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WatchGuard Cloud + ConnectWise PSA Integration Demo

Simplify management with automated ticketing, device syncing, and centralized monitoring

See how WatchGuard Cloud and ConnectWise PSA work together to streamline service delivery by automating ticket creation, syncing device information, and improving visibility across customer environments. It reduces manual work, eliminates data-entry errors, and ensures alerts and updates flow directly into ConnectWise so service teams can respond faster and maintain accurate records.

What you’ll see in this demo:

  • How WatchGuard Cloud automatically creates and updates tickets in ConnectWise
  • Mapping alerts, events, and device attributes for accurate PSA workflows
  • Syncing device inventory and endpoint details into ConnectWise
  • Improving service efficiency with automated alert-to-ticket rules
  • Reducing manual overhead with consistent, real-time data synchronization

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"Directly from my ConnectWise environment, my team can now instantly view customers and product licenses, while alerts automatically generate and resolve tickets... It’s a major leap in operational efficiency that empowers my technicians to focus on what matters most ‒ delivering outstanding customer service. "

Chris Miller, vice president, Pacific Office Automation

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