WatchGuard Managed Detection & Response (MDR)

Go Beyond Detection. Respond Smarter. Sleep Better.

Your security tools see threats. We stop them. WatchGuard MDR combines AI-driven automation and human expertise to detect, investigate, and respond to threats across endpoint, network, identity, and cloud – all from one unified platform built for seamless protection across your stack.

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< 1 False Positive

per month

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Average 6 Alerts

per month

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6 Minutes

mean time to first response on critical alerts

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10 Milliseconds

to auto-block threats

When Cyber Threats Strike, Speed Matters

See how always-on detection, real analysts, and rapid response stop attacks before they become incidents. Watch the 60-second overview that shows MDR in action.

How MDR Improves Your Security

Learn how MDR protects your environment, what sets it apart from other security tools, and what WatchGuard includes as part of the service.

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MDR is a fully managed service that secures every part of your environment, including devices, user accounts, cloud applications, and the traffic between them. Instead of sending you unnecessary alerts, it filters noise, investigates threats, and responds on your behalf. It’s 24/7 protection powered by WatchGuard's Unified Security Platform, so every signal connects, every response is faster, and every action is visible in one place.

MDR goes beyond alerting. It combines continuous monitoring, expert investigation, and real threat response in one service. Instead of handing you alerts to handle on your own, MDR validates threats and takes action to contain them, day or night.

WatchGuard MDR provides 24/7 monitoring, investigation, and real-time threat containment across devices, user identities, cloud services, and network. AI and human analysts work together to reduce noise, stop attacks quickly, and give you clear visibility and reporting through one unified platform.

WatchGuard offers options based on your coverage needs. Core MDR and Core MDR for Microsoft focus on endpoints and Microsoft 365, but threats that move through identity, cloud, or the network may still be missed. Total MDR covers the full WatchGuard stack coverage across endpoint, identity, network, and cloud. Open MDR fits mixed environments that rely on third-party tools.

WatchGuard MDR Gives You Powerful Features

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24/7 Monitoring and Response

A global SOC investigates alerts, confirms real threats, and responds within minutes using automation and human expertise.

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Proactive Threat Hunting

Analysts search for stealthy or emerging threats that security tools may miss, identifying indicators of compromise and preventing repeat incidents.

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Immediate Threat Containment

Critical threats are isolated and stopped quickly so they can’t spread.

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Rapid Onboarding and Simple Scalability

Get protected in hours and scale coverage easily across hybrid or multi-tool environments.

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Unified Portal Visibility

A single WatchGuard managed services portal provides real-time insights, incident timelines, and proof-of-protection reports for compliance and cyber insurance needs.

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Flexible Integration and Coverage

Works across WatchGuard and third-party tools, including Microsoft Defender, CrowdStrike, Okta, and leading firewalls, to meet you where you are without tool migration.

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Technical Account Manager (TAM)

An expert who interprets SOC activity, delivers regular security reviews, and helps you demonstrate value to stakeholders.

Discover the Platform Advantage

WatchGuard MDR uses one platform for endpoint, identity, cloud, and network activity, so everything shows up in one place. The WatchGuard Platform makes deployment and operations easier while improving coverage across your threat surface. This reduces cost, lowers risk, and helps stop advanced attacks early.

 
 
 
 

MDR That Fits Your Tech Stack

Your security journey is unique – and our MDR meets you where you are. Choose from Core MDR for endpoint focused defense, Total MDR for full WatchGuard stack coverage, or Open MDR to extend detection and response to third-party endpoint, identity, and firewall technologies. Scale at your pace while staying protected.

Core MDR Core MDR for MS Total MDR Open MDR
24/7 SOC Monitoring ✓ ✓ ✓ ✓
AI/ML-Based Threat Detection ✓ ✓ ✓ ✓
Incident Response
(Human and Automated Response, Root Cause Analysis)		 ✓ ✓ ✓ ✓
Advanced Incident Response
(Post-breach investigation, recovery, and prevention)		 ✓ ✓ ✓ ✓
Threat Hunters ✓ ✓ ✓ ✓
Defense Portal ✓ ✓ ✓ ✓
Partner Access to Technical Account Manager ✓ ✓ ✓ ✓
Endpoint Integration WatchGuard Endpoint Microsoft Defender WatchGuard Endpoint WatchGuard Endpoint, CrowdStrike, Microsoft Defender
Network Integration WatchGuard Firebox, ThreatSync NDR WatchGuard Firebox, ThreatSync NDR, and most third-party firewalls
Identity Integration WatchGuard AuthPoint WatchGuard AuthPoint, and Okta
Microsoft 365 ✓ ✓ ✓ ✓
AWS CloudTrail Coverage ✓ ✓
Google Workspace ✓ ✓

“WatchGuard Total MDR is not only important for our clients, but it’s imperative as it acts as a customized virtual SOC, providing continuous threat intelligence, strategic guidance, and escalation support, enabling us to proactively defend against adversaries and attacks at an optimized cost.”

Julien Perret, Founder of Eiffie

See How MDR Works – From Alert to Action

Take a self-guided tour of our 24/7 Managed Detection and Response service and see how we detect, respond, and protect in real time.

Explore the Demo Experience