Hello WatchGuard Wi-Fi Cloud Users,

We are planning a brief maintenance on Friday, 26 January between 03:00 AM to Saturday, 27 January 09:00 AM UTC to deploy new features and improvements to the Wi-Fi Cloud.

During the maintenance window, Wi-Fi Cloud management will be inaccessible during the maintenance activity and you will not be able to perform configuration changes. There is no impact to customer Wi-Fi service. Access Points will still be functional and provide connectivity and security. Splash pages will also be functional for guest access.

Regards,

...Read more

Hello WatchGuard Wi-Fi Cloud Users,

We are planning a brief maintenance on Friday December 8, 2017 between 7:00PM and 8:00PM Pacific Time to deploy improvements to the Wi-Fi Cloud.

During the maintenance window, access to the Wi-Fi Cloud Dashboard will be down for maintenance (approximately 15 minutes). Your access points and splash pages will continue to pass client traffic and will not be interrupted. 

If you have any questions regarding the update, please visit www.watchguard.com/support

Regards,

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Fireware 12.0.2 General Availability
We are pleased to announce the General Availability (GA) of Fireware 12.0.2 and WSM 12.0.2 today. These releases, which are now available at the software download center, resolve several issues that had been reported from the field. Since these are maintenance releases, there are no new features included. Please review the Release Notes for a comprehenisve list of issues that are addressed. Notable highlights...Read more

Hello WatchGuard Wi-Fi Cloud Users,

We are planning a brief maintenance on Wednesday, November 22, 2017 between 9:00PM and 10:00PM Pacific Time to deploy improvements to the Wi-Fi Cloud. 

During the maintenance window, users will not be able to activate new access points or Wi-FI Cloud accounts (approximately 20 minutes). Your access points, management and splash pages will continue to pass client traffic and will not be interrupted. 

If you have any questions regarding the update, please visit www.watchguard.com/support...Read more

Hello WatchGuard Wi-Fi Cloud Users,

We are planning a brief maintenance on Friday November 17, 2017 between 7:00PM and 8:00PM Pacific Time to deploy improvements to the Wi-Fi Cloud.

During the maintenance window, access to the Wi-Fi Cloud Dashboard will be down for maintenance (approximately 15 minutes). Your access points and splash pages will continue to pass client traffic and will not be interrupted. 

If you have any questions regarding the update, please visit www.watchguard.com/support

Regards,

...Read more

WatchGuard access points provide secure, reliable wireless connectivity to businesses around the world. At WatchGuard, we are passionate about mobility and security and are dedicated to keeping wireless environments updated with the latest software features to keep people safe and their businesses running smoothly. For example, at the time of our public announcement of the WPA/WPA2 key reinstallation (KRACK) vulnerability, corrective software was already available online. Additional details about...Read more

Hello WatchGuard Wi-Fi Cloud Users,

We are planning a brief maintenance on Friday November 10, 2017 between 7:00PM and 8:00PM Pacific Time to deploy improvements to the Wi-Fi Cloud.

During the maintenance window, access to the Wi-Fi Cloud Dashboard will be down for maintenance (approximately 15 minutes). Your access points and splash pages will continue to pass client traffic and will not be interrupted. 

If you have any questions regarding the update, please visit www.watchguard.com/support

Regards,

...Read more

Fireware 12.0.1 General Availability
We are pleased to announce the General Availability (GA) of Fireware 12.0.1 and WSM 12.0.1 today, along with updates for the Access Point firmware. These releases provide fixes for many reported issues and include some significant security updates. Key highlights: 

• Patches previously announced in the blog post on KRACK WiFi vulnerabilities, including a new feature to mitigate against the vulnerability in unpatched clients. 
...Read more

Summary
On October 16, 2017, security researchers announced several vulnerabilities in the WPA/WPA2 encryption protocol that affect countless Wi-Fi enabled devices worldwide. As a result of KRACK, Wi-Fi data streams, including passwords and personal data, can be intercepted, decrypted, and modified without a user’s knowledge. This security flaw means that, for vulnerable clients and access points, WPA- and WPA2-encrypted Wi-Fi traffic is potentially exposed until certain steps are taken to remediate the issue.

Presently, there are 10 known vulnerabilities...Read more

[Editor’s note: Article updated on 10/20/2017 with additional information about KRACK mitigation options from WatchGuard.]

On October 16, 2017, a statement from the International Consortium for Advancement of Cybersecurity on the Internet (ICASI) alerted the industry to a series of vulnerabilities for WPA and WPA2, named KRACK (Key Reinstallation Attack). These vulnerabilities affect a large number of wireless infrastructure devices and wireless clients, across many vendors. This...Read more