TDR: Planned Service Interruption

Fireware 12.9.3

WatchGuard has posted a new maintenance release Fireware 12.9.3.  This maintenance release addresses several issues resolved since the previous 12.9 release.  See details in the Release Notes for a full list of enhancements and resolved issues in this release.

In addition to Fireware, version 11.12 update 1 of the Terminal Services TOAgent is available, resolving a compatibility issue between the agent and Endpoint Security protection, as well as v15.14 of the WatchGuard IPSec Mobile VPN Client for Windows.

Does this release affect me?

Fireware 12.9.3 is available for:

• T Series: T55 and T70; T20, T40, and T80; T25, T45, and T85
• M Series: M400, M440, and M500; M270, M370, M470, M570, and M670;  M290, M390, M590, and M690; M4600 and M5600; M4800 and M5800
• Firebox NV5, FireboxV, and Firebox Cloud

How to upgrade

Firmware upgrades are included at no charge with active WatchGuard support subscriptions. The easiest approach is to use WatchGuard Cloud to schedule upgrades for one or many systems. You can also upgrade individual systems directly from within the WebUI. Admins may also download the applicable packages from the WatchGuard Software Download Center.

Contact

For Sales or Support questions, you can find phone numbers for your region online. If you contact WatchGuard Technical Support, please have your registered appliance Serial Number or Partner ID available.

WatchGuard announced on 21 April 2023 that we temporarily disabled the process for automatically updating TDR Host Sensors to WatchGuard Endpoint Security. On 8 May 2023 at 12:00 UTC, we will resume that process.  

If you previously opted in to automatic upgrades, they will resume at that time. The upgrade page in WatchGuard Cloud will also become available again for those who want to initiate an upgrade or check the status of an existing upgrade.  

Thank you for your patience and understanding throughout this process. Have a nice rest of your day! 

The WatchGuard Product Team 

Fireware 12.9.2

WatchGuard has posted a new maintenance release Fireware 12.9.2.  This release allows configuration of link-local IPv6 default gateways, enables configurable DNS suffix for IKEv2 configuration, and addresses several issues resolved since the original 12.9 release.  See details in the Release Notes for a full list of enhancements and resolved issues in this release.

Additionally, this release includes support for the new Firebox T25, T45, and T85 models, including 802.11ax Wi-Fi 6 support, and dual-concurrent 2.4Ghz and 5Ghz in wireless models.

Does this release affect me?

Fireware 12.9.2 is available for:

• T Series: T55 and T70; T20, T40, and T80; and the recently released T25, T45, and T85 models
• M Series: M400, M440, and M500; M270, M370, M470, M570, and M670;  M290, M390, M590, and M690; M4600 and M5600; M4800 and M5800
• Firebox NV5, FireboxV, and Firebox Cloud

How to upgrade

Firmware upgrades are included at no charge with active WatchGuard support subscriptions. The easiest approach is to use WatchGuard Cloud to schedule upgrades for one or many systems. You can also upgrade individual systems directly from within the WebUI. Admins may also download the applicable packages from the WatchGuard Software Download Center.

Contact

For Sales or Support questions, you can find phone numbers for your region online. If you contact WatchGuard Technical Support, please have your registered appliance Serial Number or Partner ID available.