Product and Support News

Knowledge Base Digest - February 2022

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Each month we publish numerous new articles and known issues to the WatchGuard Knowledge Base. Here is the new content published in February and early March: Articles Wireless client MAC address randomization and reporting in Wi-Fi in WatchGuard Cloud Support automated phone system partner...

New Version of MSSP Command Now Available in Partner Portal

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We have redesigned the MSSP Command application to provide a more responsive experience. The new user interface focuses on better analytics and reporting features to simplify the usage of points as well as how the costs can be billed to customers. What’s New in the MSSP Command: The updated...

Knowledge Base Digest - January 2022

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Each month we publish numerous new articles and known issues to the WatchGuard Knowledge Base. Here is the new content published in January: Articles AuthPoint Gateway continuously loses connection to WatchGuard Cloud Change the Admin and Status passwords on a Firebox Connect to a Wi-Fi in...

Knowledge Base Digest - December 2021

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Each month we publish numerous new articles and known issues to the WatchGuard Knowledge Base. Here is the new content published in December: Articles Access Point cannot connect to WatchGuard Cloud or does not appear in your WatchGuard Cloud account AuthPoint User Activity report does not show data...

New Fireware update releases

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In our last blog post of 2021, Corey shared 5 cybersecurity New Year's resolutions. Now is a great time to put one of those into practice: update to the latest version of Fireware! WatchGuard has posted new maintenance updates for Fireware 12.7.2 and earlier branches, 12.5.9 and 12.1.3. WatchGuard...

Five Cybersecurity New Year’s Resolutions You Can Achieve Today!

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The beginning of a new year marks a time of reflection and planning, and for making New Year’s Resolutions. Unfortunately, many resolutions are quickly forgotten once post-holiday life gets busy. At WatchGuard, we’d like to help you make and keep five important cybersecurity resolutions that you can...

New AuthPoint policy: Geofence

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Earlier this year, we launched the AuthPoint Risk Framework, a powerful and flexible way to manage authentication policies, and on our continuous path towards Zero Trust, we have added policies for Network Location (policies based on the end user´s network) and Time Schedule (based on the day and...

Apache Log4J vulnerability

Late last week security researchers disclosed a critical, unauthenticated remote code execution (RCE) vulnerability in log4j2, a popular and widely used logging library for Java applications. CVE-2021-44228 scores the maximum 10.0 on the Common Vulnerability Scoring System (CVSS) due to a...

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WatchGuard Beta Program

As a WatchGuard partner or customer with an active account, you can join our software beta program to experience our products in the early stages, and give your feedback to influence the course of development.

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End of Life Policy

WatchGuard will periodically announce End-of-Sale and End-of-Life life cycle milestone information along with migration recommendations for our valued customers.

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Product Certifications

WatchGuard security solutions are well-designed, easily deployed, and rigorously tested. We regularly submit our products for third-party evaluation to ensure we meet all industry standards.

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