WatchGuard Resources to Aid with Remote Worker Security

As the coronavirus (COVID-19) continues to spread worldwide, we are dedicated to working to support your needs as you enable secure remote work access for your staff. We realize that organizations are more focused on preparedness and maintaining business as usual when a disruption like this occurs. Therefore, we are making the following resources available that can help in the quick transition to a productive and secure remote workforce.

Are you looking for quick and effective ways to increase remote worker security?
These steps can improve work continuity and cybersecurity.

  • Scrutinize your business’s plan to continue operations while employees are out of the office
  • Revise policies to communicate expectations for remote and mobile workers
  • Teach employees how to avoid falling victim to cybersecurity attacks while working from home
  • Implement multi-factor authentication using a mobile app
  • Expand VPN capacity as needed for more remote access demand
  • Help remote employees enable secure Wi-Fi networks

WatchGuard Is Ready to Help You Work From Home!

We are offering free and discounted services to help companies protect their mobile workforce.

Man sitting at a home office desk with a Passport icon in the lower left corner

DNS Filtering & Multi-Factor Authentication

WatchGuard Passport is a bundle of user-focused security services designed to block phishing attempts, enforce web policy, protect confidential information, and authenticate people anywhere in the world.

For a limited time, WatchGuard is offering the DNS filtering and multi-factor authentication components of Passport – DNSWatchGO and AuthPoint – free for 60 days for up to 250 users.

Icons: DNSWatchGO and AuthPoint

Virtual Firewall and VPN

Cloud-hosted firewalls can help to load-balance VPN traffic destined for your HQ and scale to accommodate the connections your company requires. To help you get through the surge of VPN traffic, WatchGuard is offering FireboxV licenses free for 30 days. Three mobile VPN options are supported and available to accommodate your specific network security needs. For additional information view the FireboxV and COVID-19 licensing FAQ.

To register for your free FireboxV license, please contact your WatchGuard Partner.

Woman working at a dining room table with papers and a laptop with a FireboxV logo in the left side

Committed to Helping Businesses During COVID-19 and Beyond

WatchGuard continues to serve our customers and partners, while supporting the needs of the communities in which we operate. Steps WatchGuard has taken to ensure business continuity include:

Social distancing: Mandated work-from-home has been implemented for employees who are based in our offices in Seattle (US and WatchGuard headquarters), China, Singapore, and Italy.

Travel restrictions: Following the CDC travel guidelines, WatchGuard has ceased all non-essential business travel, including travel in/out of Level 2 or Level 3 risk countries.

Production: WatchGuard confirmed supply inventory will meet forecasted needs and we continue to work with our vendors to ensure the long-term availability of all of our products.

Supply chain: We maintain daily contact with our manufacturers, freight forwarders and other points in the supply chain to assess, manage, and mitigate issues.

Service availability: We are working to ensure that all Cloud services, including WatchGuard Cloud, AuthPoint, Threat Detection and Response, Wi-Fi Cloud and DNSWatch/DNSWatchGO remain at 100% capacity during this time of increased demand.

Access to Support: Our Customer Support team remains fully operational. The team has a work-from-home/business continuity response plan for instances such as this and customers will not notice any difference in service and support.

Order administration: Our sales and order processing functions are operating as usual with all personnel working remotely and providing 100% coverage for all accounts and order processing.

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