode in WatchGuard Cloud does not show correctly
- Cannot navigate past first page of Firebox Detail reports in WatchGuard Cloud
- Web Access Control in Endpoint Security prevents connection to the Firebox SSL VPN client
New Video Tutorials
- How to Fix License Overallocation video:
https://youtu.be/1HfgyeoGBeU
