Managed Detection &
Response (MDR)

Detection isn’t enough. Response matters.

WatchGuard MDR combines AI and expert response to detect, investigate, and stop threats across endpoint, network, identity, and cloud from one unified platform.

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WatchGuard MDR dashboards and screens
White checkmark in a red circle

< 1 False Positive

per month

Red exclamation point inside of a gray triangle

Average 6 Alerts

per month

Red stopwatch

6 Minutes

mean time to first response on critical alerts

Gray clock with red lines on the left indicating it is moving quickly

10 Milliseconds

to auto-block threats

MDR for WatchGuard Deployments

24/7 Protection for your Security Tools

Great security products generate valuable security data. But who’s watching it at 2 a.m. when an alert fires? WatchGuard MDR provides expert protection of the solutions you trust.

AuthPoint

Protect identities with expert monitoring and investigation of authentication activity, helping identify and respond to suspicious access attempts before accounts are compromised.

Endpoint Security

Suspicious behavior on endpoints doesn't wait for business hours. Around-the-clock threat detection and investigation ensure that device activity is reviewed by experts the moment it surfaces, not hours later.

Firebox

Turn firewall telemetry into actionable security insights with continuous analysis, so the threats buried in network traffic don't go unnoticed until someone has time to dig through logs.

FireCloud

Constant oversight of access and connection activity, so when behavior deviates from policy, security experts can stop attackers before they cause damage.

NDR

Continuously identify and contain threats across your network and supply chain. Advanced AI and machine learning correlate network, endpoint, and identity signals to accelerate detection and reduce dwell time.

WatchGuard MDR Gives You Powerful Features

24/7 Monitoring and Response

A global SOC investigates alerts, confirms real threats, and responds within minutes using automation and human expertise.

Proactive Threat Hunting and Rapid Containment

Analysts identify stealthy or emerging threats that tools may miss, then quickly isolate and stop confirmed attacks to prevent spread and repeat incidents.

Rapid Onboarding and Simple Scalability

Get protected in hours and scale coverage easily across hybrid or multi-tool environments.

Unified Portal
Visibility

A single WatchGuard managed services portal provides real-time insights, incident timelines, and proof-of-protection reports for compliance and cyber insurance needs.

Flexible Integration and Coverage

Works across WatchGuard and third-party tools, including Microsoft Defender, CrowdStrike, Okta, and leading firewalls, to meet you where you are without tool migration.

White-Labeled Report

A monthly security report covering endpoint, network, identity, cloud, and vulnerability data that you can brand and deliver directly to clients.

 

Continuous Vulnerability Visibility

Zero Added Overhead

Available as part of WatchGuard's MDR solution, WatchGuard Vulnerability Management delivers centralized scanning without dedicated infrastructure, helping you strengthen customer security, simplify operations, and create recurring revenue without adding headcount.

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Discover the Platform Advantage

WatchGuard MDR uses one platform for endpoint, identity, cloud, and network activity, so everything shows up in one place. The WatchGuard Platform makes deployment and operations easier while improving coverage across your threat surface. This reduces cost, lowers risk, and helps stop advanced attacks early.

 
 
 
 

MDR That Fits Your Tech Stack

Your security journey is unique – and our MDR meets you where you are. Choose from Core MDR for endpoint focused defense, Total MDR for full WatchGuard stack coverage, or Open MDR to extend detection and response to third-party endpoint, identity, and firewall technologies. Scale at your pace while staying protected.

WatchGuard Product Core MDR Core MDR for MS Open MDR Managed Zero Trust Total MDR
24/7 SOC Monitoring ✓ ✓ ✓ ✓ ✓
AI/ML-Based Threat Detection ✓ ✓ ✓ ✓ ✓
Incident Response
(Human and Automated Response, Root Cause Analysis)		 ✓ ✓ ✓ ✓ ✓
Advanced Incident Response
(Post-breach investigation, recovery, and prevention)		 ✓ ✓ ✓ ✓ ✓
Threat Hunters ✓ ✓ ✓ ✓ ✓
Defense Portal ✓ ✓ ✓ ✓ ✓
Partner Access to Technical Account Manager ✓ ✓ ✓ ✓ ✓
Endpoint Integration WatchGuard Endpoint Microsoft Defender WatchGuard Endpoint, CrowdStrike, Microsoft Defender  WatchGuard Endpoint WatchGuard Endpoint
Network Integration WatchGuard Firebox, ThreatSync NDR, most third-party firewalls   WatchGuard Firebox, ThreatSync NDR
Identity Integration WatchGuard AuthPoint, Duo, Okta WatchGuard AuthPoint WatchGuard AuthPoint
Secure Access Service Edge (SASE) Integration WatchGuard FireCloud WatchGuard FireCloud WatchGuard FireCloud
Microsoft 365 ✓ ✓ ✓   ✓
AWS CloudTrail Coverage ✓   ✓
Google Workspace ✓   ✓

Zero Trust Security. Fully Managed.

The WatchGuard Managed Zero Trust Bundle brings identity, device security, secure access, and zero trust enforcement together in a single cloud-managed solution. When paired with WatchGuard MDR, it provides continuous zero trust verification and 24/7 threat detection and response for stronger protection in hybrid environments.

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See How MDR Works – From Alert to Action

Take a self-guided tour of our 24/7 Managed Detection and Response service and see how we detect, respond, and protect in real time.

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How MDR Improves Your Security

Learn how MDR protects your environment, what sets it apart from other security tools, and what WatchGuard includes as part of the service.

MDR is a fully managed service that secures every part of your environment, including devices, user accounts, cloud applications, and the traffic between them. Instead of sending you unnecessary alerts, it filters noise, investigates threats, and responds on your behalf. It’s 24/7 protection powered by WatchGuard's Unified Security Platform, so every signal connects, every response is faster, and every action is visible in one place.

MDR goes beyond alerting. It combines continuous monitoring, expert investigation, and real threat response across all critical threat surfaces: endpoint, identity, network, and cloud. Instead of handing you alerts to handle on your own, MDR validates threats and takes action to contain them, day or night.

WatchGuard MDR provides 24/7 monitoring, investigation, and real-time threat containment across all critical threat surfaces: endpoint, identity, network, and cloud. AI and human analysts work together to reduce noise, stop attacks quickly, and provide clear visibility and reporting through a unified platform.

WatchGuard offers options based on your coverage needs. Core MDR and Core MDR for Microsoft focus on endpoints and Microsoft 365, but threats that move through identity, cloud, or the network may still be missed. Total MDR covers the full WatchGuard stack coverage across endpoint, identity, network, and cloud. Open MDR fits mixed environments that rely on third-party tools. WatchGuard also offers MDR for standalone product deployments, like Firebox.