How AMA Networks Grew 150% YoY by Standardizing on WatchGuard’s Unified Security Platform
AMA Networks, a San Diego-based managed service provider (MSP), found itself at a crossroads. As the business grew, so did the complexity of managing multiple security vendors, each with its own licensing model, interface, and support structure. “We were using whatever the client had, different firewalls, antivirus platforms, network tools, and it pulled us in too many directions at once,” said CEO Amir Hadziosmanovic.
The fragmentation slowed operations, strained internal resources, and limited the company’s ability to scale. At the same time, client expectations around cybersecurity were rising, especially in regulated industries.
Why WatchGuard: Simplicity, Value, and Trusted Support
AMA Networks’ journey with WatchGuard began many years ago, as a reseller/MSP of their firewalls. However, over the years, they had to navigate the complexities of larger, less agile vendors like Cisco and Aruba, dealing with complex pricing and fragmented tools, which ultimately led them to switch vendors.
After building their relationship through firewalls, AMA shifted to the full WatchGuard platform after realizing that managing many different products was inefficient.
“There was no nickel and diming with WatchGuard. Everything was included in the Total Security package,” said Amir. More importantly, WatchGuard stood out for its personal support. “Sales engineers and account managers visited often, asked for feedback, and really listened. That built mutual respect and trust.”
“Having a platform that let us unify our security across the board changed everything – from the way we worked to the type of clients we could serve,” Amir explained. This shift unlocked major growth and operational efficiency, fueling AMA’s success.
Solution: A Unified Security Platform Centered on EPDRs
Today, over 97% of AMA Networks’ managed clients use at least one WatchGuard solution. AMA Networks specializes in compliance-driven industries such as CPA firms, financial services, environmental/engineering, and non-profits. By standardizing on WatchGuard, AMA delivers the level of security and efficiency these sectors demand without adding operational overhead. Most began with firewalls and naturally expanded into a full stack, including wireless access points, endpoint protection (EPDR), multi-factor authentication (AuthPoint), DNS filtering, and ThreatSync.
Among the entire suite, EPDR has been a standout component for both client protection and AMA’s business growth.
“We’ve had zero major breaches or ransomware incidents among fully WatchGuard-protected clients,” Amir emphasized. And the EPDR solution played a direct role in that, particularly during one high-stakes client incident where WatchGuard outperformed a major competitor. “CrowdStrike alerted the client, but only after the ransomware had already encrypted everything. WatchGuard’s EPDR, on the other hand, stopped the ransomware hub before it could spread. “We had all the telemetry to prove it,” Amir added.
AMA used EPDR in combination with ThreatSync, firewalls, and AuthPoint to isolate the threat, contain the damage, and restore the client’s environment quickly
EPDR wasn’t just a technical success; it became a catalyst for revenue growth. “EPDR drove a big financial surge,” said Amir. “But more importantly, it made it easier to upsell the full stack. Once clients saw the real-world protection and integration, they wanted more.”
Results: Efficiency, Growth, and Market Expansion
The impact of WatchGuard’s full-stack adoption, especially EPDR, has been transformational for AMA Networks:
- 150% year-over-year growth over the past five years
- 96% client retention rate among WatchGuard users, higher than the company average with other vendors
- Zero major breaches or ransomware incidents among fully WatchGuard-protected clients
- 30-40% faster deployments per site with WatchGuard Cloud
- 50% less time spent on security vendor management
- 60 hours saved annually on license administration
The 150% YoY financial growth wasn’t just about adding more clients but about adding the right ones. With the Unified Security Platform, AMA has expanded from mostly SME clients to serving CPA firms with 100+ employees and multi-location businesses with strict compliance needs. This approach not only improved AMA’s internal efficiency but also gave clients faster onboarding, more predictable costs, and the confidence that their compliance and security needs were being proactively managed. They’ve also entered the Managed Detection & Response (MDR) space without needing to outsource to a third-party SOC. “We went from doing $30K-$40K in business to $300K-$400K per quarter. We were growing 2-3X quarter over quarter. By standardizing on WatchGuard’s Unified Security Platform, AMA Networks was able to scale its operations, win larger clients, and deliver a higher standard of protection across its portfolio,” Amir noted.
Built for Security, Scaled for Growth
AMA Networks’ success story with WatchGuard is a model of how an integrated security platform can power real business transformation. By consolidating tools, improving visibility, and standardizing on a platform built for MSPs, AMA has grown stronger, more efficient, more profitable, and more secure.
“WatchGuard may not have Cisco’s name behind it,” Amir said, “but it’s absolutely a formidable cybersecurity partner and one that has helped us grow, protect our clients, and sleep better at night.” AMA Networks has become a model of how MSPs can scale profitably while keeping clients secure. By making the right vendor decisions, AMA positioned itself as a leader in the San Diego market and beyond.