Delivering Unified Security and Operational Efficiency in Southern Sweden
Challenge
Datorer och Service i Sverige AB, a managed service provider (MSP) serving businesses across southern Sweden, faced increasing challenges delivering consistent, high-quality security solutions to its customers. Managing firewalls, endpoint solutions, and other security tools from multiple vendors created fragmented workflows, duplicated effort, and limited visibility. As Igor Grubor, area manager, explains:
“Our biggest challenge before we began working with WatchGuard was being able to deliver a stable, consistent, and future-proof security level to our customers while we ourselves were working with several different and partially limited systems. Each product had its own system, settings, and administrative interface, creating both extra workload and a risk that things would fall through the cracks. Without a centralized overview, it became difficult to quickly detect threats or proactively analyze potential incidents. Quite simply, we needed a more stable and unified platform that would help us work smarter, faster, and with higher security.”
Prior to WatchGuard, the company relied on another vendors’ firewalls and wireless access points. While these products met basic needs, they lacked the scalability and integration required for growing security demands. In searching for a new provider, Datorer och Service i Sverige AB prioritized scalability, centralized administration, real-time monitoring, and efficiency. They were looking for a platform where security incidents could be quickly detected, analyzed, and addressed across all devices.
Solution
WatchGuard became the clear choice, combining trust, technical quality, and integration. Having previously been a Panda Security customer, the team recognized the value when Panda technology was integrated into WatchGuard’s broader product portfolio. The smooth migration from Panda Antivirus to WatchGuard Cloud further simplified the transition. Grubor highlights the advantage of the unified platform:
“What especially caught our interest was the centralized and highly intuitive management interface that WatchGuard offers. All their products are designed to work together in a way that provides full control, quick insight, and clear analysis of the security posture. For us, it was crucial to be able to manage everything, from firewalls and endpoints to authentication and reporting, from a single platform. It saves time, reduces the risk of errors, and makes the entire security workflow more efficient.”
Employee adoption was swift, aided by WatchGuard’s structured, hands-on support. Grubor credits team members Oscar and Mattias for their guidance.
“Our employees adapted surprisingly quickly, thanks in large part to the training and support we received from the WatchGuard team. Their walkthrough of the system was clear, structured, and hands-on, which made it easy to learn and start using the platform immediately.”
Over time, the company expanded its use of WatchGuard products. Firebox and Endpoint Security became core offerings, supplemented with AuthPoint for identity protection and MDR for advanced monitoring. The seamless integration made expansion logical and efficient.
“We continuously receive updates and recommendations from the team, which makes it easy to determine which products suit the needs of our customers and our own operations. The fact that the products integrate so well with each other makes the expansion both logical and efficient.”
Results
The impact of WatchGuard’s platform has been transformative. By unifying multiple security functions, Datorer och Service i Sverige AB achieved greater control, efficiency, and service quality. Grubor explains, “by bringing all security functions together on a single platform, we have achieved an entirely new level of control and efficiency. We can now easily monitor threats, analyze incidents, and manage all security components without having to jump between different systems. For our customers, this has meant faster response times, better protection, and a documented security level that is often highlighted during audits.”
Internally, the company has seen reduced administrative workload, faster employee onboarding, and improved operational workflows. Their credibility as a security partner has grown, thanks to faster incident response, clear reporting, and more professional security management.
Since partnering with WatchGuard in 2012, Datorer och Service i Sverige AB continues to grow confidently, expanding their deployment of WatchGuard products at a pace that aligns with their business strategy and customer needs. The partnership remains anchored in trust, technical excellence, and a shared commitment to delivering world-class security solutions.