Product and Support News

NEW in Prepaid Points: Panda Products + Single User Assignment

We are excited to announce that WatchGuard partners can now use Prepaid Points to assign licenses to Panda endpoint products through MSSP Command! Pay-as-you-go Prepaid Points is a part of WatchGuard’s FlexPay program, enabling partners to pre-purchase points that can be used later on WatchGuard’s...

Now Available: Firebox M4800 & M5800

We are excited to announce the availability of two new Firebox M Series appliances—M4800 and M5800, delivering top-of-the-line performance and serious security in a flexible, modular platform. With firewall throughput of up to 87 Gbps and UTM throughput up to 11.3 Gbps, the Firebox® M4800 and M5800...

Knowledge Base Digest - October 2020

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Each month we publish numerous new articles and known issues to the WatchGuard Knowledge Base. Here is the new content published in October: Articles Where can I download Visio icons of WatchGuard devices? WatchGuard Cloud Service Cookie Notice Are WatchGuard products compliant with NDAA Section 889...

TDR Outage in Preparation for WatchGuard Cloud Integration

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BLUF: TDR Outage – 30 minutes EU – 30 November 2020 at 5PM PST NA – 1 December 2020 at 11PM PST We have listened to your feedback and we are excited to announce that with the release of TDR 6.0.0, WatchGuard will deploy a TDR UI integrated into WatchGuard Cloud. To prepare for this, WatchGuard must...

Wi-Fi Cloud Engage Update

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Summary WatchGuard Wi-Fi Cloud Engage will be updated starting on Saturday, October 31, 2020. When All regions: Saturday, October 31, 2020 (12:00AM – 4:00AM PDT) Maintenance Window 4 hours Duration 4 hours User Impact Engage will be unavailable during the maintenance activity. There is no impact to...

New Fireware releases

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WatchGuard published several Fireware releases over the last few weeks. Fireware 12.6.2 Update 3 is now available in the Software Downloads Center. This is an update release to v12.6.2, and includes both bug fixes and updates to some key components. This is the first v12.6.x release for the Firebox...

WatchGuard Cloud Introduces Enhancements for Managed Service Providers

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WatchGuard Cloud now features enhanced account management capabilities specifically designed to make the job of managing subscriber accounts and devices easier for managed service providers (MSPs). The updated Service Provider interface allows MSPs to view and manage all of their Subscriber and...

New in TDR 5.9.0: User-Based ThreatSync Services

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We are excited to announce that Threat Detection and Response has a new feature to try – user-based ThreatSync services. Have you ever stared at your ThreatSync dashboard and wondered who continues to download and run that malicious file? You might find the file in the home directory of the user...

Knowledge Base Digest - September 2020

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Each month we publish numerous new articles and known issues to the WatchGuard Knowledge Base. Here is the new content published in August: Articles Active Directory users who authenticate to a WatchGuard VPN with Firebox-DB credentials cannot access local network resources AD Helper unable to...

WatchGuard Releases a Full Endpoint Security Platform

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We are happy to announce the availability of the WatchGuard Endpoint Security portfolio of services. With this announcement, we are ending the Early Access Program that we have been running since June. Starting October 1st all our partners and their customers will be able to evaluate and purchase...

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WatchGuard Beta Program

As a WatchGuard partner or customer with an active account, you can join our software beta program to experience our products in the early stages, and give your feedback to influence the course of development.

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End of Life Policy

WatchGuard will periodically announce End-of-Sale and End-of-Life life cycle milestone information along with migration recommendations for our valued customers.

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Product Certifications

WatchGuard security solutions are well-designed, easily deployed, and rigorously tested. We regularly submit our products for third-party evaluation to ensure we meet all industry standards.

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